Apple Updates Knowledge Base/Troubleshooting Articles for iPhone, Notebook Optical Drives

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Date: Friday, July 31st, 2009, 05:20
Category: iPhone, News

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If you’re in a pinch, the Apple Knowledge Base has generally been a useful place to go. Per MacFixIt, the company has just updated Knowledge Base articles for both its iPhone hardware as well as the slot-loading optical drives found on various Macs and notebooks.

For the iPhone hardware article, click here.

For help with slot-loading optical drives, click here.

Head on over, take a gander and let us know what you think.

Apple Releases MobileMe Application for iPhone

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Date: Thursday, July 30th, 2009, 05:48
Category: iPhone, Software

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I’m not sure how critical your MobileMe account is to you, but as of yesterday, it came to the iPhone. According to Engadget, Apple released MobileMe iDisk, a long-awaited free application for iPhone OS 3.0 that enables iPhone and iPod touch users with MobileMe accounts to access the inner sanctums of their own iDisk.

The app lets users log in, view files up to 20 megabytes and share files by sending others a link via email to whatever you deem appropriate. The application includes an option to password protect assorted files and limit the amount of days the download is active, though viewing files is limited to iPhone-supported file types such as iWork, Office, QuickTime, PDF, etc.

MobileMe iDisk requires iPhone OS 3.0 or later to install and run.

Canadian Markets Complain of iPhone 3GS Supply Shortage

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Date: Wednesday, July 29th, 2009, 04:23
Category: iPhone, News

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Up in the frosty north, the Canadian markets are complaining about a shortage in the iPhone 3GS supply. According to The Unofficial Apple Weblog, the major suppliers, Fido and Rogers, are both reporting they are sold out pretty much across the country. Some Apple Stores in Canada have them in stock, but a couple of calls revealed that even Apple Stores are often out of stock.

Both Rogers and FIDO say new shipments will arrive in ‘weeks,’ and that back orders are being filled on a priority basis. No dates are being given, and buyers are being told to check back with their local stores or online.

Similar shortages occurred in Canada and the UK earlier this month and during the Apple conference call last Tuesday, COO Tim Cook said iPhone demand has been “staggering in almost every country we’ve shipped in.”

Apple has stated that the company will release the new iPhone to 20 more countries on August 22nd.

Samsung Releases 1GHz Hummingbird Processor for Future Smartphones

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Date: Monday, July 27th, 2009, 07:41
Category: Processors

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Electronics giant Samsung unveiled a new ARM processor intended for future smartphones. Per MacNN, the processor, nicknamed “Hummingbird”, uses the same Cortex-A8 architecture as the chip in the iPhone 3GS but clocks at 1GHz, significantly higher than the 833MHz of its previous best. The feat is accomplished both by a smaller, more energy-efficient 45 nanometer process as well as partly customized circuits designed to handle the load.

Samsung has stated the processor can handle up to 2 billion instructions per second but will consume only 640mW of power and doesn’t need more than 1V of voltage. As a Cortex-A8 chip, Hummingbird is a dual-issue (two instructions at a time) processor with special media extensions, known as Neon, that can speed up common audio or video tasks.

Specific customers haven’t been named for the processor, although Samsung makes it clear it sees Hummingbird reaching “advanced mobile devices” once it’s turned into standard system-on-chip processors. Apple has been one of Samsung’s larger customers for ARM processors, although it has typically underclocked the processor for the iPhone to accommodate the heat concerns in the tight enclosure.

iPhone 3GS Hardware Encryption Cracked in Two Minutes

Posted by:
Date: Monday, July 27th, 2009, 05:35
Category: iPhone 3GS, security

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As cool as the recently-released iPhone 3GS may be, there may be room for improvement. According to a blog entry over on Wired’s Gadget Lab, iPhone Forensics expert Jonathan Zdziarski describes how the hardware encryption of the iPhone 3Gs can be worked around and demonstrates how both the passcode and backup encryption can be bypassed in about two minutes.

Zdziarski goes on to comment that all data on the iPhone, including deleted data, is automatically decrypted by the iPhone when it’s copied, allowing users and law enforcement agencies alike access the device’s raw disk as if no encryption were present. A second demonstration features the recovery of the iPhone’s entire disk while the device is still passcode-locked.

Stay tuned for additional details as they become available and if you’ve heard anything about this, let us know in the comments.

iPhone OS 3.1 to Support Augmented Reality Applications, New Snow Leopard Seed Distributed

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Date: Monday, July 27th, 2009, 04:16
Category: Software

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Recently, Apple released word that its upcoming iPhone OS 3.1 firmware will be the first to officially support augmented reality apps that support the iPhone 3GS’ camera. Such programs would allow for more extended use of the iPhone 3GS’ improved camera and overlay information and controls on top of real-world objects seen through a camera.

Per AppleInsider, iPhone OS 3.1 has so far only been known to expose some video camera controls for developers, third-party producer Acrossair was told by Apple that the future release would be needed for its Nearest Tube and future Nearest Subway apps to work properly.

These applications are already highly dependent on the built-in compass and autofocusing camera of the iPhone 3GS, both of which are needed to alternately recognize the direction the iPhone is facing as well as to get a detailed enough look at a subject to tag it with information. As a demonstration of the technology, Acrossair’s software can show the subway stops visible in a particular direction and their distance relative to the user.

iPhone OS 3.1 is anticipated to be ready by early September, just in time for Apple’s by now yearly iPod updates. The release could also dovetail with the seemingly probable release of an iPod touch with a camera that could take advantage of augmented reality when using Wi-Fi.

On Friday, Apple distributed Mac OS X Snow Leopard build 10A421. The update comes just ten days after 10A411 and is said by people familiar with the changes to be very modest on the surface, including general compatibility, security and stability fixes.

Apple’s increased frequency in providing updated Mac OS X 10.6 (“Snow Leopard”) builds is expected with just weeks left before the revision is due to reach stores, as the company will now be looking to isolate and fix the remaining obvious bugs instead of changing functionality.

comiXology Releases Comics for iPhone, iPod Touch

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Date: Friday, July 24th, 2009, 03:00
Category: iPhone, Software

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Over at San Diego Comic-Con, Iconology Inc. announced the launch of its Comics by comiXology App on the App Store. The Comics by comiXology App is a digital comic library and reader for the Apple iPhone and iPod touch handsets that is launching with over 100 titles available from twenty popular comic publishers and many independent comic writers.

Comic book enthusiasts can now read their comics in a format designed to preserve the comic book experience on an iPhone or iPod touch, but also locate and connect with local retailers to purchase the printed version of the titles.

The application offers a “guided view” that keeps the entire page of a comic intact, unlike other solutions where the page is cut into individual pictures the user browses like a photo application.

Among the twenty publishers that have already signed up to deliver their titles through Comics by comiXology are many well-known industry icons including:

  • AdHouse Books
  • Arcana Comics
  • Asylum Press
  • Bluewater Comics
  • Com.X
  • Creative Impulse Entertainment
  • Digital Webbing
  • eigoMANGA
  • Evil Twin Comics
  • First Salvo
  • Image Comics (Active Images, Allred, Kirkman, Wagner, Brunswick, Revel and more)
  • Markosia
  • Moonstone
  • Red 5
  • Slave Labor Graphics
  • Th3rd World Studios
  • Zenescope

Additionally, popular comics writer Robert Kirkman has agreed to deliver his titles exclusively through Comics by comiXology making it the only place to get “Walking Dead” and “Invincible” for iPhone and iPod touch.

The Comics by comiXology App is now available, including over 30 free comics, for US$0.99 from the App Store.

Palm Releases webOS 1.1, Restores Pre’s Ability to Sync with iTunes

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Date: Friday, July 24th, 2009, 03:12
Category: News, Software

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One week after Apple disabled the Palm Pre’s capacity to sync with iTunes, Palm has responded by releasing webOS 1.1, an update that again enables Palm’s phone to access media from the current version of iTunes.

Per the company’s blog, Pre users can expect the new software to arrive via an over-the-air update.

“Oh, and one more thing: Palm webOS 1.1 re-enables Palm media sync,” the post reads. “That’s right — you once again can have seamless access to your music, photos and videos from the current version of iTunes (8.2.1).”

Last week, Apple released iTunes 8.2.1. In accompanying release notes, the company was vague about what the upgrade actually did, stating only that the update provided “a number of important bug fixes and addresses an issue with verification of Apple devices.”

Soon after the new version of iTunes was released, Pre users realized that the update had broken their ability to sync music with the software.

The webOS 1.1 update brings a number of changes focused on business users, including remote wipe, inactivity timeout, improved certificate handling and more for Exchange ActiveSync. The update also provides emoticons in the messaging app.

When Palm initially unveiled the handset, the company boasted about the the handset’s ability to transfer media from iTunes. According to AppleInsider, the feature worked by identifying the Pre in its hardware ID as an iPod — a trick Apple warned might not work for long.

Last month, Apple warned Pre users that future software updates may kill sync capability with the device.

“Apple designs the hardware and software to provide seamless integration of the iPhone and iPod with iTunes, the iTunes Store, and tens of thousands of apps on the App Store,” Apple warned a document released in June. “Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players.”

In its blog post, Palm declined to elaborate on how they circumvented the changes presented in iTunes 8.2.1.

Apple Facing Constrained iPhone Supplies, Could Delay Some Overseas Launches

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Date: Thursday, July 23rd, 2009, 04:10
Category: iPhone 3GS

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After selling 5.2 million iPhones in fiscal Q3, including a million units that sold in the first three days, Apple has announced being “unable to make enough 3GSs to meet demand.”

According to AppleInsider, voracious demand for the latest iPhone has helped restrict it to 18 launch countries out of the 80 where Apple currently sells iPhones. With demand for the new iPhone 3GS far outpacing supply, Apple COO Tim Cook admitted that limited stock could briefly delay the planned launch of the new iPhone in more countries overseas.

Cook said Apple expects to have the iPhone 3GS available in most nations where the iPhone 3G is currently available by the end of the September quarter and said channel iPhone inventory was flat sequentially in comparison with the last quarter and that the “channel is not loaded.” He then went on to admit that with demand for the iPhone 3GS currently very high, it’s possible that some overseas launches could be delayed. “In terms of affecting the country rollout, I believe the vast majority of the countries that we are selling the 3G in we will be selling the 3GS I think by the end of the fiscal quarter,” he said. “It may move a date by a few weeks here or there.”

The company also hopes to continue to expand its reach. “The world has more than 80 countries,” Cook said. During a question and answer session, Cook was asked about Apple’s plans to enter China with the iPhone. “Nothing to add today specifically,” Cook answered, “other than it continues to be a priority project and we hope to be there within a year.”

Cook also said wireless carriers worldwide are thrilled by the lower churn rate the iPhone delivers, helping them to retain loyal customers. When asked about other products Apple might tie to providers’ wireless contracts, such as notebook and netbook sales, Cook said the company was currently focused on working with carriers on the iPhone and had nothing else to announce.

With regards to AT&T specifically, Cook said Apple has an excellent relationship with the mobile provider and is very happy with it. When asked about phone sales being constrained by AT&T’s network capacity, Cook deferred the question to AT&T itself, but noted that providers were making more investments in their networks to meet consumer demand.

Cook also said that Apple had initially studied the wireless market and determined that “what we could do really well is build hardware” with features that were “revolutionary,” leaving the service side to companies with more skills in networks. “that’s their business and they’re quite good at it,” Cook said.

Apple COO Tim Cook Defends Company’s Lack of Netbooks

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Date: Wednesday, July 22nd, 2009, 04:00
Category: News

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During yesterday’s conference call to release Apple’s Q3 numbers, Chief Operating Officer Tim Cook stood by his previous assertion that Apple’s not in the market to make a netbook. At the same time, he noted that Apple’s recent laptop price cuts have helped move inventory.

According to Macworld, while many industry analysts expect that it’s only a matter of time before Apple competes in this segment of the market, Cook stated that he doesn’t see it happening any time soon.

“Our goal is not to build the most computers, it’s to build the best,” Cook told an analyst with RBC Capital. “At this point, we don’t see the way to build a great product for this US$399, US$499, this kind of price point unit.”

Pressed by a Morgan Stanley analyst for more details on a possible Apple netbook or iPhone-based tablet computer, Cook said, “I never want to discount anything in the future, and never want to specifically discuss new products.”

But Cook said that customers who buy such hardware are often disappointed with their purchases, and that Apple is focused on products with the best value.

“We’re only going to play in things where we can deliver things that are very innovative that we’re proud of,” said Cook.

During the third quarter, Apple sold 1.75 million notebooks, up 13% from the 1.553 million it sold last year during the same quarter. The strong laptop sales were boosted in part by an overhaul of the company’s laptop lineup at WWDC in June that included price drops.

Cook conceded that the average selling price (ASP) of Macs did fall somewhat in the quarter, but added that, “now you can buy a MacBook Pro for US$800 less than last year,” and that customers are happy with that strategy and pricing.