AT&T to offer FaceTime connections over cellular for all LTE-compatible iPhones by end of 2013

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Date: Tuesday, May 21st, 2013, 06:59
Category: iPhone, News

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This could prove useful.

Per The Unofficial Apple Weblog and The Verge, wireless carrier AT&T has indicated that all iPhone subscribers will be able to use FaceTime via a cellular connection by the end of 2013, as stated below:

“For video chat apps that come pre-loaded on devices, we currently give all OS and device makers the ability for those apps to work over cellular for our customers who are on Mobile Share or Tiered plans. Apple, Samsung and BlackBerry have chosen to enable this for their pre-loaded video chat apps. And by mid-June, we’ll have enabled those apps over cellular for our unlimited plan customers who have LTE devices from those three manufacturers. Throughout the second half of this year, we plan to enable pre-loaded video chat apps over cellular for all our customers, regardless of data plan or device; that work is expected to be complete by year end. Today, all of our customers can use any mobile video chat app that they download from the internet, such as Skype.”

AT&T was initially reluctant to enable FaceTime over cellular connection due to bandwidth concerns.

This past January, AT&T announced that it was enabling FaceTime over cellular to subscribers of its tiered data plans. Now, with its most recent announcement, iPhone users on AT&T who have grandfathered-in unlimited data plans will also be able to FaceTime to their hearts content.

Stay tuned for additional details as they become available.

iPhone 5S component photos leaked, could indicate more colors to choose from

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Date: Friday, May 17th, 2013, 06:18
Category: Hardware, iPhone, Pictures, Rumor

A couple pictures may indicate a lot about the next-gen iPhone.

Over on Boy Genius Report, a number of leaked high-resolution photos of assorted components may indicate that Apple is looking to expand the color scheme the next-gen iPhone handset will be available in.

Earlier rumors have suggested that the iPhone 5S will include several internal changes such as a faster processor, a better camera and possibly even a fingerprint scanner that makes use of Apple’s AuthenTec acquisition. Nothing has been confirmed at this point, but leaked photos of redesigned internal components suggest that Apple is indeed planning an internal overhaul to improve various iPhone features and likely to make room for new components as well.


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BGR has obtained high-quality images of several internal iPhone 5S components from a source that asked not to be identified. The parts include the loud-speaker bracket, ear speaker bracket, vibrating motor assembly, Wi-Fi flex cable ribbon and SIM card tray from Apple’s upcoming seventh-generation iPhone.

The next-generation iPhone is also rumored to include a redesigned ear speaker bracket and a new loud-speaker bracket, which can be seen in BGR’s gallery.

Apple’s next-generation iPhone 5S is expected to launch this fall alongside iOS 7, which will reportedly feature a substantial user interface overhaul that does away with most textures in favor of flatter design elements.

Stay tuned for additional details as they become available.

Google to launch Maps for iPad, incorporate additional features, this summer

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Date: Thursday, May 16th, 2013, 06:33
Category: iOS, iPad, News, Software

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There’s some cool stuff coming out of Google I/O 2013 and this is no exception.

Per Android Central, Google has announced that new features will be coming to the Google Maps for iPhone later this summer and, what’s more, it’ll be getting an iPad-specific interface as well.

Albeit unconfirmed at this point, the new version could also incorporate Google’s new five-point rating system, integrated Google Offers, and more.

Also interesting, Google Maps in the browser will be using WebGL, which could be interesting depending on how it’s implemented.

Stay tuned for additional details as they become available.

Rumor: Next-gen iPhone could incorporate sapphire crystal Home button, built-in fingerprint sensor

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Date: Tuesday, May 14th, 2013, 06:01
Category: Hardware, iPhone, Rumor

It’s a rumor, so it kinda sorta has to be true…

Per Cult of Mac, the next-gen iPhone 5S handset could come with a sapphire crystal capacitive touch home button that incorporates a new fingerprint sensor, according to supply chain sources in Taiwan and TechNews.tw.

Apple is expected to do away with the traditional physical home button, which has long been one of the most unreliable components on iOS devices. It’s thought that using sapphire crystal, which has a hardness second only to diamond, will prevent the button from getting scratched and ruining the fingerprint sensor.

This wouldn’t be the first time Apple has used sapphire crystal in an iPhone. The iPhone 5 has a sapphire crystal camera lens on its back, which Apple chose to try to prevent scratches from ruining your photos.

According to sources close to the story, the Cupertino company will choose the same material for the iPhone 5S’s home button.

But it won’t be a physical button like existing iOS devices. They insist Apple will employ a capacitive touch home button for the first time with the iPhone 5S, eliminating one of the most unreliable components in an iOS device (the physical home button has a tendency to fail after long periods of use).

Not only will it be a capacitive touch button, but it’ll also incorporate a fingerprint sensor, the sources claim. We’ve been hearing for many months that Apple will add fingerprint sensing technology to the iPhone 5S, following its acquisition of AuthenTec last year.

As for the handset’s release date, the current rumors have its arrival pinned around August or September, alongside a plastic low-cost iPhone.

Stay tuned for additional details as they become available.

Amazon releases Cloud Drive Photos app for iOS users

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Date: Monday, May 13th, 2013, 04:37
Category: iOS, News, Software

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Ne’er doubt Amazon’s ability to throw out a competing app.

Per Macworld, Amazon’s Cloud Drive Photos app has gone live and is available free of charge from the App Store, the app can transfer photos back and forth between a device and Cloud Drive, where they can be accessed using a desktop computer, Web browser, or other compatible device, like a Kindle Fire.

The app’s goal is to let customers enjoy the benefits of cloud storage—including ease of sharing and easier backups—regardless of what platform they use. In addition, the app lets you view your photo albums in various layouts from your iPhone or iPod touch and share Cloud Drive photos on Facebook, Twitter, and via email.

Launched in March of 2011, Cloud Drive offers users 5GB of free storage, which can be used for files of all kinds, including music, pictures, and video. Additional space is available for fees that range from US$10 per year for 20GB to US$500 per year for 1000GB (1TB).

The app is optimized for iPhone 5, and compatible with iPhone 3GS, iPhone 4, and iPhone 4S, as well as iPod touch (3rd, 4th, and 5th generation), and iPad. It requires iOS 6.0 or later to install and run.

If you’ve tried the Cloud Drive Photos app and have any feedback to offer, please let us know in the comments.

AppleCare, AppleCare+ to undergo significant changes this fall, feature updated warranty policies, in-store iOS device repairs

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Date: Monday, May 13th, 2013, 03:34
Category: iPhone, News, retail

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You’re going to see some changes in AppleCare this fall.

Per AppleInsider, in a town hall session held on Thursday, Apple informed tech staff that major changes to the AppleCare and AppleCare+ service programs will be enacted starting this fall, with a broadening of current policies likely to cut costs and make the service more attractive to consumers.

The town hall session was led by Apple Vice President Tara Bunch, who revealed a set of after-sales policy shifts would soon be rolling out across the U.S., and eventually the world, with many of the changes referred to under the “One Apple” brand, said a source close to the story. While Bunch was referred to as Vice President of AppleCare, AppleInsider cannot confirm this assertion. On her LinkedIn page, Bunch lists her current job as simply “Vice President at Apple,” but it is known that she was previously vice president of Global Customer Support Operations at Hewlett-Packard prior to joining Apple in 2012.

As for the “One Apple” moniker, it is unclear if the term is an internal designation for the vast restructuring about to take place, or is intended to become a consumer mark once the new changes are in place.

“The biggest announcement, was the way repairs for iPhones will be handled soon,” the person, who asked not to be identified due to their active status as an Apple employee, told reporters. “The way it is now, if almost anything is wrong with an iPhone, iPod, or iPad, the entire device is exchanged for a like-new re manufactured (sic) device, whether brought into an apple store or sent in for mail in repair. Now we are starting to actually repair the products and return the same device to the customer.”

Currently, Apple Stores have the tools to replace speakers, receivers, home buttons, the vibrator motor and battery. Come June, capabilities will be expanded to display replacement, and by July cameras, sleep/wake buttons and logic boards will be dealt with in-store. In addition, employees will have access to advanced diagnostics tools that can remotely assess hardware issues and relay the data directly to technicians, allowing for quicker turnaround times.

The new in-house repairs are to be rolled out across the U.S., with international support coming online soon thereafter. Bunch reportedly said Apple expects to save nearly US$1 billion per year with the change in policy.

In another huge departure, Apple will reportedly reconfigure its paid AppleCare service as a subscription model, or introduce a new tier, which will be attached to a customer rather than a specific product. Under the proposed system, a customer is entitled to in-store training similar to the One to One program available to new Mac buyers, with each device owned being covered by the warranty. The new AppleCare may also include “exclusive” 24/7 support, though that has not been confirmed as a full set of features and pricing is not yet etched in stone.

Gratis after-sales coverage is also slated for an update, and will move over to a new system where phone support will persist for at least an entire year, with possible two-year support offered in the future. Apple currently offers 90 days of free phone support without buying the add-on AppleCare plan. Online support, knowledge base articles, online live chats and Genius Bar visits will continue to be free.

Apple is also looking to grow its home advisor team, which currently consists of over 4,200 technical advisors who work from home instead of an office, approximately double the number from one year ago. The program is meant to cut overhead costs and provide for a larger pool of potential employees.

Finally, the source said Apple’s online resources will see an overhaul in the coming months as the company is working to expand its current offerings to include support over iMessage and a revamp of the Support Pages website, which is expected to focus on interactive tutorials and video content. Unsurprisingly, the Web-based enhancements will be optimized for both computer and iOS device perusal.

In addition, Apple personnel will begin to take a more active role in the discussion boards, helping to answer questions, consolidating threads and performing general maintenance.

Most of the changes mentioned above will roll out by fall if all goes according to plan.

The source briefed on Apple’s upcoming changes pointed out that in-store repairs would also be a plus for those customers whose products are no longer under warranty. Instead of paying a universal “swap out” fee, out of warranty hardware issues will be fixed on a per device basis. Apple has reportedly deployed advanced in-store repairs at select locations, with customer response being largely positive.

Stay tuned for additional details as they become available.

T-Mobile gears up “$0 down” trade-in deal for Mother’s Day weekend

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Date: Friday, May 10th, 2013, 12:31
Category: iPhone, News, retail

Your mum might like this for Mother’s Day.

Per TmoNews, wireless carrier T-Mobile has begun highlighting Apple’s newest smartphone to push the trade-in program that it’s had running since April 12. That program allows new and existing qualified customers to trade in an iPhone 4 or iPhone 4S, with the resulting trade-in value wiping out the purchase price for the iPhone 5.

The deal — good for both GSM and CDMA iPhone 4 and iPhone 4S units — requires that the device be able to power on, have no cracks in its screen, and bear no liquid damage or other physical damage.

T-Mobile will be running iPhone 5-specific advertising in newspapers across the United States beginning May 10. This campaign will include ad insertions in local papers in the top 20 U.S. markets, including Los Angeles, Miami, New York, Philadelphia, Denver, and Houston. The carrier will also run ads in USA Today, The Wall Street Journal, and The New York Times.

Stay tuned for additional details as they become available.

Best Buy offers discounts on MacBook Air, iTunes gift cards, iPhone 4S handsets

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Date: Thursday, May 9th, 2013, 06:22
Category: iPhone, MacBook Air, News, retail

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If you’re looking for something to get mum for Mother’s Day, this could come in handy.

Per 9to5Mac, Best Buy is discounting US$125 off the price of MacBook Airs for the next three days to celebrate Mother’s Day. The retailer knocks off US$100 across the board, then using code MOM25 knocks off another US$25.

Prices after discount:
– 11.6″ MacBook Air 4GB/64GB: US$874.99

– 11.6″ MacBook Air 4GB/128GB: US$974.99

– 13.3″ MacBook Air 4GB/128GB: US$1074.99

– 13.3″ MacBook Air 4GB/256GB: US$1274.99

Best Buy is also offering a US$100 iTunes gift cad for US$85. Those interested in an iPhone 4S can pick one up for $50 with contract.

Stay tuned for additional details as they become available and if you’ve seen some Mother’s Day tech sales of your own, please let us know in the comments.

T-Mobile sells 500,000 iPhones in first 30 days, sees first subscriber growth in four years

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Date: Wednesday, May 8th, 2013, 05:42
Category: iPhone, News, retail

T-Mobile and the iPhone seem to be getting along just fine, even in the first stages of the relationship.

Per 9to5Mac, wireless carrier T-Mobile just released its first earnings report since it started officially carrying the iPhone on April 12th and ‘coincidentally’ the first where it has picked up customers in 17 quarters. The carrier had accumulated 2.1M iPhone users without even carrying the iPhone up until it launched in April, which is up from 1 million in 2011.

T-Mobile tallied approximately 500,000 iPhone 5 sales in the first 30 days which is stronger than you might initially imagine, especially off a launch cycle. Other US carriers who have reported iPhone sales in the millions over 3 months note that about half of their sales are iPhone 5 (the other half are the cheaper iPhone 4 and 4S models).

The US #4 carrier saw its subscriber base increase by 579,000 customers, a number likely directly correlated to iPhone sales. In addition, T-Mobile will be adding 9 million MetroPCS users over the coming quarters to its ranks. T-Mobile also ran into some legal problems last month and was forced to change its marketing terminology with regards to ‘no-contract plans’ and was forced to offer customers refunds.

If you’ve snagged an iPhone running on the T-Mobile network and have any feedback to offer about the experience, please let us know in the comments.

U.S. Cellular to begin carrying Apple products this year

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Date: Friday, May 3rd, 2013, 07:13
Category: iPhone, News

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U.S. Cellular, the Chicago-based carrier serving around 5.8 million customers in 126 markets, will likely start offering the iPhone later this year, possibly in addition to other iOS devices. Per 9to5Mac, the carrier announced today in its first quarter results that it will soon begin carrying Apple products, but didn’t provide any further information regarding when or what specific products it might launch:

“We have a number of strategies in progress to increase loyalty and attract more customers, including our announcement today that we will begin offering Apple products later this year. By further strengthening our device portfolio, we’ll give consumers another great reason to switch to U.S. Cellular, and enable our existing customers to choose from an even wider variety of iconic smartphones, and enjoy the outstanding U.S. Cellular customer experiences they deserve. Our smartphone penetration is currently 43 percent of core market customers and growing quickly. We believe there will be strong, ongoing demand for smartphones and data products and services from our customers, and we have significant room for growth in this area.”

It was only a few years back that U.S. Cellular claimed it said no to the iPhone 4S with CEO Mary Dillon at the time saying Apple’s “terms were unacceptable from a risk and profitability standpoint.” Later, CEO of the cellular provider’s parent company, TDS, hinted that the carrier would wait until Apple unveiled an LTE capable device, which was of course before the unveiling of Apple’s LTE iPhone 5.

After it decided not to carry the iPhone 4S, it soon after launched its Wonderphone ad campaign that were seen by many as mocking the iPhone.

U.S. Celluar today reported service revenues for the first quarter of US$996.3 million and noted that it plans to roll out its 4G LTE service to 87 percent of its subscribers this year. The carrier also said it plans to close its US$480 million deal to sell its Chicago, St. Louis, central Illinois and other markets to Sprint in the second quarter of 2013.

Earlier this year the carrier added Samsung’s new flagship Galaxy S4 device and Dillon noted today that the higher subsidies of LTE smartphones will impact profitability. The CEO said its “long-term strategy is to balance those costs with growth in ARPU and reduced capital expenditures for our legacy networks.”

Stay tuned for additional details as they become available.