O'Grady's PowerPage » iPhone

Sprint working to replicate slow iPhone 4S data speeds, states that carrier is aware of complaints

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Date: Thursday, November 3rd, 2011, 09:06
Category: iPhone, News

The iPhone 4S is new to Sprint.

As such, perhaps growing pains aren’t to be unexpected.

Per CNET, a small but growing number of Sprint customers are complaining of slow data speeds. So slow that Siri and other network-sensitive features won’t work.

These complaints started the same day the iPhone 4S was released and continue until today. A thread at Sprint’s community forums that chronicles the problem has almost 248,000 views and over 1,300 replies and is one of the top forum posts on Sprint’s public message board.

Sprint’s head of product development, Fared Adib stated that the carrier is aware of the complaints, but has not been able to reproduce the slowed data connections some users are reporting. Sprint is reportedly working with Apple to track down the problem, if there is one, and find out whether it is hardware or software-related. Once they have identified a root cause, the two companies can work on a fix. When an update is available, Adib said Sprint will get it out quickly to users who are affected by this problem.

Stay tuned for additional details as they become available and if you’ve seen the shortcoming on your end, please let us know.

Apple patent points towards improved OLED displays in future iOS devices

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Date: Thursday, November 3rd, 2011, 08:08
Category: iPad, iPhone, iPod, News, Patents

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Uncertain about what’s coming down the pipe? Just check the recent patent applications.

Per freepatentsonline, Apple has shown interest in improving the technology behind organic light emitting diodes, or OLED displays, to provide even better battery life for devices like the iPhone and iPad.

Apple’s pursuit of better OLED technology was revealed this week in a new patent application that went public. Entitled “Power Efficient Organic Light Emitting Diode Display,” it describes ways in which an OLED screen could offer improved battery life, particularly when displaying the color white.

The filing notes that OLED screens can operate at lower voltages than traditional displays, like the LCD screens currently found on the iPhone and iPad. This is possible because OLED technology is light emissive rather than light transmissive.

But while OLED can offer some advantages over LCD — including darker blacks, higher contrast ratios, and improved power efficiency — those perks are diminished when an OLED display is used to generate large amounts of white display area.

In order to display a screen that is largely the color white, an OLED panel has to utilize a range of color channels for every pixel on the display. Doing this can be power intensive and make the device inefficient.

“The relative power inefficiency in display white spaces using an OLED display may be particularly problematic in certain contexts,” the filing notes. “For example, certain applications, such as word processing, spreadsheet design and use, database design and use, e-mail, and other business or productivity applications, typically utilize dark or black alphanumeric characters on a white background, such as to simulate writing or printing on a sheet of paper.

“As a result, these applications may cause the display of large expanses of white background with relatively little area devoted to the non-white alphanumeric characters. Such applications, therefore, may make the use of OLED displays unsuitable or undesirably power intensive for battery powered and/or portable electronic devices, such as handheld devices.”

Apple’s proposed solution to this problem would include a transparent OLED display panel positioned in front of a solid white background layer, like a white transflective sheet. The display would also feature an opacity switchable layer located between the OLED panel and the background layer.

“The switchable layer may be switched, in whole or in part, from an opaque or semi-opaque state to a transparent or semi-transparent state,” the application reads. “For example, in one embodiment, the switchable layer may be opaque, e.g. black, in the absence of a current. However, upon application of a current all or part of the switchable layer may be come transparent so that the underlying background layer is visible.”

The combination of a solid white background and an opaque layer that could be made transparent would allow a transparent OLED panel to avoid displaying the color white. By instead utilizing the white background, this could produce the color when appropriate, such as when reading black text on a white background, without consuming battery life to turn the individual OLED pixels white.

The white background could even be used for smaller elements on a screen, and applied even in situations where the entire background isn’t white. In one illustration, Apple shows a list of calendar events on an iPhone, with one tiny element — the selected “List” view — displayed against a white background.

Apple’s proposed invention, made public this week by the U.S. Patent and Trademark Office, was first filed in April of 2010. It is credited to Daniel William Jarvis, Albert John Golko, and Felix Jose Alvarez Rivera.

Stay tuned for additional details as they become available.

iPhone 4S to hit C Spire wireless on Friday, November 11th

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Date: Wednesday, November 2nd, 2011, 04:43
Category: iPhone, News

In nine days, the little guy gets the iPhone 4S.

Per AppleInsider, Apple’s debut on regional carriers in the U.S. will occur on Friday, Nov. 11, when the iPhone 4S becomes available to customers of C Spire Wireless.

C Spire’s official page has been updated to reflect the forthcoming launch date of the iPhone 4S, and also allows customers to pre-register to reserve Apple’s latest smartphone. The website also features a “Why C Spire?” section, listing some of the attributes of the smaller, regional carrier versus the “big four” wireless providers in the U.S.

C Spire’s individual plans include an unlimited plan with “infinite” minutes, data, messaging and streaming. Those who don’t pay for a streaming plan are given 30 minutes per month of free streaming of online content like music and videos, while two hours of streaming runs US$5, 5 hours is US$10, and unlimited is US$30.

The carrier has advertised that its unlimited plan with streaming is US$100, compared to 2GB of data and unlimited calling for US$114.99 and US$119.99 at AT&T and Verizon, respectively.

An individual plan with 500 minutes and unlimited data with free streaming until 2012, for example, carries a base price of US$50 a month. For those who don’t want a data plan, C Spire also offers entry-level plans starting at 250 minutes with “infinite” messaging for US$25 per month.

Those who don’t buy a data plan can pay for data as they go, with a Web usage rate of one penny per five kilobytes.

Last month it was revealed that Apple was expanding availability of its iPhone to smaller, regional U.S. carriers starting with C Spire, which has about 900,000 customers. C Spire is based in Ridgeland, Miss., and serves customers in Mississippi, Memphis, the Florida Panhandle, as well as parts of Alabama and Georgia.

The new iPhone 4S is also available in America on AT&T, Sprint and Verizon. The only major carrier that does not offer Apple’s smartphone is T-Mobile, which has a 3G service that relies on the uncommon 1700MHz and 2100MHz bands not supported by the iPhone. Users who unlock an iPhone and use it on T-Mobile’s U.S. network are restricted to much slower 2G EDGE speeds.

Stay tuned for additional details as they become available and if you’re already a C Spire user, please let us know what you make of the company’s service.

PlugBug accessory simultaneously charges current Apple notebooks, iOS devices

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Date: Wednesday, November 2nd, 2011, 04:30
Category: Hardware, iPad, iPhone, iPod

This could be nifty.

Per Electronica, accessory developer Twelve South on Tuesday Tuesday unveiled a unique add-on to help Apple fans that travel with more than one device. PlugBug takes advantage of the changeable connector on a MacBook, MacBook Air, or MacBook Pro AC adapter to add a 10W USB charger. The add-on can charge anything up to the power levels of an iPad and is seen as a way to charge any iOS device or other USB hardware without having to remember all the cables or charge through the MacBook.

The adapter doesn’t have to slot into the AC brick to work and has a cap to cover the exposed area. Twelve South imagines it as a substitute for those outside of North America who want a converter.

The PlugBug is already on sale and ships for US$35 through the company’s own online store.

If you’ve snagged one or have a favorite charger of choice, please let us know and thanks.

Hackers manage to port Siri functionality to previous-generation iOS devices

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Date: Monday, October 31st, 2011, 12:15
Category: Hacks, iPhone, News, Software

Only a few weeks after the iPhone 4S was announced, hackers began trying to fully jailbreak the new smartphone and to also port the new voice assistant system, Siri, to previous generation iOS devices.

According to 9to5mac, developer Steven Troughton-Smith was the first person to port Siri to the iPhone 4, but the system was not functional since it required authentication with Apple servers, only the user interface was working.

Smith and Grant Paul, another hacker based in San Francisco, have now confirmed that they’ve found a workaround to the server side authentication issue, in the processes being the first to fully port Siri to the previous generation iPhone 4 and iPod Touch 4G.

The hackers say more versions are being developed to support other iOS devices, like the iPad.

Smith also said Siri would not be available for download on unapproved app stores, like in Cydia, citing legal issues. But, that is not to say other repositories available through Cydia won’t package the necessary files and make them available free of charge, illegally.

When asked how long it took Smith to find a workaround, he said, “It literally took no longer than 10 minutes to put all the pieces in place and perform our first test on my iPhone 4 [jailbroken], and it was an instant success.”

Thanks to Siri exclusivity, a new dual-core A5 processor, a full HD 1080p camera, availability with more carriers, among other features, iPhone 4S sales have been better than expected, selling more than four million units in the first weekend alone, according to Apple.

Stay tuned for additional details as they become available and if you’ve been able to hack Siri to your iOS device, please let us know.

Rumor: Apple to update iOS retail store app, allow for self-checkout feature

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Date: Monday, October 31st, 2011, 08:19
Category: iPad, iPhone, iPod, News, retail, Software

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As nice as the Apple retail store employees can be, sometimes you just want to grab your merchandise and go.

Per MacRumors, Apple is working on plans to give retail customers the ability to finalize their own in-store purchases via its iOS application for the iPhone, according to a new report.

Perhaps arriving even sooner than expected, the new functionality is expected to arrive as soon as this week.

An update to the official “Apple Store” application for iOS is said to allow users to charge purchases to their iTunes Store account, linked to an Apple ID and credit card just as App Store purchases are authorized. The anticipated option will only apply to accessories and items found on the shelf.

The new ability will not apply to more expensive items like the iPhone, iPad, iPods or Macs. Those devices will remain kept in the stockroom at Apple’s retail stores, and will require assistance from a salesperson in order to purchase.

But for accessories sold in stores, including cases for products like the iPhone and iPad, users will be able to complete the transaction on their own with an iOS device. An automated e-mailed receipt will serve as confirmation of the transaction, allowing customers to show employees that an item has been paid for.

The new self-checkout option is rumored to arrive soon after Apple launched an in-store pickup program via its online store. Customers in San Francisco can now order a product online and pick it up at a local Apple retail store, and that ability is expected to expand to other U.S. stores in the near future.

Another change is also said to be coming to Apple’s online store, allowing customers to place a single order with multiple items, and have those items shipped to different addresses. The enhanced functionality is expected to debut in time for the holiday shopping season.

Stay tune for additional details as they become available.

Apple reaching out to users for iPhone 4S battery life data, firmware update may be in the works

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Date: Monday, October 31st, 2011, 05:17
Category: battery, iPhone, News

With any luck, a firmware update will fix the issue.

Per The Guardian, responding to complaints of battery life issues with the iPhone 4S, engineers from Apple are said to have contacted customers directly in an effort to solve any issues.

One user who spoke with the newspaper said that he was contacted by Apple, and was asked to install a monitoring program on his phone. Apple’s engineers hope to be able to use the diagnostics to determine what is causing shorter battery life for some users, though the report said the problems are thus far “unexplained.”

The person said they were contacted by a senior engineer at Apple who read a post they made online, and indicated that the company was contacting users to resolve the problem. The Apple representative also allegedly admitted that the company isn’t “close to finding a fix.”

“(He) asked lots of questions about my usage and then asked if he could install the file… and that he would call back the day after to retrieve the info,” the person wrote. “I extracted the file from my Mac after a sync and mailed it to him. He was incredibly helpful and apologetic in the typical Apple way!”

Experiences of reduced battery life are supported by a growing thread on the Apple Support Communities website, where numerous users have found they experience significantly less uptime with the iPhone 4S. As of Friday afternoon, the thread as nearly 100,000 views and 1,300 replies.

“Glad to see people are talking about this,” user ‘telarium’ wrote. “My 4S battery life is terrible… even worse than my 3GS, even though all the settings are the same.”

Another user, ‘Frenzi,’ said they found some success by turning off many of the features on the phone, and only gradually re-enabling them as needed. Among the features disabled included sending of diagnostic data to Apple, automatically searching for Wi-Fi connections, automatic date and time, iTunes Ping, and even the Siri “raise to speak” feature. “The improvement has been nothing short of miraculous,” they wrote.

Still another user on the Apple Support Communities website, “Snowwolfwarrior,” said they spoke with an Apple technician who also gave them special software to install on their iPhone 4S. The software logs all of the usage from the handset over a 24-hour period, after which the user obtains the data and sends it back to the Apple technician.

When it was unveiled earlier this month, Apple claimed that the iPhone 4S had an increased battery talk time of eight hours. But standby battery time, when compared to the previous-generation iPhone 4, is advertised at 100 hours less.

In spite of this, the iPhone 4S does have a slightly larger battery than the iPhone 4, and includes an extra .05WHrs when compared to its predecessor. Apple also limited the amount of RAM in the iPhone 4S to 512MB, in an effort to conserve battery life.

The iPhone 4S includes the same A5 processor found earlier this year in the iPad 2. It is a dual-core chip that runs up to twice as fast as the A4, and includes graphics processing up to seven times faster with the SGX 543MP2 GPU.

If you’ve seen battery issues with your new iPhone 4S and want to throw your two cents in, let us know what’s on your mind via the comments.

Apple patent points out company’s exploration of 3D gestures/input controls for devices

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Date: Thursday, October 27th, 2011, 06:15
Category: News, Patents

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Per the cool cats at Free Patents Online, Apple is apparently investigating new ways of interacting with devices, such as using hand gestures to navigate and control a video recording system without touching anything.

Apple’s interest in hands-off control of a device like an iPhone, iPad or Mac was revealed this week in a new patent application made public by the U.S. Patent and Trademark Office. Entitled “Real Time Video Process Control Using Gestures,” the filing, discovered by AppleInsider, is related to remotely controlling and editing video recordings on a mobile device.

Such editing could be done with gestures on a touchscreen, much like is already available on the iPhone and iPad. But within the application, Apple also makes mention of hand gestures that can be performed without touching the device.

The filing notes that a device could be controlled with hand gestures accomplished in either two or three dimensions, and these could be interpreted through infrared sensors, optical sensors, or other methods. These gestures could be used as a replacement for, or even in concert with, traditional touchscreen-based gestures.

“As with the touch based gestures applied on or near the touch sensitive input device, the hand gestures can be interpreted to provide instructions for real time processing of the video by the video capture device,” the filing reads.

Apple’s goal is to simplify and minimize the need for user input partially because the size of recording devices, like an iPhone or iPad, has become so small. The filing notes that placing a finger on a touch-sensitive display can cause a video capture device to move, and that movement is then translated to the video recording.

With Apple’s method, a remote camera could be controlled wirelessly from a second, separate device. An iPhone or iPad are specifically mentioned in the filing as potential options for a “control device.”

One image accompanying the application shows a video being recorded on an iPhone. That video is then transmitted wirelessly, via Bluetooth, to an iPad, where the user can view the video in real-time and make adjustments.

Given the volume of data that must be wirelessly transmitted, Apple’s solution is to automate real-time video processing as much as possible, identifying objects and individual people’s faces captured in a video. The filing even states that a system could help to determine how entities captured in the video relate to one other.

In one example provided, a video of two tennis players playing against each other could be analyzed to have a “negative correlation,” as one player is hitting the ball while the other is not.

“Therefore, by determining the relative correlation between these two players, an implicit association can be assigned to each,” the application reads.

Using this kind of data, the image could be framed according to user specifications. For example, after recognizing a specific face, a video capture device could zoom in and track that individual in real time, with minimal or no input from the user.

Apple’s proposed invention, published this week by the USPTO, was originally filed in April of 2010. It is credited to Benjamin A. Rottler and Michael Ingrassia Jr. I.

iPhone 4S reservation/pickup program launches in San Francisco

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Date: Wednesday, October 26th, 2011, 10:06
Category: iPhone, News, retail

Reservations are preferred.

Per AppleInsider, Apple on Wednesday began offering customers in San Francisco the ability to order a product online and pick it up in a local retail store.

When checking out from Apple’s online store, a new “Pick up” option is available, from which users can select a store in San Francisco, Calif. It also states that the in-store pickup option is “coming soon to a U.S. Apple Store near you.”

The “Select an Apple Store” feature allows users to enter their zip code and find a local Apple Store, though for now the program is limited to San Francisco. Users who pick up their order at an Apple Retail Store get Personal Setup for any new Apple product.

Products listed as “Available now” at the store can be picked up within an hour. Customers can also designate someone other than themselves to pick up an order.

Word first surfaced on Monday that Apple was planning to launch its in-store pickup option in its online store. The pilot program was tested internally at the company under the codename “Sherwood.”

In addition to in-store pickup, Apple’s retail stores are also expected to begin accepting returns of online orders. By doing this, customers can avoid shipping an item back to Apple for the return process.

Apple began offering an in-store pickup option in a limited capacity in 2009, with a Christmastime “Reserve and Pick Up” program. That was restricted to specific products: the iPhone, iPod and MacBook lineups, Mac mini, iMac and Mac Pro. It did not include accessories.

But Apple’s new in-store pickup option applies to any product available in Apple’s online store, including accessories such as iPhone and iPad cases.

Apple’s retail operations has become a very important part of the company’s business model. The company revealed in its last quarterly earnings report that it plans to expand many of its retail locations in the U.S., as officials believe the current stores are now “too constrained” to properly serve the high volume of customers they experience.

Stay tuned for additional details and if you’ve tried the iPhone 4S reservation system and have any feedback to offer, let us know.

Rumor: Apple creating HDTV prototypes for late 2012 launch

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Date: Monday, October 24th, 2011, 08:08
Category: Hardware, News, Rumor

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Prior to his passing away, Apple CEO and co-founder Steve Jobs stated that he wanted to capture the television market.

This might be the first step towards that goal.

Per AppleInsider, analyst Gene Munster with Piper Jaffray revealed in a note to investors on Monday that a source close to an Asian component supplier claimed in September that Apple was building prototype models of its rumored high-definition television set.

Munster has long been a believer that Apple will enter the television market, saying as far back as February 2009 that he believed the company was working on a major entrance into the living room. He sees Apple building an all-in-one, Internet-connected television set with access to the App Store and iTunes content.

If Apple were to launch a TV set in late 2012, he believes it would add about 3 percent to the company’s revenue in 2013. With a projected 220 million flat panel TVs to be sold in 2012, 48 percent, or 106 million, will be Internet-connected devices, and he sees Apple selling 1.4 million of those.

With the addition of iCloud and Siri voice control, Munster believes Apple is even more prepared to launch an HDTV in the coming years. With iCloud, users could access TV shows, pictures, and potentially moves, while Siri could “simplify the chore of inputting information like show titles, or actor names, into a TV.”

Munster also met with sources in Asia in January of this year, where he heard word that Apple is investing in manufacturing facilities and securing supply for LCD displays. The company is said to have invested in screen sizes of up to 50 inches for a potential television set.

Rumors of an Apple-built HDTV began to pick up steam once again last week, when it was revealed that Apple co-founder Steve Jobs told his biographer that he had “cracked’ the secret to building an integrated, easy-to-use television set. He said the device “will have the simplest user interface you could imagine.”

Apple is currently in the set-top box market with its US$99 Apple TV, but the company has famously referred to its interest in that market as a “hobby.” The Apple TV allows users to purchase content from iTunes, while new features like wireless AirPlay mirroring have been added with recent software updates.

Stay tune for additional details as they become available and if you have any features you’d love to see on an Apple-branded HDTV, let us know what they might be in the comments.