MobileMe users vent frustrations about iCloud transition issues

Posted by:
Date: Monday, October 17th, 2011, 11:02
Category: iCloud, News, Software

If you’re going to give birth to something (overarching cloud services included), you’re going to have some labor pains…

Per AppleInsider, a number of users have vented their frustrations as they have attempted to migrate from MobileMe to iCloud. One person explained in an e-mail that they have called AppleCare, used online support, and even asked for help at a local retail store.

“I bought a MobileMe subscription when they came out,” the user wrote in their e-mail. “Until Wednesday I didn’t (realize) this created a new (Apple ID). I asked (iTunes) support to add this MobileMe address to my current (iTunes Apple ID) as this was to become my primary email address.

“On Wednesday when iCloud came out it became apparent that this MobileMe email address could not be verified on the MobileMe account as it was in use by my old (iTunes Apple ID). So (I) went to appleid.apple.com to try to change the Primary email address to something different in my iTunes AppleID but it wouldn’t let me.” Calls made to AppleCare couldn’t resolve the problem, they said.

It’s a similar story for another user, who has one Apple ID used to purchase applications and music, which is separate from the e-mail address used for their MobileMe account. The person is in a position where they must choose between the e-mail address associated with their MobileMe account, or the Apple ID that they have used to purchase applications and music.

Another person said that upon setting up their iOS device, they were asked to create a me.com e-mail address, but they were unable to do this on an iOS device or a MacBook Air.

The users stated that after speaking with a senior technical support representative at Apple, they were told that Apple is “not allowing new me.com e-mail addresses,” but only allowing MobileMe accounts to be converted to iCloud. The representative allegedly indicated that Apple has been receiving many calls about the issue, but they do not know when a fix will be available.

A similar list of headaches for MobileMe users making the move to iCloud was also detailed Monday by Chris Foresman of Ars Technica. He noted that the issues can also apply to users who have shared an Apple ID with family members, allowing purchases like software from the App Store to be installed on multiple devices — a practice allowed with Apple’s terms of service.

“Unless all devices are going to be synced to the same data store — with everyone sharing contacts, calendars, and other information — other users who were previously dependent on that account may have to re-purchase apps or music,” he said.

Apple CEO Tim Cook allegedly indicated in an e-mail in September that Apple is working to allow users to merge multiple Apple IDs. But that ability has not yet arrived.

Apple launched its free iCloud service last Wednesday, along with the release of iOS 5 for the iPhone, iPad, and iPod touch, and an update for Mac OS X 10.7 Lion adding iCloud support. iCloud will back up users’ personal data on their iOS device to Apple’s remote servers in the cloud, and also keeps data, documents, calendars and contacts synced across a number of devices with the use of an Apple ID.

If you’ve had any issues in your own MobileMe to iCloud transition, please let us know in the comments.

PocketMac unveils BerryMover, helps with BlackBerry-to-iPhone migration

Posted by:
Date: Friday, October 14th, 2011, 10:33
Category: iPhone, News, Software

This could be useful.

Per the cool cats at the Apple Core, Information Appliance Associates on Tuesday released BerryMover, an app capable of bringing Blackberry data files over to an iOS-based device.

BerryMover allows you to open the Blackberry backup file and can recover calendars, contacts, tasks, notes, email messages and text messages for the iPhone. The company said owners can “import as many backup files as you want.”

Developer and PocketMac co-founder Tim Goggin stated there was increasing demand for this Blackberry-to-iPhone migration utility. His company previously created the Mac-Blackberry sync software.

“We developed the app because a lot of people are moving away from the BlackBerry to their iPhone,” he said. “Overall, I think it shows how seriously business takes the iPhone that so many people are migrating from BlackBerry to it.”

He described the development process as tough, especially getting the iPhone to work with BlackBerry backups, he added.

BerryMover retails for $9.99 and requires an iPhone, iPod touch or iPad running iOS 4.2 or later to install and run.

Apple releases iOS 5.0 update

Posted by:
Date: Wednesday, October 12th, 2011, 12:25
Category: iPad, iPhone, iPod, Software

After months of anticipation, speculation and generally looking forward to it, Apple has released iOS 5.0 for its current iPhone, iPod touch and iPad models.

The update, a several hundred megabyte download, can be snagged by plugging in your respective iOS device and checking for updates in iTunes and will take several minutes to create a backup file in iTunes, install, update firmware and perform additional tasks.

The update offers the following fixes and changes:

Notifications:
- Swipe from the top of any screen to view notifications in one place with Notification Center

- New notifications appear briefly at the top of the screen

- View notifications from lock screen

- Slide the notification app icon to the right on the lock screen to go directly to the app

iMessage:
- Send and receive unlimited text, photo, and video messages with other iOS 5 users

- Track messages with delivery and read receipts

- Group messaging and secure encryption

- Works over cellular network and Wi-Fi*

Newsstand:
- Automatically organizes magazine and newspaper subscriptions on Home Screen

- Displays the cover of the latest issue

- Background downloads of new issues

- Reminders for managing to do lists

- Syncs with iCloud, iCal and Outlook

- Location-based reminders when you leave or arrive at a location for iPhone 4S and iPhone 4

Built-in support for Twitter:
- Sign-in once in Settings and tweet directly from Camera, Photos, Maps, Safari and YouTube

- Add location to any tweet

- View twitter profile pictures and usernames in Contacts

Camera improvements for devices with cameras:
- Double click the home button when device is asleep to bring up a camera shortcut on iPhone 4S, iPhone 4, iPhone 3GS and iPod touch (4th generation)

- Volume Up button to take a picture

- Optional grid lines to line up shots

- Pinch to zoom in the preview screen

- Swipe to camera roll from preview screen

- Tap and hold to lock focus and exposure, iPad 2 and iPod touch (4th generation) only support exposure lock

- Photo improvements for devices with cameras

- Crop and rotate

- Red eye removal

- One tap enhance

- Organize photos into albums

Mail improvements:
- Format text using bold, italic, or underlined fonts

- Indentation control

- Drag to rearrange names in address fields

- Flag messages

- Mass mark messages as flagged, read or unread

- Customize mail alert sounds

- S/MIME

Calendar improvements:
- Year view on iPad and new Week view for iPhone and iPod touch

- Tap to create an event

- View and add event attachments

Game Center improvements:
- Use personal photos for your Game Center account

- Compare your overall achievement scores with your friends

- Find new Game Center friends with friend recommendations and friends of friends

- Discover new games with custom game recommendations

- AirPlay Mirroring for iPad 2 and iPhone 4S

Multitasking Gestures for iPad:
- Use four or five fingers to pinch to the Home Screen

- Swipe up to reveal the multitasking bar

- Swipe left or right to switch between apps

- On-device setup, activation and configuration with Setup Assistant

- Software updates available over the air without tethering

iCloud support:
- iTunes in the Cloud

- Photo Stream

- Documents in the Cloud

- Apps and Books automatic download and purchase history

- Backup

- Contacts, Calendar, and Mail

- Find My iPhone

- Redesigned Music app for iPad

- Hourly weather forecast

- Real-time stock quotes

- Wireless sync to iTunes

Keyboard improvements:
- Split keyboard for iPad

- Improved autocorrection accuracy

- Improved Chinese and Japanese input

- New Emoji keyboard

- Personal dictionary for autocorrection

- Optionally create keyboard short cuts for frequently used words

Accessibility improvements:
- Option to light LED flash on incoming calls and alerts for iPhone 4S and iPhone 4

- Custom vibration patterns for incoming calls on iPhone

- New interface for using iOS with mobility-impairment input devices

- Option to speak a selection of text

- Custom element labeling for VoiceOver

- Exchange ActiveSync improvements

- Wirelessly sync tasks

- Mark messages as flagged, read or unread

- Improved offline support

- Save a new contact from a GAL service

- More than 1,500 new developer APIs

- Bug fixes

iOS 5.0 requires an iPhone 3GS, 4 or 4S, an iPad, iPad 2 or third or fourth generation iPod touch to install and run.

If you’ve tried the new iOS update and have any feedback to offer, please let us know in the comments.

Opinion: Per Your iOS Devices, Be Careful Out There

Posted by:
Date: Tuesday, October 11th, 2011, 05:23
Category: Announcement, iPad, Opinion

I should have seen this coming.

Last night, as I’d done half a dozen times before without incident, I sat outside the BloomBars art space in Washington, D.C. replying to email on my iPad 2, listening to an ancient Guns ‘n Roses song off the “Appetite for Destruction” album and feeling like everything was right with the world.

This morning, I just got off the phone with my insurance company and have now learned that my deductible is US$250 before they start covering anything that was stolen.



Which brings up what happened in between last night and today, wherein the person who snagged my iPad 2 directly out of my hands, quickly tore the headphones out of the jack, sprinted down a nearby alleyway and had a good 20-30 yards on me before I could stop looking surprised/silly and begin chasing after him.

Like anyone who’s been in this situation, I feel like an idiot. Yes, I’d hung out at this art space before and been surrounded by naught by kind-hearted hipsters looking to get stage time to work on a new song, poem, rap or stand up set and felt like I had no reason to worry. The iPad 2, which I’d worked hard for and spent part of my tax refund on, seemed secure in my hands, the earbuds in my ears only solidifying my sense of connection to the device.

Within seconds, the thing you love has been torn out of your hands by someone who seems to be really, really good at stealing things and getting an insurmountable head start on you as he sprints away with the item in question.

If there’s any advice to offer, it’s this: Be careful out there. iOS devices are hip, simple to walk away with, easy to reset, a cinch to resell and the only thing the person who snagged my iPad 2 needs to buy to make it completely functional is an iOS attachment capable (roughly US$19 from the Apple Store or Best Buy or less than US$10 from an Internet-based supplier depending on where he looks) and nothing else.

As far as things you can actually do in this situation, the following are never bad ideas:

- MobileMe may still be US$99 per year, but I’m beginning to see the attraction of it, especially if it allows the iPad to either have its location tracked or its memory wiped remotely. Look into this and it may be a good investment.

- I’ve just been informed that Find My iPhone is free and doesn’t require a MobileMe account (which is out of vogue given the iCloud transition). It’s free, Apple stands behind it and from now on, I’m installing this on every iOS device I’ll ever own and a killer setup video to answer your questions is available here.

- Change your critical passwords once you get home. Yes, you should probably feed the cat if you’ve been out all day, but change your Amazon, Netflix, Gmail, Yahoo and other passwords just to play it safe. Your iOS device was just stolen and you probably don’t feel great about yourself or what happened, but you never know who your iPhone, iPod touch or iPad will be handed off to and whether they’ll simply wipe it or jailbreak it to retrieve all the data/passwords/banking information they can find off of it. Change your passwords and watch your credit card statements over the next few days no matter what.

- Finally, give the cops all the information you can think of as to who you think stole your advice, their description and the moments leading up to the theft. In spite of everything that happened last night, I was able to flag down a cop within moments of the theft last night and they were able to find a person that had been in the thief’s group of friends only moments before my iPad 2 was stolen. Once the friend was identified, they brought in enough additional cops and a detective to compose the department’s softball team, so there’s something there and the situation doesn’t look as hopeless as it did an hour before.

The moral of the story: Enjoy your iOS devices, make the most of them and be careful, especially if you use an iPad 2 out in the open. A person should never have to live in fear, but exercise some caution (and some common sense, which seems to be lacking from my part) and you’ll probably be fine.

Now if you’ll excuse me, this homemade superhero costume won’t finish making itself…

Rumor: Comcast developing AnyPlay app, looking to stream Xfinity content to iOS devices

Posted by:
Date: Monday, September 26th, 2011, 08:08
Category: iPad, iPod, iPod Touch, Rumor, Software

Get it to the iPad and they will love it.

Per a leaked screenshot and article over on MacRumors, Comcast, the largest cable provider in the U.S., is said to be working on a new live television streaming service called AnyPlay, which will let iPad users stream live TV to its existing Xfinity TV iOS application.

The upcoming AnyPlay feature could allow Comcast subscribers to watch most channels included in their Xfinity TV service on the iPad, except for On Demand and Pay-Per-View programs.

AnyPlay will be limited to in-home use, as the service requires iPad owners to be in the proximity of a Motorola-made cable box. That hardware will allegedly send the live cable stream to the Xfinity TV iPad.

In addition to the AnyPlay box, users will also require an active Xfinity TV subscription and a high-speed wireless Internet connection to be able to watch live TV on the tablet.

The service will not work over other any other Wi-Fi or 3G network and will be limited to up to 10 registered tablets per home. Only one device can be used at a time to stream live TV programs.

The Xfinity TV iOS application, available in the App Store as a free download (iTunes link) for iPhone, iPod touch and iPad, currently lets users access On Demand programs, browse through TV listings and control TVs and DVRs.

AnyPlay streaming would be accessed from inside the app in the future, although Comcast has not specified any details about the launch and availability of the new streaming service.

Competing companies like Cablevision and Time Warner have similar TV streaming applications — Optimum for iPad and TWCable TV, respectively — which are already available in the App Store. Earlier this year, Time Warner pulled major networks including MTV and FX from its application to placate broadcasters.

Stay tuned for additional details as they become available.

Kazaa resurfaces in iOS form, service recrafted as subscription-based music service

Posted by:
Date: Tuesday, September 20th, 2011, 05:04
Category: News, Software

It’s usually a better idea to run things above the board.

Per iPodNN, former filesharing service Kazaa has released an app for the iPhone, iPad and iPod touch.

The app allows subscribers to listen to an unlimited amount of music for a monthly fee. It can download songs and save playlists for offline listening. The Kazaa app also provides a social media function that shows subscribers what songs their friends are listening to or recommend.

Earlier this year, Kazaa was encouraging iPad and iPhone owners to use its browser-based service, possibly to avoid the App Store’s 30 percent royalty on purchases.

In its first incarnation, Kazaa was the largest peer-to-peer network in the world. It was sued by the Recording Industry Association of America on behalf of the four major US record labels. Kazaa settled the case five years ago for US$100 million and reinvented itself as a subscription-based digital music service.

The app (free, App Store) comes with a one week free trial, then changes to a US$10 per month subscription and requires iOS 4.2 or later to install and run.

Parallels 7 upgrade goes live, available via retail on September 6

Posted by:
Date: Friday, September 2nd, 2011, 03:30
Category: iOS, iPad, iPhone, iPod Touch, News, Software

parallelslogo1.jpg

Upgrading: It’s not always a bad thing.

Per AppleInsider, Windows virtualization favorite Parallels Deskktop has reached version 7, the new version adding faster performance and new support for Mac OS X Lion, including Windows integration of apps in Launchpad and windows in Mission Control and the ability to run an instance of Lion within Lion itself.

The new update allows users to share iSight or FaceTime HD cameras between Mac and Windows apps, and adds the ability to run Mac OS X Lion as a guest OS. This summer, Apple relaxed its licensing for Mac OS X to allow Lion users to run up to two instances of the client OS on any Mac.

Previously, Apple only allowed Mac OS X Server to run in virtualization, and required that each virtual instance use a different license.

Beginning with Lion and the availability of Mac OS X through the Mac App Store, Server is now an application package that is hosted on Mac OS X Lion, and neither purchase uses serial numbers.

The Mac OS X Lion end user license agreement now states users may “install, use and run up to two (2) additional copies or instances of the Apple Software within virtual operating system environments on each Mac Computer you own or control that is already running the Apple Software,” something virtualization tools can now take advantage of to offer the ability to host Lion as a guest OS.

Additional new features:
Among a list of 90 other enhancements, Parallels Desktop 7 can also take advantage of 1 GB of video RAM to accommodate high resolutions and color depth.

Parallels says graphics performance is up to 45 percent faster in 3D operations, and Windows start, stop and resume features are as much as 60 percent faster than previous versions. The company also claims that copy operations within Windows are now 120 percent as fast as its competitor’s product.

A new Parallels Mobile app for iOS allows iPad, iPhone and iPod touch users to interact and control their Mac or Windows desktop guest OS instances, remotely (over WiFi or mobile) start or stop apps, play back music and audio remotely, and copy and paste data between their mobile device and Windows programs.

The new version, which will sell for US$79.99 in its standard version, US$49.99 as an upgrade to existing Desktop 5 or 6 users, or US$39.99 in a student edition, will enter the retail channel September 6.

However, upgrades for existing users became available for immediate purchase and download this afternoon.

Parallels 7 requires a 64-bit Intel-based processor, Mac OS X 10.5.8 or later, 2GB of RAM (4GB recommended to run Windows 7), at least 700 MB of space available on the boot volume for Parallels Desktop installation and 15 GB of available disk space for Windows.

If you’ve tried the new version and have any feedback to offer, let us know in the comments.

Rumor: Apple to add remote diagnostic tool in iOS 5.0

Posted by:
Date: Wednesday, August 31st, 2011, 05:19
Category: iPhone, Rumor

It’s always nifty when you can get something fixed remotely.

Per the cool cats at HardMac, Apple has allegedly internally announced to its employees that the new remote diagnostic tool has been completed. Presumably, these features could arrive with this fall’s release of iOS 5, the next major upgrade to Apple’s mobile operating system.

The entirely online system will be triggered by a special URL sent via e-mail or entered manually. When a user visits the website and agrees, Mobile Safari will conduct internal checks of the system and send that data to Apple’s servers.

To ensure user privacy, the only personal data that will be sent to Apple will include its unique identifier, or UDID, as well as the name of the owner, the report said.

The list of information to be shared by the diagnostic system reportedly includes:
Battery health, including current charge level, amount of time since the last charge, minimum level to which the battery was discharged, iOS version installed and whether the handset was turned off normally the last time.

Apple’s iOS 5 for iPhone, iPad and iPod touch is set to be released this fall. It will pack more than 200 new user features, including Notification Center, iMessage, and Newsstand.

Stay tuned for additional details as they become available.

Alleged white fifth-generation iPod touch component photos surface

Posted by:
Date: Monday, August 29th, 2011, 03:39
Category: iPod Touch, photos

It’s the leaked parts shots that make things interesting.

Per Technobuffalo, a parts supplier has acquired white-colored parts purportedly for a fifth-generation iPod touch, providing further evidence that Apple is moving forward with a white version of the media player.

iFixDirect claims to have obtained a white front cover for a next-generation iPod touch. Other than the color difference, the alleged part does not show any major changes to the device.

In July, Concord Securities analyst Ming-Chi Kuo claimed the iPod touch would sport few, if any, distinguishable changes from the fourth-generation black models.

Kuo suggested that the iPod touch would not receive a “spec update” this year because Apple is prioritizing supplies of the A5 processor and other components for the iPhone and iPad. Supply and manufacturing constraints have left the Cupertino, Calif., company struggling to keep up with demand for the iPhone 4 and iPad 2.

Also complicating the matter is the fact that the company has pushed the release of the next-generation iPhone past the usual summer timeframe. As such, the arrival of the iPhone 5 this fall will likely overshadow any iPod touch release. Additionally, Apple is reportedly stockpiling supplies for its next handset in anticipation of pent up demand.

Apple last updated the iPod touch in September 2010, adding a Retina Display, front- and rear-facing cameras and the A4 processor.

Evidence in Apple’s own iOS betas also appears to suggest that an iPod touch update is not viewed internally as completely new generation. Recent beta releases of the software contain references to an “iPod 4,2,” implying that the new device will be based on the fourth-generation iPod touch architecture.

A white iPod touch would fall in-line with Apple’s recent strategy of adding a white version of its iOS devices to generate renewed interest. Last year, Apple announced a white version of the iPhone 4, but was forced to delay the product after encountering manufacturing issues. 10 months after the black iPhone 4 was released, Apple finally began selling the white model.

Apple also introduced a white version of the iPad when it launched the second generation of its tablet in March. The company appeared to have resolved any manufacturing or paint issues with, as, unlike the iPhone 4, the white model shipped alongside the black iPad 2 from day one.

Stay tuned for additional details as they become available.

Skype WiFi out the door, focuses on offering cheap Internet access abroad

Posted by:
Date: Thursday, August 18th, 2011, 06:44
Category: iPad, iPhone, iPod Touch, News, Software

skypelogo.jpg

You asked for a cheap way to communicate on the road and Skype seems to have something to offer…

Per AppleInsider, Skype on Wednesday released a new iOS application that will offer iPhone, iPad and iPod touch users access to over 1 million WiFi hotspots around the globe for a nominal pay-as-you-go basis.

The Skype WiFi application offers those on the go an alternative to pricey international data plans, which can fetch around US$25 for just 20MB worth of downloads, by allowing them to connect to locally available WiFi hotspots for as little as 6 cents per minute.

Skype says it is working with a third party WiFi operators to provide access to “over 1 million WiFi hotspots around the world, including hotels, airports, train stations, convention centers, bars and restaurants,” thus eliminating extra data roaming costs or other WiFi voucher purchases.

The application itself — previously known as Skype Access — is available as a free download from the App Store, but requires that users purchase Skype Credits in order to connect to one of the supported hotspots.

Prices for access to Skype WiFi hotspots start at US$0.06/4p/€0,05 (inclusive of VAT) and there is no data cap in place, which means iPhone, iPod and iPod touch users can use the same hotspot connection without worrying about any traffic limitations.

In order to promote the app’s launch, Skype said it plans to offer up to 60 minutes (or four 15-minute sessions) of free internet access for each unique Skype ID starting Saturday, August 20, 00:00 BST until Sunday, August 21, 23:59BST.

Skype WiFi requires iOS 3.0 or later to install and run.

Stay tuned for additional details and if you’ve tried the new app and have any feedback to offer, let us know what you think in the comments.