Apple Hunting Down Feedback from iPhone 3GS Users Citing Poor Battery Life

Posted by:
Date: Monday, September 21st, 2009, 04:52
Category: iPhone, News

3gs.jpg

Albeit Apple is not openly acknowledging the issue, it’s taking the “shy kid” approach to reaching a solution. Per iPhone Blog, Apple is apparently seeking feedback from iPhone users over claims that the recent iPhone 3.1 Software Update is draining batteries.

Short battery life has been a concern since the introduction of the iPhone 3GS amongst many users, despite Apple promising improved performance at June’s Worldwide Developers Conference.

Apple said the iPhone 3GS would deliver 9 hours of use on Wi-Fi, 10 hours of video playback and 30 hours of music on a single charge, about a 30% upgrade to the iPhone 3G.

However, a recent teardown by iFixit noted that the iPhone 3GS’s battery was just 6% more powerful than the battery in its predecessor.

Recently, the company has contacted a number of users on Apple’s discussion boards who have posted negative comments asking for feedback. A list of 11 questions – covering e-mail, push notifications, Wi-fi, Bluetooth and application use – is being sent out reports The iPhone Blog.

The note also contains an attachment which, when double-clicked, installs what looks like an unsigned profile, which apparently enables Battery Life Logging on the iPhone.

Once enabled, the iPhone will sync power logs back via iTunes, and they ask that those logs be sent back to Apple reports the The iPhone Blog.

The blog notes this isn’t the first time Apple, via AppleCare, has contacted iPhone users after posts on the company’s discussion boards.

It is not known what percentage of iPhone owners might be experiencing the problem.

Apple TV Price Reduced by $100 for 160GB Model, 40GB Model Discontinued

Posted by:
Date: Monday, September 14th, 2009, 06:58
Category: Apple TV, News

appletv

If you recently purchased a 40GB Apple TV unit, now may be the time to start kicking yourself. According to Macworld UK, the 160GB model’s price has been reduced by US$100 to US$229 while the company has discontinued the 40GB model, as seen in the Apple Store.

Some, including analysts, had anticipated a new version of the Apple TV at last Wednesday’s San Francisco event which saw a iPod refresh and new look in iTunes.

iTunes 9 adds a range of features, including Home Sharing and iTunes LP that would benefit the Apple TV.

Apple Releases QuickTime 7.6.4 Update

Posted by:
Date: Thursday, September 10th, 2009, 03:44
Category: Software

quicktimelogo.jpg
On Thursday, Apple released the latest version of QuickTime, its multimedia support system for Mac OS X and Windows. The new version, known as QuickTime 7.6.4, is available as a variably-sized download (depending on version chosen through the download page), improves compatibility with iTunes 9 and improves audio device support on Windows Vista.

The update requires Mac OS X 10.4 or later to install and run and can be located and snagged via Mac OS X’s built-in Software Update feature.

Apple Releases iPhone OS 3.1, iTunes 9.0 at Media Event

Posted by:
Date: Wednesday, September 9th, 2009, 11:14
Category: iPhone, iPod, Software

applelogo1.jpg

An Apple media event is nothing without significant software releases and to this end, iTunes 9 and the long-awaited iPhone OS 3.1 update should suffice.

iTunes 9, which is available as an 82.8 megabyte download, features the following changes and fixes:
- An improved look and feel, including a new Column Browser for easily browsing your artists or albums, movies, TV shows, and more.
- iTunes Store has a brand new look, with improved navigation for quick and easy exploration.
- iTunes LP and iTunes Extras create unique experiences that feature exclusive interviews, videos, photos, and more – available with select album and movie purchases on the iTunes Store.
- Home Sharing helps you manage your family’s iTunes collection between computers in your home. iTunes can automatically transfer new purchases, or you can choose just the items you want.
- Genius Mixes are created for you by iTunes and play songs from your library that go great together.
- iPod and iPhone syncing now allows you to organize your iPhone and iPod touch home screens directly in iTunes. Syncing is now also more flexible, allowing you to sync individual artists, genres, or TV show and Podcast episodes.
- iTunes U items are now organized into their own section in your iTunes library.
- Sync with iPod nano (5th generation), iPod classic (Fall 2009), and iPod touch (Fall 2009)..
- iTunes 9 also includes many other improvements, such as HE-AAC encoding and playback, more flexibility with Smart Playlists rules, simpler organization of your media files inside an iTunes Media folder, and more.

iTunes 9 is also available for free via Mac OS X’s Software Update feature and requires Mac OS X 10.4 or later to install and run.

For iPhone and iPod touch users, iPhone OS 3.1 offers the following features and changes:
- Improved syncing for music, movies, TV shows, podcasts, and photos.
- iTunes U content organization.
- Redeem iTunes Gift Cards, codes, and certificates in the App Store.
- Display available iTunes account credits in the App Store and iTunes Store.
- Save video from Mail and MMS into Camera Roll.
- Option to “Save as new clip” when trimming a video on iPhone 3GS.
- Better iPhone 3G Wi-Fi performance when Bluetooth is turned on.
- Remotely lock iPhone with a passcode via MobileMe.
- Use Voice Control on iPhone 3GS with Bluetooth headsets.
- Paste phone numbers into the keypad.
- Option to use Home button to turn on accessibility features on iPhone 3GS.
- Warn when visiting fraudulent websites in Safari (anti-phishing).
- Improved Exchange calendar syncing and invitation handling.
- Fixes issue that cause some app icons to display incorrectly.

Like previous iPhone OS updates, simply attach your iPhone or iPod touch to your computer, go into iTunes, select the device and click the “Check for Update” button. iTunes will then download and install the update, which requires a Mac running Mac OS X 10.4 and iTunes 8.0 or later to run.

As always, let us know if good things happen (your terrier begins teach physics at the local high school), bad things happen (the living room is now on fire) or if things remain relatively hunky-dory per your Mac, your iTunes and your iPhone or iPod touch.

Apple Introduced New iPod Touch, Classic, Video-Capable Nano Models at Media Event

Posted by:
Date: Wednesday, September 9th, 2009, 11:42
Category: iPod, News

ipodclassic

Following weeks of anticipation, Apple released all new models of its iPod media player series at its “Rock and Rock” event in San Francisco on Wednesday. The new models include a 160GB iPod classic (which features an additional 40GB than the previous model) and retains the moving hard drive as opposed to a Flash-based drive.

Apple’s revised iPod shuffle, which is physically unchanged from the previous model, now arrives in black, silver, pink, green and blue and arrives in 2GB and 4GB capacities for US$59 and US$79, respectively. A new “special edition” 4GB model retails for US$99.

According to Macworld, Apple has responded to critics of the previous iPod shuffle design which moved the shuffle control on to the cord, Apple says that it’s working with third-party headphone makers to integrate the controls into their designs as well, and that adapters are also available with more on the way.

As expected, Apple also made changes to its best-selling iPod touch on Wednesday, reducing the price of its 8GB model from US$229 to US$199 while adding a 64GB model for US$399 while its 32GB model now sells for US$299.

The company also announced that the new high-end 32GB and 64GB models are now 50% faster and feature support for Open GL|ES version 2.0, the cross-platform graphics API.

The big news, however, arrived in the form of a new iPod nano with a built-in video camera. The unit arrives in 8GB and 16GB models, each model incorporating a video camera and microphone on the back of the device as well as a built-in speaker. The camera itself shoots H.264 VGA video at up to a 640 x 480 pixel resolution at up to 30 frames per second with AAC audio in either portrait or landscape modes.

The nano features 15 special effects that can be applied in real time: Sepia, Black and White, X-Ray, Film Grain, Thermal, Security Cam, Cyborg, Bulge, Kaleido, Motion Blur, Mirror, Light Tunnel, Dent, Stretch, and Twirl and can display video or sync it back to your computer. From here, users can easily upload the clip to YouTube, Facebook, MobileMe, or share it via e-mail. The microphone can also be used with the nano’s voice recording feature.

The nano now offers full VoiceOver support, which provides audible navigation cues in 20 languages, and the new Genius Mixes feature, which creates up to 12 endless playlists of music based on your existing library. A new built-in pedometer which can measure your steps and sync the information with the Nike+ service and, in a first for an iPod, an FM radio tuner. The radio tuner now supports live pause, which allows users to pause a live program and resume it later, and iTunes Tagging, which lets listeners tag radio songs they like and then preview and optionally purchase the song next time they sync with iTunes.

The revised nano now features a larger 2.2″, 240 x 376-pixel, display and comes in nine colors: silver, black, purple, blue, green, orange, yellow, (PRODUCT) RED and pink. The 8GB model retails for US$149 and the 16GB for US$179.

Both new models are shipping today and require Mac OS X 10.4.11 or later as well as iTunes 9 or later to install and run.

Rumor: Apple to Hold September 9th Media Event, Unveil New iPods, iTunes 9

Posted by:
Date: Thursday, August 27th, 2009, 03:08
Category: iPod, iPod Nano, iPod Touch, Rumor, Software

applelogo1.jpg

Apple is apparently planning a full media event for Wednesday, September 9th to introduce new iPod offerings and make a host of other music-related announcements.

AppleInsider, which cites sources close to the story, says that Apple had been teetering between Sept. 8 and Sept. 9 for weeks, but most recently indicated to its industry-related partners that the latter of the two dates would be more feasible.

The company is expected to use the gathering to introduce new versions of its iPod nano and iPod touch digital music players, both of which should serve as dual-purpose point-and-shoot cameras for the first time. AppleInsider also has it on authority that cameras are just one piece to this year’s iPod story.

Also likely is an introduction of iTunes 9, which has widely been rumored in recent weeks to make its debut with a handful of social networking features. Nothing is expected to be heard about the much anticipated Newton Web tablet, which isn’t expected to surface in any form until the first calendar quarter of 2010.

While it’s unclear at which venue Apple will hold the event, San Francisco’s Yerba Buena Center would seem a likely candidate if past years are of any indication. The Moscone West is also another potential candidate site. Analysts and members of the media should start receiving invitations will full details roughly one week prior.

Rumor: Apple to Include Blu-Ray Support, Social Media Web Site Integration with iTunes 9

Posted by:
Date: Monday, August 10th, 2009, 04:00
Category: iTunes, Rumor

blueituneslogo.jpg

A new report suggests that the next version of Apple’s iTunes could carry support for Blu-ray discs, visual management and rearrangement capabilities for App Store software, and integration with social media Web sites.

According to Boy Genius Report, a “pretty reliable source” revealed new features on Saturday that could be anticipated with the release of iTunes 9.

Citing a “pretty reliable source,” The Boy Genius Report revealed Saturday what could become new features in an anticipated upcoming new release of Apple’s digital media software.

“One of the new additions to iTunes is said to include Blu-ray support,” the report states. “Something else that will most likely make a bunch of people happy is that we’ve been told iTunes 9 will finally include the ability to visually organize and arrange your iPhone and iPod touch applications. Something that wasn’t so clearly described was some kind of Twitter/Facebook/Last.fm integration. Maybe broadcasting what song you’re playing to your friends?”

Sources have recently suggested that two compelling new features would come with Apple’s newest iMacs, leading some to speculate that official Blu-ray support from the company could be coming in the near future. One of those features is said to have long been on the wish-lists of many Mac users while the other is expected to cater to the semi-professional audio/video crowd.

The source for The Boy Genius Report reportedly didn’t provide a time frame for the new iteration of iTunes, but one might assume that Apple could make an announcement at its annual iPod event in September.

If the Blu-ray rumors pan out, it would be a major turnaround for Apple. Less than a year ago, Chief Executive Steve Jobs went as far as to call the technology “a bag of hurt.”

Apple Releases iPhone OS 3.0.1 to Close SMS-Based Security Hole

Posted by:
Date: Friday, July 31st, 2009, 10:29
Category: iPhone

3gs.jpg

Responding to a dangerous security exploit unveiled this week, Apple released an update to its iPhone operating system Thursday to patch the security hole.

iPhone OS has just become available for the iPhone, iPhone 3G and iPhone 3GS handsets. The update is between 230 and 300 megabytes and appears to exclusively fix the reported SMS exploit.

According to AppleInsider, security researcher Charlie Miller, co-author of The Mac Hacker’s Handbook, demonstrated the hack Thursday at the Black Hat 2009 conference in Las Vegas. The attack takes advantage of a vulnerability in the phone’s short messaging service, or SMS, feature, allowing an outside party into the phone’s root access without the owner’s knowledge.

The exploit takes advantage of the fact that SMS can send binary code to a phone which is then automatically processed without user interaction, and can be compiled from multiple messages, allowing larger programs to be sent to a phone. The exploit supposedly exposes the iPhone completely, allowing access to the camera, dialer, messaging and Safari. It occurs regardless of hardware revision or which version of the iPhone OS is running.

The technique involves sending only one unusual text character or else a series of “invisible” messages that confuse the phone and open the door to attack. Given that users won’t know which messages to block in advance, there’s little iPhone owners can do but to shut off the phone immediately if they suspect they’re at risk. Once exploited, the trick could also be used to make an iPhone send additional messages of its own, thereby spreading the problem.

To install the new iPhone OS firmware, simply connect your iPhone to your Mac or PC, open iTunes, select the iPhone in the device window and tell it to check for an update. The process will complete on its own.

If you’ve tried the new firmware, let us know what you make of it in the comments or forums.

Palm Releases webOS 1.1, Restores Pre’s Ability to Sync with iTunes

Posted by:
Date: Friday, July 24th, 2009, 03:12
Category: News, Software

blueituneslogo.jpg

One week after Apple disabled the Palm Pre’s capacity to sync with iTunes, Palm has responded by releasing webOS 1.1, an update that again enables Palm’s phone to access media from the current version of iTunes.

Per the company’s blog, Pre users can expect the new software to arrive via an over-the-air update.

“Oh, and one more thing: Palm webOS 1.1 re-enables Palm media sync,” the post reads. “That’s right — you once again can have seamless access to your music, photos and videos from the current version of iTunes (8.2.1).”

Last week, Apple released iTunes 8.2.1. In accompanying release notes, the company was vague about what the upgrade actually did, stating only that the update provided “a number of important bug fixes and addresses an issue with verification of Apple devices.”

Soon after the new version of iTunes was released, Pre users realized that the update had broken their ability to sync music with the software.

The webOS 1.1 update brings a number of changes focused on business users, including remote wipe, inactivity timeout, improved certificate handling and more for Exchange ActiveSync. The update also provides emoticons in the messaging app.

When Palm initially unveiled the handset, the company boasted about the the handset’s ability to transfer media from iTunes. According to AppleInsider, the feature worked by identifying the Pre in its hardware ID as an iPod — a trick Apple warned might not work for long.

Last month, Apple warned Pre users that future software updates may kill sync capability with the device.

“Apple designs the hardware and software to provide seamless integration of the iPhone and iPod with iTunes, the iTunes Store, and tens of thousands of apps on the App Store,” Apple warned a document released in June. “Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players.”

In its blog post, Palm declined to elaborate on how they circumvented the changes presented in iTunes 8.2.1.

Apple Releases iTunes 8.2.1, Cripples Palm Pre iTunes Syncing with Update

Posted by:
Date: Thursday, July 16th, 2009, 04:14
Category: iTunes, Mac, Software

blueituneslogo.jpg

Late Wednesday, Apple released iTunes 8.2.1, the latest version of its multimedia/jukebox application for Mac OS X. The new version, a 77.3 megabyte download, offers support for the iPhone or iPod touch with the iPhone 3.0 Software Update. The update offers a number of important bug fixes and addresses an issue with verification of Apple devices.

Unfortunately, the aforementioned “verification of Apple devices” toes the line as to which handhelds can sync to iTunes and which can’t. According to Macworld, the fact that the update “addresses an issue with verifying Apple devices,” essentially means that Apple’s drawn up a list of which devices are allowed to sync and which aren’t—and the Palm Pre is public enemy number one on the latter.

Back in May, prior to the Pre’s official release, Palm executives announced that the device would be able to sync with iTunes, pulling down your music, podcasts, and videos. The trick? As far as iTunes was concerned, the Palm Pre was an iPod.

While the media sync worked pretty well in previous tests, it was unclear as to whether Apple would allow it to sync to iTunes should future versions be released. Apple may have toed the line via a Knowledge Base article describing third party media players being supported by iTunes.

With iTunes 8.2.1, Apple seems to have stopped the Palm Pre from syncing to iTunes altogether, a move confirmed by the company in a statement to the Dow Jones Newswire. Also speaking to Dow Jones, a Palm spokesperson seemed to suggest that not upgrading iTunes is a good solution—but it seems unlikely most users will be willing to do that, especially over the long term as Apple adds more iTunes features.

While the Pre also works as a USB drive, it’s possible to just copy songs over manually, though it can be a laborious process. There’s also the option of third-party syncing software, such as Mark/Space’s The Missing Sync for Palm Pre, doubleTwist, and the forthcoming Salling Media Sync 1.1, which is currently in beta.