Users report bugs in iChat video recording on current-gen MacBook Air notebooks

Posted by:
Date: Monday, January 31st, 2011, 06:16
Category: MacBook Air, News

You love your new MacBook Air.

You would have asked it to prom if it had been around back then.

And it might not be able to record video chats despite having the hardware to do so.

According to MacFixIt, a reader wrote to state has not been able to record video chats in iChat on his new MacBook Air notebook. While video chats work fine, for some reason the “Record Chat” option in the “Video” menu does not work and the program will not allow video chats to be recorded. This is in contrast to both prior MacBook Air models, all other Mac systems that support video chatting.

MacFixIt reader “Joseph” writes:
“I’ve just discovered that the new MacBook Air, unlike every other current-vintage Apple laptop and desktop, is unable to record a video iChat. My local Apple Store tells me that the problem lies within the hardware itself. Can anyone tell me more specifically what that problem is, and whether there might be any workarounds?”

In the midst of diagnosing the problem, the article suggests creating a new user account on the system to test iChat with and see if any user-related settings were contributing to the problem.

On systems that support recording, a green check will appear. On the MacBook Air systems experiencing this problem an “Insufficient CPU” error will be shown.

Apparently other users have reported experiencing this problem, and in a call to AppleCare, one reader was told it is caused by the latest model of MacBook Air having a hardware incompatibility with iChat that prevents video chats from being recorded. To see this, if you go to the “Video” menu and choose “Connection Doctor,” select “Capabilities” from the drop-down menu and the “Record video chat” option will show “Insufficient CPU” instead of a green check.

Some MacBook Air systems that are experiencing this problem have been able to record video when running Mac OS X 10.5.x, indicating this issue may be with the previous 2009 models that shipped with Mac OS X 10.5 in addition to the 2010 models that shipped with Mac OS X 10.6.

The hardware in the latest MacBook Air should be fully capable of recording video chats.

Therefore, this is likely a bug in iChat that is preventing this feature from working. It appears Apple uses a specific feature of certain CPUs in iChat’s recording feature, and this feature is either not present in the CPUs used in the latest MacBook Air systems, or it has been disabled in firmware or by how the CPU interfaces with the other hardware changes in the latest MacBook Air systems.

Meanwhile if you are affected by this issue, one workaround that’s been located is to use QuickTime Player’s video chatting capabilities. To do this, start up a video chatting session and launch QuickTime Player. Then start a screen recording session, switch to iChat, and set the video to be full screen. This will record the screen and your audio input which you should then be able to import into iMovie or any other editing software.

If you’ve seen this issue on your end, please let us know.

Apple releases MacBook Air Software Update 2.0, iDVD 7.1.1 updates

Posted by:
Date: Wednesday, January 19th, 2011, 04:14
Category: MacBook Air, News, Software

applelogo_silver

As a way of capping off news that the company had turned over a US$6 billion quarterly profit (i.e., mucho dinero), Apple released a pair of software updates for owners of the latest-generation MacBook Air and iLife ’11.

Per Macworld UK, the company released MacBook Air Software Update 2.0, a small update (less than a 1MB download) that tackles a reported bug in which the unit is unable to go to sleep.

The company also released iDVD 7.1.1, a 34MB update that improves stability and brings compatibility for sending slideshows from iPhoto ’11 to iDVD.

Though this update targets an issue relating to iPhoto ’11, Apple recommends it for all users of iDVD 7, which was bundled with iLife ’09 and iLife ’08.

Both updates are available via the support pages, but they should also be waiting in Software Update.

If you’ve tried either update and have any feedback to offer, please let us know.

QuickerTek releases Apple Juicz solar charger for MacBook Air notebooks

Posted by:
Date: Tuesday, January 4th, 2011, 05:23
Category: Accessory, MacBook Air

mba2

Ok, this smacks of the spiffy.

Recently, accessory maker QuickerTek updated its Apple Juicz line of solar power chargers, releasing a flexible photoelectric tarp which can be laid out upon or staked to the ground to absorb sunlight. The 27-watt model covers 41.”5 x 30.5″, and recharges a MacBook Air in 12 hours; the 55-watt version is 59″ x 43″, and does the same in six hours. Per Macworld, both models fold up to notepad size for transportation in an included case.

The Apple Juicz comes with a rebuilt MagSafe connector for use with your MacBook, a 12V car charger, and a third connector to attach other QuickerTek products such as external battery packs. The QuickerTek web site lists the Apple Juicz for the MacBook Air as a separate unit from the standard model, but also says their standard model is compatible with the Air.

The Apple Juicz retails for US$700 for the 27-watt model, and US$1200 for the 55-watt model and is currently available for order.

Composition notebook cover now available for 11″ MacBook Air notebook

Posted by:
Date: Wednesday, December 22nd, 2010, 11:49
Category: Accessory, MacBook Air

applelogo_silver

As nifty looking as the 11″ MacBook Air is, you may feel a need to jazz it up with a modification reminiscent of your school days. Per The Daily What, Beyondthetech is currently selling a skin that will transform the outer lid of your MacBook Air into a traditional mottled black and white composition notebook.

Installation instructions are available on the Beyondthetech web site and the MacBook Air skin is a free download while the custom ZAGGSkin will set you back US$60 plus shipping and taxes.

Apple releases MacBook Air EFI firmware update 2.0 for 2010 MacBook Air notebooks

Posted by:
Date: Thursday, December 9th, 2010, 05:38
Category: MacBook Air, News, Software

mba2

Late Wednesday, Apple issued a MacBook Air EMI firmware resolving an issue where the ultra-thin laptop boots or wakes to a black screen or becomes unresponsive.

Per AppleInsider, the MacBook Air EFI firmware update 2.0 is recommended for all 11″ and 13″ MacBook Air (late 2010) models and requires Mac OS X 10.6.5 to install and run. The update addresses a “rare issue” where the MacBook Air is unresponsive or displays just a black screen after booting or waking.

Apple launched the redesigned MacBook Air in October at its “Back to the Mac event.” As predicted by AppleInsider the Mac maker released an 11.6″ version of the ultra-portable notebook and abandoned mechanical hard disk drives in favor of custom solid state storage.

On the day of the revamped MacBook Air’s unveiling, Apple released a software update for the product, resolving a problem where the MacBook Air became unresponsive after waking from sleep when an external display was connected.

Shortly after the release of the MacBook Air, reports emerged that users were experiencing problems ranging from faulty logic boards to display issues. One issue, detailed on an Apple support thread, involved a flickering or frozen screen. It is not clear whether Apple’s EFI firmware update specifically addresses this issue.

Despite scattered reports of issues with the MacBook Air, the laptop has continued to sell well, especially the 11-inch model. The US$999 11.6″ MacBook Air’s ship times slipped from within 24 hours to 1-3 business days in the first week after its release.

If you’ve tried the update and noticed any major changes, please let us know.

Apple nixes PhotoFast 256GB MacBook Air upgrade kit

Posted by:
Date: Tuesday, November 30th, 2010, 12:46
Category: MacBook Air, News

It was good while it lasted.

Per 9to5 Mac, Apple has quietly stopped third-party outfitter PhotoFast from selling the 256GB MacBook Air SSD upgrade kit, the company’s product page returning a 404 error this morning.

The kit included a 256GB upgrade chip as well as a USB 3.0 housing for the 64GB chip currently in the 11.6″ MacBook Air. Plus, it could read and write at 250MB/s while Apple’s SSD clocks in between 150MB/s and 160MB/s.

PhotoFast is currently licensed with Apple to make Apple accessories through the MFi Program, a privilege that could have been lost.

Apple releases Boot Camp 3.2 update

Posted by:
Date: Friday, November 19th, 2010, 03:28
Category: News, Software

bootcamplogo.jpg

Late Thursday, Apple released its Boot Camp 3.2 update (a 280 megabyte download for the 32-bit version of Windows and a 121 megabyte download for the 64-bit version of Windows), a package that added the following changes and fixes for Windows XP, Windows Vista and Windows 7 under Boot Camp:

- Adds support for the ATI Radeon HD 5870 graphics card.

- Adds support for the Apple USB Ethernet Adapter.

- Adds support for the MacBook Air SuperDrive.

- Addresses critical bug fixes.

This update is highly recommended for all Boot Camp 3.1 users and can be located and snagged on the Windows side via the Apple Software Update application.

If you’ve tried the update and noticed any major changes, please let us know.

Adobe looking to settle battery life argument, currently testing MacBook Air-specific version of Flash

Posted by:
Date: Wednesday, November 17th, 2010, 20:27
Category: MacBook Air, News, Software

adobelogo

Following a brief period of controversy regarding Flash and its relationship with specific hardware, Adobe’s chief executive revealed this week that his company is currently testing an optimized version of Flash built specifically for Apple’s newly released MacBook Air.

Per Engadget, Adobe CEO Shantanu Narayen said that Adobe is looking to improve battery life on the MacBook Air with a new custom build of Adobe Flash, currently in beta testing in the company’s labs. According to Engadget, he noted that battery life performance depends on hardware acceleration.

“When we have access to hardware acceleration, we’ve proven that Flash has equal or better performance on every platform,” he said.

His comments come after testing of the new MacBook Air found that ditching Flash improved battery life by two hours. The new notebook gets six hours of uptime loading pages in the Safari browser, but that dips to four hours once Adobe Flash is installed.

Apple caused a stir in October, when it released its newly redesigned MacBook Air models, but shipped them without the Flash plugin preinstalled. Apple portrayed the change as an advantage to consumers, as leaving the user to install Flash ensures they have the latest version.

Apple and Adobe have been at odds in 2010, in a feud that gained considerable steam after Apple Chief Executive Steve Jobs published an open letter criticizing Flash as old technology that is unfit for the modern era of mobile computers. Apple does not allow Flash onto its iOS-powered devices, including the iPhone and iPad.

Jobs also revealed that Flash is the number one reason for crashes on the Mac platform. For its part, Adobe fired back and said that any crashes of Flash in Mac OS X are not related to its software, but are instead the fault of Apple’s operating system.

Stay tuned for additional details as they become available.

Toshiba announces release of MacBook Air-compatible SSD drives

Posted by:
Date: Tuesday, November 9th, 2010, 06:06
Category: hard drive, MacBook Air, News

Electronics manufacturer Toshiba announced the release of its Blade X-gale solid state drives this week. The drives feature capacities up to 256 gigabytes of storage. Per MacRumors, Toshiba’s part numbers are exactly the same as the components found inside the MacBook Air. The internal solid state drives also come in the same three capacities: 64GB, 128GB and 256GB.

The components offer a maximum sequential read speed of 220MB per second, and a maximum sequential write speed of 180MB per second. The 64GB and 128GB Blade X-gale SSDs have a thickness of just 2.2mm, while the 256GB capacity is slightly thicker.

The drives are available for sale to device manufacturers and bulk purchasers, meaning individual users will not be able to buy one direct yet from Toshiba.

Apple’s newly redesigned MacBook Air arrives with screen sizes from 11.6″ to 13.3″ with the smaller model holding up to 128GB of SSD storage, while the larger 13.3″ MacBook Air can hold 256GB of storage.

The availability of Toshiba’s “blade-type SSD modules” to resellers and other component makers means users who need to replace or upgrade the solid state drive in their MacBook Air will have an easier time finding replacement parts.

The solid state drives allow the new MacBook Air models to offer instant-on capabilities when returning from sleep. The hardware on the 13″ model is said to be comparable in terms of performance to Apple’s 13″ MacBook Pro, thanks to the speedy SSD found in the MacBook Air.

Stay tuned for additional details as they become available.

Internal memo: Apple acknowledges second-gen MacBook Air graphics issue, fix apparently in the works

Posted by:
Date: Friday, November 5th, 2010, 04:47
Category: MacBook Air, News

mba2

An internal memo allegedly leaked from Apple seems to support display issues experienced by some owners of the new MacBook Air notebook as well as indicate that an upcoming software update will fix the problems.

The purported memo, obtained by Boy Genius Report, acknowledges that Apple is aware of the issue and is “working on a solution” in the form of an upcoming software update. The company notes that customers have reported horizontal screen flickering on the 13″ model, while users of both the 11″ and 13″ notebooks have reported that the screen fades to light colors after waking from sleep.

The note claims that the causes of both the flickering and fading issues have been “isolated,” but does not indicate when Apple might release the software update to address the problems.

Apple representatives are also instructed to have customers attempt a resolution that involves closing the MacBook Air lid, waiting 10 seconds, and then re-opening the lid to wake the computer up. Doing so forces the display to power cycle, and should resolve the issue.

The MacBook Air screen flickering issue gained attention earlier this week. Users on Apple’s support forums have also reported vertical lines and odd colors on their screens, as well as freezing issues and trouble with the new instant-on feature.

Some have speculated that the display problems on the new MacBook Air models could be caused by the logic board of the hardware.

The new 11.6″ and 13.3″ MacBook Air models were released last month, and represent Apple’s thinnest and lightest notebooks. The new, smaller 11.6-inch model has a starting price of just US$999 with and all models relying on the Nvidia GeForce 320M for graphics capabilities.