Apple extends repair program to MacBook Pro notebooks that may be experiencing AMD GPU glitches

Posted by:
Date: Friday, February 20th, 2015, 04:37
Category: Hardware, MacBook Pro, News

2011macbookproglitch

If your rather expensive MacBook Pro notebook is exhibiting video issues, Apple just began a new program which might be able to help you.

A new repair initiative, officially titled “MacBook Pro Repair Extension Program for Video Issues,” applies to MacBook Pro computers sold between February 2011 and December 2013 that exhibit distorted video, no video, or unexpected system restarts, Apple said.

The issues have been associated with malfunctioning discrete AMD GPUs installed within the MacBook Pro notebooks.

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2011 MacBook Pro class action suit gains steam, accuses Apple of hiding defects

Posted by:
Date: Thursday, January 15th, 2015, 12:47
Category: Hardware, Legal, MacBook Pro, News

2011macbookproglitch

If you were irked about the graphics card on your 2011 MacBook Pro going belly up, you’re not alone.

Per AppleInsider, a complaint has been sent out to members of the class action suit against Apple to members of the suit, the law firm of Whitfield, Bryson & Mason LLP revealed that its complaint now includes California, Colorado, Florida, Illinois, Indiana, Puerto Rico, and Vermont. The complaint has also been updated to accuse Apple of taking steps to hide the problems from consumers.

“Specifically, we allege that between early- and late-2011, Apple released a software update that dramatically reduced the graphical performance of the GPUs in order to prevent them from reaching temperatures that would cause the GPUs to effectively self destruct,” the note reads.

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Class action suit over MacBook logic boards dismissed by California judge

Posted by:
Date: Friday, January 9th, 2015, 11:57
Category: Hardware, Legal, MacBook Pro, News

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If you were hoping for legal action to set things right after your MacBook’s logic board went belly up, you’re not going to feel great about this.

Per MacRumors and Reuters, U.S. District Judge William Alsup this week dismissed a lawsuit filed against Apple over allegedly defective Apple notebooks. Filed on behalf of Uriel Marcus and Benedict Verceles with class action status, the suit accused Apple of deliberately selling notebooks with logic boards the company knew were faulty.

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iFixit programmer drills 60 small holes in MacBook Pro to help resolve overheating issues

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Date: Tuesday, December 30th, 2014, 11:35
Category: Hack, Hardware, MacBook Pro, News

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This is somewhat psychotic.

And it just might work.

Per 9to5Mac, a programmer over at iFixit was able to resolve an overheating problem with a MacBook Pro notebook by drilling a ring of holes under each of its fans.

With a 1/16” bit, the group drilled holes in the bottom case, under the fans (they figured out where the blades of the fan were exposed based on the dust pattern stuck to the inside of the bottom case). The speed holes worked: The boot chime rang. The screen glowed. The fans blew.

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Mock-up video surfaces of possible, larger next-gen iPad

Posted by:
Date: Tuesday, December 2nd, 2014, 10:57
Category: iPad, News

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They have a mock up video of the possible larger, next-gen iPad.

Per MacRumors and Nowhereelse.fr, YouTube user Canoopsy has created a video showing how an iPad Air Plus with those dimensions would measure up to Apple’s other devices including the company’s current iPads, iPhones and 13-inch MacBook Pro.

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Some users continue to report Wi-Fi-related issues after OS X 10.10.1 update

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Date: Tuesday, November 18th, 2014, 11:33
Category: News, Software, Yosemite

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From my own end, the OS X 10.10.1 Yosemite update worked and I haven’t had any issues to kvetch about.

This doesn’t seem to be the same case for everyone.

Per 9to5Mac, Computerworld and complaints registered on the Apple Support Communities, yesterday’s dot-release of OS X 10.10.1 has seemingly failed to address the Wi-Fi problems some users have been experiencing since upgrading to Yosemite, according to continuing posts on the Apple Support Communities.

Despite the first bullet-point in the release notes for 10.10.1 reading ‘Improves WiFi reliability,’ many of those who had reported connection failures, dropped connections and slow speeds said that nothing had changed since upgrading to 10.10.1 …

ComputerWorld quoted a number of illustrative complaints from a support thread containing more than 1,100 posts including the following:

10.10.1 didn’t fix my Wi-Fi issues, still randomly dropping every few minutes or so [...]

We’ve got business-grade routers and [access points] at my school, and we’ve got numerous people unable to connect for longer than a minute before and after [updating] to 10.10.1 [...]

10.10.01 does NOT fix the Wi-Fi issues. I had to go thru the same extreme routines I have had to go thru the past 2 months to be able to connect to the Internet.

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Apple releases OS X 10.10.1 Yosemite update

Posted by:
Date: Monday, November 17th, 2014, 19:13
Category: News, Software, Yosemite

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‘Tis a day for updates.

Per 9to5Mac, Apple has released OS X Yosemite 10.10.1 with bug fixes and performance improvements for Macs running the latest version of the desktop operating system.

The update offers the following fixes and changes:
- Improves Wi-Fi reliability.

- Improves reliability when connecting to a Microsoft Exchange server.

- Resolves an issue that may prevent Mail from sending messages through certain email service providers.

- Addresses an issue prevents connecting to remote computers using Back to My Mac.

- Resolves an issue where sharing services, Notification Center widgets and Actions may not be available.

- Addresses an issue that could cause Notiication Center settings to not be retained after a restart.

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Users levy class action law suit against Apple for mid-2011 MacBook Pro GPU failures

Posted by:
Date: Tuesday, October 28th, 2014, 16:26
Category: Hardware, Legal, MacBook Pro, News

If the GPU on your mid-2011 MacBook Pro failed and you wound up picking up the cost of replacing it, there may be some legal recourse that could help you out.

Per AppleInsider, a long-running issue with owners of Apple’s 2011 series of MacBook Pros has resulted in a class-action lawsuit, seeking compensation for apparent graphics card failures experienced by customers.

The firm of Whitfield, Bryson & Mason LLP announced on Tuesday that it has filed a class-action complaint in a California federal court against Apple. The lawsuit covers residents of both California and Florida who purchased 2011 MacBook Pro notebooks with AMD graphics.

The complaint was filed on behalf of plaintiffs Zachary Book, Donald Cowart, and John Manners. The lawsuit alleges that Apple failed to reimburse owners for out-of-pocket repairs that could cost anywhere from US$350 to US$600.

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iFixit completes teardown of 2014 iMac with 5K Retina display, posts findings

Posted by:
Date: Monday, October 20th, 2014, 10:48
Category: Hardware, iMac, News, Uncategorized

The cool cats at iFixit performed a full teardown of the 2014 iMac and found some nifty stuff.

Per The Unofficial Apple Weblog, the firm, which gave the 2014 iMac a Repairability Score of 5 out of 10, discovered that a fair number of the components were similar to the 2013 iMac. The SSD is the same drive that ships with Apple’s late 2013 13-inch MacBook Pro, while the AirPort/Bluetooth card, logic board and other components are described as being “nearly exactly the same” to last year’s 27-inch iMac.

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Apple has yet to respond to 18,000+ signature regarding 2011 MacBook Pro GPU issues

Posted by:
Date: Friday, October 17th, 2014, 11:10
Category: Hardware, MacBook Pro, News

If you have a 2011 MacBook Pro that’s been suffering from GPU failures and glitches, odds are Apple won’t be doing anything about it in the near future, in spite of an impressive petition campaign to see the issue addressed.

Per 9to5Mac, an online petition calling for Apple to fix or replace affected machines has reached more than 18,000 signatures.

The petition reads as follows:

To:
Timothy D. Cook, Apple Inc
Craig Federighi (Apple Inc) (Apple Inc), Apple Inc

Replace or Fix All 2011 Macbook Pro with Graphics Failure

The petition notes the premium spent to buy Apple laptops, and says that Apple’s only response to date has been to ask owners to pay for an extremely expensive logic board replacement …

Owners of machines suffering from the problem have also been tweeting with the hashtag #MBP2011, and there are a number of websites devoted to the issue. Owners are reporting Apple repair costs of between US$300 and US$700, with diagnoses often pointing to failure of either the soldering or thermal paste on the AMD Radeon HD 6750M.

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