Apple, Dell, HP Notebook Owners Consolidating Class-Action Suit Against Nvidia

Posted by:
Date: Tuesday, May 12th, 2009, 07:11
Category: Legal

nvidialogo.jpg
Respective owners of Apple, Dell and Hewlett-Packard notebooks have combined their lawsuits against graphics chip maker Nvidia in an attempt to create a stronger class action suit to force the company to replace flawed processors.
If successful, the case could involve millions of notebooks in question.
According to Macworld UK, the five plaintiffs, including a Louisiana resident who purchased an Apple MacBook Pro a year ago, filed an amended complaint last week in a San Francisco federal court which accused Nvidia of violating consumer-protection laws.
Nvidia had admitted to the problem in July of 2008 when the company stated that some older chipsets that had shipped in “significant quantities” of notebooks were flawed. In a subsequent filing with the U.S. Securities and Exchange Commission (SEC), the company argued that its chip suppliers, the laptop makers and even consumers were to blame.
Nvidia later told the SEC that it would take a US$196 million charge to pay for replacing the graphics processors.
Apple, Dell and Hewlett-Packard in turn told their users that some of the notebooks contained faulty Nvidia chipsets. Apple later stated that the company had been misled, citing that “Nvidia assured Apple that Mac computers with these graphics processors were not affected,” Apple said in a support document posted last October.
“However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers … may be affected.”
Click the jump for the full story…

TechRestore Announces MacBook Pro Glass Repair Service for US$349

Posted by:
Date: Wednesday, April 22nd, 2009, 08:50
Category: MacBook Pro

el17.jpg
Service outfitter TechRestore announced Tuesday a new glass replacement program for Apple’s Unibody MacBook Pro. For those owners who have broken their glass, but not the LCD display itself, the company can replace the glass for US$349.
The repair includes the company’s usual 24-hour turnaround time frame as well as a 1-year warranty on the repair. Full details are available at TechRestore’s web site.
TechRestore is a PowerPage sponsor.

Apple Releases 17″ Unibody MacBook Pro Graphics Firmware 1.0 Update

Posted by:
Date: Thursday, March 26th, 2009, 08:17
Category: MacBook Pro, Software

el17.jpg
Late Wednesday, Apple released its Graphics Firmware 1.0 update for its 17″ unibody MacBook Pro notebook. The update, a 770 kilobyte download, addresses the appearance of vertical lines or distorted graphics on the notebook display.
Like other patches, the update can also be located and downloaded via Mac OS X’s built-in Software Update feature.
If you’ve tried the firmware update and have any comments to offer, let us know in the comments or forums.

(more…)

Users Report Additional Graphics Issues with 17″ Unibody MacBook Pro

Posted by:
Date: Friday, March 6th, 2009, 09:53
Category: MacBook Pro

el17.jpg
As nifty as the new 17″ unibody MacBook Pro happens to be, a combined Apple/NVIDIA firmware update may be necessary. According to Engadget, a number of users on the Apple Discussions board have cited serious issues with the GeForce 9600M graphics card installed in the notebook. A GeForce 9400M card is also found in the notebook as well, but complaints cite that the random green lines and nasty artifacts appear only when the more potent card is kicked into action.
Most folks have stated that a reboot solves the problem momentarily, but eventually the issue returns to haunt them.
Stay tuned for additional details as they become available and please let us know if you’ve seen this problem on your end in the comments or forums.

(more…)

Problems, Solutions Reported with 17″ Unibody MacBook Pro

Posted by:
Date: Wednesday, March 4th, 2009, 11:46
Category: MacBook Pro

el17.jpg
Apple’s 17″ unibody MacBook Pro notebook has been out for about a week or so and if you have one, it may just qualify as the Coolest Thing Ever. Still, according to MacFixIt, a number of users have reported experiencing problems with their new notebooks. Though the problems aren’t widespread, here’s what you should know and be aware of should you encounter these issues:
GPU Issues:
Apple’s recent history has drawn attention to a batch of GeForce graphics processors that caused their notebook displays to randomly shut off. While the current laptops do not appear to suffer this problem, several users have reported what appears to be GPU overheating, as well as some instances of persistent graphical artifacts. These artifacts appear as either green or pink patches, grids, or lines on the display which primarily happens when users run graphically intensive applications such as games. Other users have found similar artifacts when running high-definition video.
The issues was described by poster “dallen33″ on the Apple Discussions board:

“Just got my new 17″ MBP unibody. I was watching an episode of 24 in 720p and green lines started appearing over the video. I felt the notebook and it was incredibly hot.”

(more…)

Apple Gives MacBook Pro Small Speed Bump

Posted by:
Date: Tuesday, March 3rd, 2009, 10:57
Category: MacBook Pro

el17.jpg
Following up on Apple’s associated product releases today with revisions to the Mac mini, iMac and Mac Pro, Apple also adjusted the specifications of its 15″ MacBook Pro. According to Macworld, Apple is currently offering its top-of-the-line standard configuration of the 15″ MacBook Pro with a 2.66 GHz Intel Core 2 Duo processor at US$2,499. This serves as a slight boost from the previous 2.53GHz speed. For those who crave the most power possible in a 15-inch MacBook, there’s a US$300 build-to-order option that will top out the system at 2.93 GHz, up from the previous top speed of 2.8 GHz.
Stay tuned for additional details as they become available and, as always, let us know what you think in the comments or forums.

(more…)

Best Buy Offering 8GB iPhone 3G to Some Reward Zone Members for US$99

Posted by:
Date: Tuesday, February 24th, 2009, 08:37
Category: iPhone

3giphone.jpg
In the several years I’ve shopped at Best Buy, I’ve never signed up for their Reward Zone program. And maybe it’s time I did.
According to Macworld, Best Buy is apparently selling both the 8GB and 16GB iPhone 3G for US$100 off their respective retail prices. And unlike similar past deals from AT&T, these are brand new handsets, not refurbished units.
The catch: The deal is only applicable to Best Buy Premier Silver Reward Zone members, the “silver” status arriving if you’ve spent US$2,500 at Best Buy during a calendar year.
The other proviso: Customers need to have been a Reward Zone member by February 21st, so it’s too late to swing out, snag a MacBook Pro, sign up for the Reward Zone program and save that much more off an iPhone 3G. The price is also only good through February 28th, requires an in-store purchase and for the user to sign a two-year contract with AT&T.
Stay tuned for additional details as they become available and if you’ve seen this offer at your local Best Buy, let us know in the comments or forums.

(more…)

How To: Get Around Unibody MacBook Pro Freezes During Screenshots

Posted by:
Date: Monday, February 23rd, 2009, 08:30
Category: How-To

el17.jpg
As exciting and cool as your new unibody MacBook Pro may happen to be, there may be some bugs to sort out.
According to MacFixIt, a number of users have posted to the Apple Discussions board complaining that the screenshot function on their late-2008/unibody MacBook Pro notebooks cause the system to freeze for a few minutes.
Apple Discussions poster ikarus79m described the situation as follows:

“I have noticed a super weird bug with my new MacBook Pro. At least while running the integrated graphics chipset (not yet tried in power mode.) When I snap a screenshot using Shift+Command+3 (or 4) my computer takes the screen grab, however, then freezes for a minute or two. After that it comes back to life.”

There are several potential causes for this problem, the first being a driver issue, where the screenshot utility is more prone to problematic behavior when running with the drivers for the newer computers. This may be supported by some users having the problem only when running on the GeForce 9400M GPU.
Potential fixes are as follows:

Repair permissions: This problem seems to be influenced by some permissions problems for core system files. Fixing permissions using Disk Utility seems to help the problem. Alternative to Disk Utility, users might wish to do a more in-depth system cleaning using a third-party utility such as AppleJack or OnyX. These utilities can fix multiple problems beyond just permissions, since they can clear many caches, run built-in maintenance scripts, and run a variety of other tasks to keep the computer running optimally.
Reset the SMC and PRAM: While it’s unlikely that hardware settings in the SMC and PRAM would directly affect the screen shot utility, some users have seen improvement after resetting them. It is possible that some faulty setting could interfere with driver function. To reset the PRAM, hold the options-command-P-R keys down all at once after restarting, allowing the computer to reset s couple of times before releasing the keys and allowing the computer to boot normally. This Apple Knowledgebase article (http://support.apple.com/kb/HT1411) contains the steps for resetting the SMC on various MacBook models.
Workaround: Because this problem is with the internal screen capture utility, users can bypass it by using a third-party screenshot utility.

If you’ve seen this issue on your end, let us know in the comments or forums.

(more…)

iFixIt Posts Full 17″ Unibody MacBook Pro Disassembly/Report

Posted by:
Date: Wednesday, February 18th, 2009, 08:16
Category: MacBook Pro

el17.jpg
Tech guru and Mac-centered repair outfit iFixIt has fully disassembled Apple’s new 17″ MacBook Pro notebook, as mentioned over on the Apple Core.
The new notebook features a battery that is not accessible without removing the notebook’s entire bottom panel. Apple has apparently secured the 12820mAh battery with three tri-wing screws to discourage removal, although the battery can be swapped using the correct tools and weighs approximately 1.25 pounds, which is 20% of the computer’s total mass. Aftermarket battery manufacturers are likely to offer a replacement soon.
Apple has also shifted the notebook’s Bluetooth board from its previous location and the component now resides behind the optical drive.
Other changes included the unit’s Sunon fan being physically larger than the 15″ unibody MacBook Pro fan and featuring “MagLev” technology which incorporates magnetic bearings to suspend the fan shaft without any contact between parts. This change is claimed to offer improved rotational stability, reduced vibration and increased resistance to high temperatures.
The new 17″ MacBook Pro still displays an internal layout similar to the 15″ MacBook Pro. Finally, Apple has also decided not to include a Mini DisplayPort Adapter, in its latest model.
Head on over to the link for the full tear-down and if you’ve gotten your hands on the new notebook, please let us know what you make of it in the comments or forums.

(more…)

Unibody 17″ MacBook Pro Notebooks Now Shipping

Posted by:
Date: Monday, February 16th, 2009, 09:01
Category: News

el17.jpg
A slew of readers have informed AppleInsider that their order updates for Apple’s unibody 17″ MacBook Pro notebook have been updated to “shipping” as of Friday.
The notebook, which was launched in January at Macworld, showed signs of delay when some customers were told their orders would likely slip into March despite promises it would ship in late January. Early this month, the company let many of these buyers know that their orders wouldn’t ship for about two weeks due to problems “wrapping up” production.
The reason for the delay is currently unknown.
If you’ve heard naything from your end or received an order update, let us know in the comments or forums.

(more…)