Assorted mid-2013 MacBook Air owners cite “blackout bug”, point out screen flicker issue

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Date: Tuesday, July 30th, 2013, 08:46
Category: Hardware, MacBook Air, News

This is what they created firmware updates for…

Per CNET, Apple’s mid-2013 MacBook Air appears to be suffering from a bug that results in intermittent loss of video output. When using an affected system, the screen may randomly blink to black for a brief second, or go to sleep and require a button be pressed for the system to wake again.

There is no indication on how widespread this bug is, but a number of affected users have noted the problem in a lengthy and growing Apple support discussion thread.

When the screen flashes intermittently, the system does not appear to shut down or sleep, since audio and other activity may continue; however, this does not occur at the times where the systems do go to sleep. This bug appears to affect both the 11-inch and 13-inch models, though the problem seems to happen more with the 13-inch MacBook Air. Additionally, it appears to happen more when on battery power than when plugged into its AC adapter; however, some have reported it happening on AC power as well.

The random nature of the problem suggests it is likely not software-based, so it may revolve around a physical sensor such as a magnetic switch in the lid or chassis, that could be contributing to the problem. Recently, the following YouTube video of the issue surfaced, showing an extreme condition of the bug, and its apparent tie to physical movement of the systems:



If you are experiencing this problem with your MacBook Air, then you can try some hardware resets to see if they can help the situation. The first is to perform a PRAM reset, by rebooting the system and immediately holding the Option-Command-P-R keys all at once. Continue to hold them until the system automatically resets and sounds the boot chimes again, and then release the keys to allow the system to boot normally.
The next reset you can do is for the system management controller (SMC), which governs how power and sensors are handled in the system. To reset this controller on the MacBook Air, first shut down the system and plug it into the AC adapter. Then press and hold the Shift-Control-Option keys on the left-hand side of the keyboard, followed by depressing the power button. Release all keys at the same time, and then press the power button to start the computer again.

If these reset routines do not fix the issue, then the next step would be to contact Apple and have the system replaced or serviced, especially since at this time the systems should still be under warranty. Since this issue came to light, Apple has swapped out a number of these for affected customers, likely with the intent of investigating the problem.

Depending on what Apple’s engineers find, we may see a firmware or software update to address the problem in the near future. Apple recently issued a software update for the Mid 2013 MacBook Air; however, this was to address a flickering display problem specific with use of Adobe software, and does not appear to address the issue at hand. Meanwhile, even though the issue may still happen, consider using the systems with the AC adapter attached, to at least reduce its prevalence.

This issue follows a similar, though unrelated, bug seen in the Mid-2010 MacBook Pro, where a faulty series of graphics cards has plagued those systems with regular crashes and black screens. In that case, Apple addressed the issue with a software update, though subsequent OS updates and upgrades have brought the issue back or exacerbated it for some systems.

Stay tuned for additional details as they become available and if you’ve seen this issue on your end with a mid-2013 MacBook Air, please let us know in the comments.

Rumor: Haswell-powered Retina Display MacBook Pro could be delayed until October

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Date: Friday, July 26th, 2013, 06:56
Category: Hardware, MacBook Pro, Rumor

That new Retina Display MacBook Pro with the Hasell processor you’re craving could be arriving a bit later than you’d like.

Per the China Times and Macotakara, the new MacBook Pros equipped with Retina displays won’t ship until October, well after the June debut of Haswell-powered MacBook Airs.

That rumored date is later than well-connected analyst Ming-Chi Kuo of KGI Securities expects the new MacBook Pros to be introduced. He said in a published note that he expects MacBook Pros with Haswell to debut in mid-September.

Apple is said to have experienced continued yield problems with the high-resolution Retina display in its notebooks. That’s led to apparent internal delays, despite the fact that benchmarks for both the 13-inch and 15-inch models have appeared online.

Prices for high-resolution LCD panels, as well as solid-state drives, have dropped in recent months. But the price of DRAM is also rising, which is why sources believe the new MacBook Pros will be sold at the same price point as the current models.

The new 13-inch MacBook Pro, in particular, is said to be even thinner than the current Retina display model. Kuo also expects the portable Macs to include 1080p “full HD” FaceTime cameras.

Stay tuned for additional details as they become available.

Rumor: Apple considering switch to IGZO displays to boost next-gen MacBook Pro battery life

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Date: Wednesday, July 10th, 2013, 15:54
Category: Hardware, MacBook Pro, Rumor

The next-gen MacBook notebooks could possess even longer lasting batteries.

Per Korea IT News, Apple is once again rumored to be considering indium gallium zinc oxide (IGZO) LCDs, this time for inclusion in not only upcoming versions of its iPad, but also in its forthcoming MacBook Pros. A recent report has the Cupertino company talking with Sharp and LG Display in preparation for wider manufacture.

The new MacBooks would reportedly be scheduled for release some time early in 2014, though the report gives no word on when IGZO-packing iPads would be set for release. The latest speculation surrounding the iPad does make mention of reduced backlighting and improved battery life, both of which could be outgrowths of IGZO technology.

An oxide semiconductor, IGZO is about 10 times faster in electron mobility than an amorphous silicon semiconductor. This allows the technology to consume far less power in operation. IGZO also requires smaller wiring, which also contributes to its lower power consumption.

The panels are significantly more expensive than traditional LCDs, though, so that could represent an obstacle for Apple in bringing them to market in the MacBook Pro line. Some estimates have Apple paying 1.5 to two times as much for the same panel sizes seen in current models.

A switch to IGZO could be in keeping with Apple’s already established goals for this generation of MacBooks. When introducing the 2013 MacBook Air, Apple made sure to note that the inclusion of Intel’s new Haswell processors had boosted overall battery life to 12 hours for the 13-inch model. The inclusion of less power-intensive displays could push the next generation of MacBook Pros to even greater heights.

Apple has long been rumored to have been looking at IGZO technology for future devices. Previous rumors have focused on the iPhone or iPad.

Stay tuned for additional details as they become available.

Geekbench entry hints at next-gen 15-inch, Haswell-based MacBook Pro

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Date: Tuesday, July 9th, 2013, 07:14
Category: MacBook Pro, News

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This could point to something cool down the road.

Per MacRumors, a new entry that surfaced last month in the results database for popular benchmarking tool Geekbench 2 appeared to reveal Apple’s next-generation 13-inch MacBook Pro. Many observers had expected the update to come at Apple’s Worldwide Developers Conference last month, but Apple has yet to release the new machines.

The post appears to reveal Apple’s next-generation 15-inch MacBook Pro, carrying a code name of “AAPLJ45,1″. As with the 13-inch model, it is not clear whether this machine is a Retina or non-Retina model, although Apple has been rumored to be leaving the non-Retina models without any further updates as it seeks to phase out the line in favor of an all-Retina lineup.

The benchmarked 15-inch MacBook Pro, which carries one of Intel’s new Haswell processors and 16 GB of RAM, received a Geekbench score of 12497, roughly in line with the current generation of the machine. But as was seen with the MacBook Air released last month, Haswell’s biggest benefit comes in efficiency, with Apple being able to boost the battery life on those machines to up to 12 hours.

The chip included in the benchmarked machine is a Core i7-4950HQ running at 2.4 GHz and offering Intel’s new high-end Iris Pro 5200 integrated graphics. Intel’s promotional materials for Iris previously showed graphics performance gains of 2-2.5x for this i7-4950Q with Iris 5200 compared to the i7-3840QM with HD Graphics 4000 found in the current stock high-end Retina MacBook Pro.

Apple’s 15-inch MacBook Pro has, however, historically also included a dedicated graphics chip for improved performance, although it is unclear exactly what Apple’s plans are in this regard for future generations. With Intel’s integrated graphics seeing significant increases in performance, it is possible that Apple could, at least on some models, forego a dedicated graphics chip in order to push battery life even higher.

As with the 13-inch model benchmarked earlier, this 15-inch model is running a custom build of OS X Mavericks, in this case 13A2052. The machine is also running a Boot ROM dated June 24.

Apple’s 15-inch MacBook Pro currently offers 7 hours of battery life, and while Apple may not be able to duplicate the 80% increase in battery life seen with the MacBook Air’s switch to Haswell due to other power-hungry components such as the MacBook Pro’s Retina display, the company may still be able to offer substantial battery life improvements in its new machines.

Stay tuned for additional details as they become available.

Apple working on 802.11ac bug fix for mid-2013 MacBook Air users, sends out limited invitation to test update

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Date: Monday, July 1st, 2013, 06:16
Category: MacBook Air, News, Software, wireless

If you’re having trouble with the Wi-Fi on your new mid-2013 MacBook Air, a fix may be on the way.

Per AppleInsider, in a likely response to reports of 802.11ac Wi-Fi issues with its latest MacBook Air refresh, Apple late Friday began sending out invitations to select users, offering inclusion in the AppleSeed Program to test an upcoming Wi-Fi centric software update for the notebook.

Sources who received the email said that Apple will provide selected customers with a pre-release version of the “MacBook Air WiFi Update 1.0″ to install and use on their new machines, asking that they give feedback on any bugs found during the testing process.

While not explicitly stated in the AppleSeed invite, it is thought that the update relates to recent Wi-Fi connectivity issues some customers have experienced with Apple’s implementation of the fairly new 802.11ac wireless standard.

The recently-released 11- and 13-inch MacBook Airs are the first Macs to implement the fast wireless protocol which, when combined with the new AirPort Extreme or AirPort Time Capsule, can reach theoretical speeds of up to 1300Mbps.

Although the technology has promise, a growing number of owners have complained of throughput limitations related to 11ac, with some reports speculating the wireless stack in OS X is at least partially to blame.

A thread on Apple’s Support Communities webpage appears to confirm the AppleSeed invitations, but offers little information on the software. Those who have already agreed to Apple’s terms said the company has yet to activate the invitation codes or send out the software.

In December 2012, Apple released a similar Wi-Fi compatibility update for Mac two months following the debut of the MacBook Pro with Retina display. At the time, owners of the then-new machine complained of problems recognizing 802.11n networks in the 5GHz band.

If you’ve received the notice or have experienced any Wi-Fi issues with a mid-2013 MacBook Air, please let us know in the comments.

Mid-2013 MacBook Air wake from sleep delay fix posted, simple Terminal command all that’s needed

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Date: Wednesday, June 26th, 2013, 09:33
Category: MacBook Air, News, Software

The new MacBook Air is nifty.

But there are still some bugs to sort out.

And in the case of the notebook being slow to wake up from sleep, PowerPage head honcho Jason O’Grady has noted a cool Terminal command that can resolve the slow wake issue, which first manifested itself when the MacBook Pro with Retina Display was released in June 2012.

The fix was reported in by user Erv Walter and is covered, step by step, in detail over on The Apple Core.

Click the link, take a gander and with any luck, your spiffy new MacBook Air will be able to wake from sleep just as quickly as you’d like it to.

Let us know if the fix works in the comments and if you have any other cool fixes of your own, please let us know.

First look at OS X Mavericks developer preview goes live

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Date: Wednesday, June 26th, 2013, 07:05
Category: MacBook Pro, News, Software

The mighty Jim Dalrymple got his hands on a developer version of Apple’s upcoming OS X Mavericks operating system and had a few things to say about it.


maverickslogo

Over on The Loop, Dalrymple threw together a comprehensive first look at Apple’s upcoming operating system. The piece delves into the new Finder layout, new iCloud elements, updated Calendar, Maps and Notifications elements and how the developer preview behaved on a 13-inch MacBook Pro for his day to day work.

It’s a good read, take a gander and the Beard does not fail!

Best Buy recalls select third party MacBook Pro batteries after reports of fires

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Date: Thursday, June 20th, 2013, 07:37
Category: battery, Hardware, MacBook Pro, News

best-buy-logo

The MacBook Pro battery fire issue has reared its ugly head yet again…

Per Macworld, Best Buy has recalled about 5100 replacement batteries for Apple’s MacBook Pro laptops, after 13 reports that the battery caught fire, a U.S. consumer safety agency said.

The ATG lithium-ion batteries can catch fire while charging, the U.S. Consumer Product Safety Commission said in a statement Wednesday.

The recall covers both black and white ATG lithium-ion replacement batteries for MacBook Pro laptops. “Model number ‘MC-MBOOK13B’ is on the label of the black battery and model number ‘MC-BOOK13W’ is on the label of the white battery,” CPSC said. The ATG logo is on both batteries.

Best Buy has received 13 reports that the battery caught fire, including one of a serious burn to a consumer’s leg, according to CPSC.

Consumers have been advised to immediately stop using the recalled battery, remove it from the computer and contact Best Buy for a replacement Apple brand battery or a US$50 Best Buy gift card as a full refund. Best Buy is contacting its customers directly, it said.

Best Buy and Apple could not be immediately reached for comment. The batteries were manufactured in China and imported by a company in Las Vegas, called BTI.

The batteries were sold through Bestbuy.com and Partstore.com, a Best Buy brand, or shipped to customers through the Geek Squad Protection fulfillment at Best Buy from September 2008 through June 2012. A Best Buy spokesman said that it may be one of other companies also selling the batteries, according to reports.

Stay tuned for additional details as they become available.

Apple offers first look at next-gen Mac Pro at WWDC

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Date: Monday, June 10th, 2013, 12:47
Category: Hardware, Mac Pro, News

The new Mac Pro is en route.

And it’s really, really, awesomely black.

Per Macworld, Apple senior vice president Phil Schiller unveiled the company’s upcoming Mac Pro during a “sneak peek” at the Worldwide Developers Conference on Monday.

The upcoming new desktop workstation features a sleek, cylindrical design that’s a stark contrast to the mammoth, roomy aluminum tower initially introduced with the PowerPC-based Power Mac G5 in 2003, and revised with the release of the Intel-based Mac Pro in 2006. Apple didn’t announce a formal ship date, stating that the new Mac Pro will ship later this year, nor did it talk about pricing or specific models. It will be designed and constructed in the United States.


nextgenmacpro

The new 9.9-inch tall Mac Pro case is about one-eighth the size of the Mac Pro tower and features a handle for carrying, and a motion sensor lights up to show the I/O ports. The new design, according to Schiller, is based around a “unified thermal core” to help keep the machine cool.

The unit will feature a Xeon E5 processor, which is based on Intel’s Haswell microarchitecture and introduced by the company last April. Configuration with 12-cores will be available, and all Mac Pros will use third-generation PCI Express architecture. Apple is also using 1866MHz ECC DDR3 RAM.

Schiller also went to great lengths to emphasize the new Mac Pro’s graphics performance. The machine will have dual AMD FirePro workstation-class GPUs, and be able to run three 4K displays at one time. Apple says the new Mac Pro’s graphics performance is 2.5 times faster than its predecessor.

The Mac Pro is designed for speed, and Apple is outfitting the machine with PCIe-based flash memory, not traditional SATA hard drives or solid-state drives. Apple touts speeds of 1.25 GBps for reads and 1.0 GBps for writes.

The computer will include the following ports:
- Audio out

- Headphone jack

- Four USB 3 ports

- Six Thunderbolt 2 ports

- Two gigabit Ethernet ports

- HDMI out

- Power

The most remarkable change with the Mac Pro is the elimination of expansion slots. The previous Mac Pro had a pair of 16-lane PCI Express 2.0 slots and a pair of 4-lane PCI Express 2.0 slots. For current owners who have filled their Mac Pro’s slots and still need to use their cards, you’ll have to invest in an external Thunderbolt expansion chassis that will house expansion cards and connect to the new Mac Pro via Thunderbolt.

During the new Mac Pro presentation, there was no visual evidence of an optical drive. With the elimination of the optical drive from the Mac mini, iMac, MacBook Air, and Retina MacBook Pro computers.

Each Thunderbolt 2 port supports up to six daisy-shained devices. With six Thunderbotl 2 ports, the Mac Pro can support up to 36 Thunderbolt peripherals.

Stay tuned for additional details as they become available.

Amazon runs out of 13-inch Retina Display MacBook Pro, rumors hint at new model to be announced at WWDC

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Date: Monday, June 3rd, 2013, 06:29
Category: MacBook Pro, News, retail

macbookpro15

When the inventories run low, there’s generally some cool stuff around the corner.

Or the retailer REALLY needs to order some more stock.

Per AppleInsider, just hours after new details surfaced suggesting that Apple could introduce a slimmed-down version of its popular 13-inch MacBook Pro with Retina display next week, one of the company’s largest resellers — Amazon.com — is sold out of the current entry-level model.

The high-profile stockout comes just a week before Apple CEO Tim Cook is set to kick off the company’s annual Worldwide Developers Conference with a keynote presentation — a stage frequently used to unveil new products and innovations. This year, the company is expected to showcase its new next-generation operating system software for the Mac and iOS devices — OS X 10.9 and iOS 7 — in addition to highlighting some new Mac notebooks powered by Intel’s new Haswell processors

Well-connected industry watch Ming-Chi Kuo of KGI Securities revealed on Sunday that Apple plans to launch a slimmed-down 13-inch MacBook Pro with Retina display at WWDC. He said the tweaked design will feature a thinner chassis, giving the professional-grade notebook a more portable form factor.

In addition, it’s said that the new 13-inch Retina MacBook Pro will sport an improved FaceTime HD camera, which could move from a current resolution of 720p to 1080p, or “full HD.” For his part in attempting to predict Apple’s future product plans through insight into the company’s operations out East, Ming-Chi Kuo sports one of the industry’s most respectable track records in recent years.

Amazon’s stockout applies to Apple’s entry-level 13-inch model, sporting a 2.5-gigahertz Intel Core i5 processor and 128 gigabytes of flash storage. Low inventory levels at authorized resellers are often one of the first signs of new hardware on the horizon, as Apple draws down its available inventory ahead of a new product launch.

While the entry-level model is sold out, Amazon still has remaining inventory of the higher end models with 256 gigabytes of flash storage, at processor speeds of 2.5 gigahertz and 2.6-gigahertz.

In addition, other resellers still have inventory of the two default configurations of Apple’s larger 15-inch MacBook Pro with Retina display, which are the 2.4-gigahertz model with 256 gigabytes of storage and 8 gigabytes of RAM, and the 2.7-gigahertz variety with 512 gigabytes of storage and 16 gigabytes of RAM. The latest rumors have not offered any indication that Apple plans to update the 15-inch Retina MacBook Pro next week, suggesting that a refresh to add Intel’s Haswell processors may come at a later date.

However, Apple is expected to bring Haswell to its MacBook Air lineup at WWDC next week, with new models sporting dual microphones for better voice recognition. AppleInsider was first to report on widespread stockouts of MacBook Air models at resellers in recent weeks leading up to WWDC.

Jim Dalrymple of The Loop corroborated rumors of new Macs at WWDC last week when he signaled that updated hardware will likely be unveiled. The company is also planning to show off new versions of iOS and OS X, but is not expected to launch any new iPhone or iPad models.

Stay tuned for up to the minute coverage come WWDC next week.