Apple Acknowledges Snow Leopard Data Loss Issue

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Date: Tuesday, October 13th, 2009, 07:35
Category: News, Software

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Since the release of Mac OS X 10.6 (Snow Leopard), a number of users have reported that their personal data has gone missing after logging into their guest accounts. According to CNET, Apple now says it’s working on finding a fix.

“We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix,” an Apple representative said in a prepared statement Monday.

The statement marks the first time Apple has said it is looking into the issue. In early September, a handful of Mac users reported the issue on Apple’s discussion boards. The problem, when it occurs, goes like this: when logging into the guest account on their Mac first and then logging into their regular account, some users are finding all their data to be missing and their accounts completely reset.

This doesn’t appear to be a widespread problem and there are currently less than 100 posts on several current discussion threads on the issue. Microsoft is currently dealing with a massive data loss at its Danger subsidiary, the company it acquired that makes the Sidekick mobile phone.

Apple’s data loss issue marks the most recent significatn bug with the Mac OS X 10.6 operating system, including the Finder hanging or crashing, incompatibility with certain apps, and the AirPort connection dropping.

If you’ve seen this issue on your end, please let us know.

Microsoft Releases Version 7.0.1 of IntelliPoint, IntelliType Drivers

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Date: Thursday, October 1st, 2009, 03:42
Category: Software

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On Saturday, Microsoft released version 6.2 of their drivers for their IntelliType keyboards and IntelliType mice. The drivers, which can be selected and downloaded here, bring the software up to speed with Mac OS X 10.6 (“Snow Leopard”) and offer full 64-bit compatibility with the operating system.

The drivers require Mac OS X 10.4 or later to install and run.

If you’ve tried the new version and have any feedback, let us know what you think and feel free to hurl your two cents in.

Microsoft Offers Windows 7 Upgrade for $30 to Students for Limited Time

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Date: Friday, September 18th, 2009, 07:11
Category: News, Software

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As much as you may want to burn Microsoft’s headquarters to the ground, they do remain competitive on some levels. According to AppleInsider, Microsoft will allow students to purchase the upcoming Windows 7 operating system for US$29.99, roughly the same price as Apple’s competing Mac OS X Snow Leopard.

Per the article, Microsoft this week launched win741.com, a Web site devoted to promoting Windows 7 to students.

“For a limited time, eligible college students can get the sweetest deal on Windows 7 – for only $29.99 USD,” the site reads. “That’s less than most of your textbooks! Hurry — offer ends January 3, 2010 and 12 a.m. CST.”

The offer applies to the Home Premium and Professional versions of Windows 7. Students will be allowed to purchase one copy of either from Microsoft’s online store. Similar offers are available in the U.K, Australia, Canada, France, Germany, Korea and Mexico.

Rather than mailing a disc, the software will be made available for students to download in either 32- or 64-bit versions. The Web site’s FAQ recommends that those looking to do a clean install of the operating system buy a Windows 7 backup DVD.

For all non-students, Windows 7 is less expensive than Vista, but still much higher than Snow Leopard. A retail copy of the Home Premium upgrade will retail for US$120 and the standalone version is US$200. The Professional edition will cost US$200 for an upgrade, or US$300 for the full price. The Windows 7 Ultimate version is US$220 for the upgrade and US$320 for the full copy. Upgrades require Windows XP or Windows Vista to be installed on the machine.

The Windows 7 launch date is set for October 22nd.

Look at it this way: It’s not Vista, it’s gotten good feedback and it’ll happily run under Boot Camp, so there may be a bargain to be had here.

Boot Camp Sound Bug Found for 13″ and 15″ Unibody MacBook Pro Notebooks

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Date: Tuesday, September 8th, 2009, 04:11
Category: MacBook Pro, Software

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A number of owners of Apple’s latest 13″ and 15″ unibody MacBook Pro notebooks have reported speaker failures when running Windows via Boot Camp according to an article on MacNN. The problems have affected many gamers who use Mac OS X for daily computing, then switch to Windows to play games. The problem appears to have begun with Boot Camp v2.1, which was launched in June. The recent Boot Camp 3.0 release, designed for Snow Leopard, does not seem to have helped resolve the issue.

Per testimonies on the Apple Discussion Forums, the latest 13″ and 15″ MacBook Pros exhibit the issue with Windows XP, Server 2008 x64, Vista x32 and x64, and Windows 7 RC x32 and x64. Users have complained of very low sound volumes from the built-in speakers, even at full volume, along with a red light emanating from the speaker jack. Several systems are also unable to recognize microphone input. Although the specific source of the problems remains unknown, user reports suggest the Cirrus Logic CS4206A sound driver could be the culprit.

Forum posters (starting on page 10 of the forum) have posted workarounds that outline a user-hacked replacement for the Cirrus drivers which requires command-line work in Windows to resolve the issue. Frustrations have run high in the forums and the 270+ posts have not yet received any comments or help from Apple representatives in the three months the issue has been commented on.

Failure to address the issue in Snow Leopard’s Boot Camp 3.0 revision has also caused negative sentiment from posters, some of whom describe themselves as first-time Mac buyers who bought the new notebooks expressly because of Boot Camp support for their Windows games.

If you’ve seen this bug on your end or discovered your own fix or workaround, please let us know.

Report Finds Running Windows 7 on MacBook Pro Drains Battery Life Quickly

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Date: Thursday, August 6th, 2009, 04:55
Category: MacBook, News

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Users hoping that the arrival of Windows 7 will lessen the power drain on Apple’s MacBook Pro notebook may have some hard news to face up to, as CNET’s Eric Lai discovered for a recent article he wrote. Running Windows 7 in Boot Camp caused one CNET reviewer’s battery life to fall by more than two-thirds.

In addition to this, virtualization software such as VMware Fusion suffer from the same complaints. Some blame Apple’s Boot Camp drivers (the last ones were released in April 2008) while others blame Windows’ bloated codebase. With Apple and Microsoft both trying to avoid responsibility for improving the experience, Windows 7′s reported improvements in power management will be moot for MacBook Pro users for a while.

If you’ve tested the Windows 7 beta on your MacBook and have any feedback to offer, let us know in the comments.

Microsoft Releases Office 2008 12.2.0, Open XML Converter 1.1 Updates

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Date: Tuesday, July 21st, 2009, 05:47
Category: Software

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On Monday, Microsoft released updates for its Microsoft Office 2008 suite as well as its Open XML Converter applications.

The Office 2008 update (which functions as a second service pack), is a 297 megabyte download that offers the following fixes and changes with a full description of the changes available here:

  • Stability is improved: This update fixes an issue that causes Office 2008 applications to exit unexpectedly when you open or use the applications.
  • Setup Assistant displays a message when an invalid product key is used: This update fixes an issue that causes Setup Assistant to loop when the user enters an invalid product key. The Setup Assistant now displays a message and asks the user to enter a valid product key.
  • Spell checking is improved when International System Preferences is set to Austrian or German input methods: This update fixes an issue in which the spell checking feature is disabled intermittently for Austrian and German languages.
  • Text box and the custom tab stops on a ruler align on a PowerPoint slide: This update fixes an issue that causes the text box and the tab stops on the ruler not to line up appropriately.
  • New controls for changing the alignment of text on chart elements: This update includes new controls for setting the vertical position, orientation, and custom angle of text in chart elements. It also includes controls for data label positions.
  • Improvements for Microsoft Word 2008 for Mac: Stability is improved when you use Mail Merge with pictures.
    This update fixes an issue that causes Word to crash when you use the Mail Merge Manager to insert a record with pictures from an external data source into your main document.
  • Notebook Layout View recovers audio notes after Word closes unexpectedly: This update fixes an issue that causes users to lose their audio notes when Word closes unexpectedly. When you restart Word, the AutoRecover file does not include the audio notes. This issue is fixed now.
  • Performance is improved: This update fixes performance issues that occur in the following scenarios:
    When you use the Outline View.
    When you use Japanese characters and the Formatting Palette Styles functionality.
  • Section indicator is included in the Word status bar: This update reintroduces the Section indicator to the status bar. The Section indicator provides the section number that you are currently viewing in your document.
  • Reliability is improved with display redraw issues: This update fixes various display redraw issues that might occur when you scroll through a document that contain bullets and numbering.
  • Compatibility with Word 2007 is improved: This update fixes an issue that causes a Word 2007 document that has table borders not to be displayed correctly when the document is viewed in Word 2008 for Mac.
  • Reliability is improved when you copy a numbered list: This update fixes an issue that causes a numbered list to lose its formatting when it is copied into another document.
  • Improved editing when you use Korean characters: This update fixes an issue that causes Korean characters in a document to display incorrectly when you press the arrow keys.
  • Compatibility is improved with SpellCatcher X: This update fixes an issue that improves compatibility with SpellCatcher X.

Microsoft Office 2008 12.2.0 requires Mac OS X 10.4.5 or later to install and run.

Per the Open XML Converter 1.1 update, Microsoft released the 44.7 megabyte updater file for download. The new version of the utility (which lets you convert Open XML files that were created in Microsoft Office 2008 for Mac or 2007 Microsoft Office for Windows so that you can open, edit, and save them in earlier versions of Office for Mac) boasts currently unspecified fixes and changes.

The application requires Mac OS X 10.4 or later to and Microsoft Office X 10.1.9 or Microsoft Office 2004 11.4.0 or later to install and run.

Both updates can be located and installed with the Microsoft AutoUpdater application.

Apple Legal Department Asks Microsoft to Stop Airing “Laptop Hunter” Ads

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Date: Thursday, July 16th, 2009, 04:24
Category: retail

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In what may be considered a triumph depending on which side you’re on, Apple has apparently responded to Microsoft’s “Laptop Hunter” series of television commercials. Per Ars Technica, Microsoft Chief Operating Officer Kevin Turner was quoted as stating at the company’s Worldwide Partner Conference on Wednesday that “two weeks ago we got a call from the Apple legal department saying [...] ‘Hey, you need to stop running those ads, we lowered our prices.’” Turner further went on to note that “they took like $100 off or something,” before stating to applause that it “was the greatest single phone call in the history that I’ve ever taken in business.”

Turner also confirmed that Microsoft is indeed “just going to keep running them and running them and running them.”

I’m not sure if this is effective marketing or not, as no one has actually mentioned enjoying these commercials to any extent of the imagination…

Let us know what you think over in the comments.

Microsoft Announces Windows 7 Pricing, Upgrades, Release Date

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Date: Friday, June 26th, 2009, 04:00
Category: News

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Microsoft let the Windows 7 details fly on Thursday with news of lower Windows 7 upgrade prices as well as a concession that lets owners of the now 8-year-old Windows XP move up to the new operating system at a lower price.

According to AppleInsider, Microsoft detailed the pricing for the three editions of Windows 7 that customers would be likely to find in stores.

In a bid to placate those upset by elevated Vista pricing, some versions of Windows 7 will be less expensive than Vista has been in the past. At retail, a Home Premium upgrade will cost US$120 (US$40 less than it did when Vista was new) while its stand-alone version has dropped a similar amount to US$200. Buying a copy of Professional will retail for US$200 (upgrade) or US$300 (full) as it has in the past, but Windows 7 Ultimate will cost US$220 to upgrade versus the US$260 for Vista Ultimate in 2007. A full copy of the new Ultimate release costs US$320 versus US$400 two years ago.

Customers eager enough to pre-order the new OS before it ships on October 22nd will pay even less. Starting Friday, advance orders for Windows 7 Home Premium and Professional upgrades will retail for US$50 and US$100 each in the United States and should last until July 11th or until stock runs dry. Many PC vendors, including HP, will also offer upgrades to Windows 7 for free or for a small cost on any PC sold from Friday until Windows 7 comes preloaded on the new computers.

Microsoft also announced that those using the now two generations old Windows XP OS can upgrade their OS rather than pay full retail pricing. However, due to the change in architectures between Windows XP and 7, buyers will have to perform a clean install rather than the in-place upgrade Vista owners can use.

Current builds of Windows 7 function well under Apple’s Boot Camp technology and are expected to be supported by virtualization programs such as Parallels Desktop and VMware.

Mac OS X 10.6 (Snow Leopard) to Retail for $29 Upgrade Price

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Date: Thursday, June 11th, 2009, 09:26
Category: News

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Recently, Apple announced a final ship date and upgrade price its upcoming Mac OS X 10.6 (Snow Leopard) operating system. The new OS will hit this September as an upgrade for Mac OS X 10.5 (Leopard) users and be available for US$29.
According to The Unofficial Apple Weblog, Snow Leopard features include built-in Microsoft Exchange 2007 support along with a slicker install process, faster applications, and 64-bit versions of standard applications that boost overall performance. Apple brags that “[u]sers will notice a more responsive Finder; Mail that loads messages 85 percent faster and conducts searches up to 90 percent faster; Time Machine with up to 50 percent faster initial backup; a Dock with Expose integration; a 64-bit version of Safari 4 that boosts the performance of the Nitro JavaScript engine by up to 50 percent and is resistant to crashes caused by plug-ins.”
In addition to the US$29 single user upgrade, a family pack upgrade will cost US$49. Mac OS X 10.4 (Tiger) users will pay US$169 for a 10.6/iLife box set or US$229 for a family pack.
All users who purchased or will purchase a new qualifying Mac between June8th and December 26th will receive a free upgrade package and pay US$9.95 for shipping and handling. You must request your up-to-date upgrade within 90 days of your original purchase.
Snow Leopard requires a minimum of 1GB RAM and runs on Intel-based Macintoshes. Full system requirements are hosted at Apple’s tech specs page.

E3: Microsoft Presents Milo Demo, Shows Uses for Project Natal

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Date: Thursday, June 4th, 2009, 12:59
Category: News

Ok, this was completely interesting, even if it proved that the British are mildly crazed on some levels, but there’s some cool stuff in the works for Microsoft’s Project Natal (video courtesy of GameTrailers.com:




If Apple could trump this, that’d be something worth seeing.