U.S. Consumer Product Safety Commission institutes Samsung Galaxy Note7 recall

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Date: Friday, September 16th, 2016, 05:28
Category: battery, Hardware, News, Samsung


As embarrassing as some of Apple’s battery-based snafus have been, the feds never announced a recall of these units.

On Thursday, the U.S. Consumer Product Safety Commission officially announced a recall of Samsung’s Galaxy Note7 smartphones following reports of the phone’s batteries exploding.

The program applies to devices purchased before September 15 — approximately 1 million of them, the CPSC said.

The Consumer Product Safety Commission offered the following comment:

“The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.”

Samsung has apparently received 92 report of batteries overheating in the U.S., with 55 reports of property damage and 25 reports of burns, the commission said.

Last week, the CPSC advised consumers to stop using the Note7. On Thursday, the CPSC advised users turn off their devices.

“Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details,” the CPSC said.

Note7 recall programs have also been issued for both Canada and Mexico.

So, be careful out there and if you’ve seen the Note7 battery overheat on your end, please let us know in the comments.

Via VentureBeat and U.S. Consumer Product Safety Commission

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