Verizon reverses decision regarding controversial $2 convenience fee

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Date: Friday, December 30th, 2011, 13:42
Category: iPhone, News

verizonlogo.jpg

Kvetch and sometimes things will change.

Verizon has issued a press release stating that the carrier has officially backed off of the “single payment fee” that drew almost universal ire amongst subscribers and nabbed the attention of the FCC.

Says Verizon Wireless CEO Dan Mead, “we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time.”

The company offered the following press release:

Verizon Wireless Will Not Institute Single Payment Fee

Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.

The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.

“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.

No word yet on whether the FCC plans to investigate Sprint’s similar long-standing fee.

Stay tuned for additional details as they become available.

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