Voluntary Apple AC Wall Adapter Exchange program begins, seeks to address possible electrical issue

Posted by:
Date: Thursday, January 28th, 2016, 08:47
Category: Accessory, Hardware, News

applewallplug

This is why recall programs exist in the first place.

Apple on Thursday announced a voluntary recall and exchange program for a select number of AC wall plug adapters used in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea. America is not included in the recall. Apple says that in “very rare cases” the two-pronged Apple wall adapters could break and create a risk of electrical shock if touched.

The company stated that the affected wall adapters shipped between 2003 and 2015 with Mac and certain iOS devices, the adapters were included in the Apple World Travel Kit and that the company says that it is aware 12 issues worldwide.

The recall does not affect any of Apple’s USB power adapters or customers in Canada, China, Hong Kong, Japan, United Kingdom, and the United States.

The recall is voluntary and customers can visit the new support page for details as well as exchange their wall adapters for new, redesigned units.

Last year, Apple issued a recall for the Beats Pill XL citing instances in which the speaker could overheat and create a fire risk. Also last year the company launched a camera replacement program for the rear camera on select iPhone 6 and iPhone 6 Plus devices.

Stay tuned for additional details as they become available.

Via 9to5Mac and Apple

Recent Posts