Last night my TiG4’s internal DVD drive died, or so I thought.
It refused to mount CDs or DVDs, and then it would not eject a disk,including ignoring the F12 button, ignoring a reboot with trackpadbutton clicked, and ignoring the emergency eject button. I went tovarious discussion groups and tried all the tricks mentioned, includingpushing F12 while the computer was upside down (?!), none of whichworked. I figured I’d wait until morning, and have a short call withApple Technical Support that would result in them shipping me the cartonfor a hardware repair cycle.
The friendly Apple tech asked me to zap PRAM (hold down cmd-opt-P-R during a cold boot), and I reluctantlyagreed… and it worked! Not only that, a few minor stubborn problemshave evaporated, the most important of which was that my hierarchicalmenus in OS 9.2.2 had stopped working. The technician was at a loss toexplain why PRAM reset could have restored the functionality of theinternal DVD drive, but it is his practise to always try it as a lastresort and he has been amazed at the variety of things on which it hasworked.