Since iPods are all the rage these days, you probably have one (you do have one, don’t you?). The problem with the shiny gizmos is that they’re, well, shiny. The mirrored back of the iPod is easily scratched as is the high gloss front, albeit you’re less likely to notice scratches on white. This is […]
The December 2004 issue of Consumer Reports magazine discusses consumer satisfaction with technical support of major computer manufacturers (“Shiny Apple,” p.41). In this atmosphere of low expectations, Apple Computer has actually raised its support satisfaction for desktop computers over the past three years to levels above all competitors, while offering the most reliable desktop hardware. […]