Categories
Accessory AirPods AirPods Pro Apple iPhone News privacy Samsung security

Slickwraps CEO reports data breach, offers apology to customers

Sometimes these things happen.

Accessory maker Slickwraps, which produces a variety of popular wraps and cases for iPhones, Samsung Galaxy phones, AirPods, and other devices, has conceded that the company was the victim of a data breach wherein sensitive user data was accessed.

Company CEO Jonathan Endicott offered the following apology to customers:

“Slickwraps Users,

There is nothing we value higher than trust from our users. In fact, our entire business model is dependent on building long-term trust with customers that keep coming back.

We are reaching out to you because we’ve made a mistake in violation of that trust. On February 22nd, we discovered information in some of our non-production databases was mistakenly made public via an exploit. During this time, the databases were accessed by an unauthorized party.

The information did not contain passwords or personal financial data.

The information did contain names, user emails, addresses If you ever checked out as “GUEST” none of your information was comprised.

If you were a user with us before we secured this information on February 22nd, we regretfully write this email as a notification that some of your information was included in these databases. If you are receiving this email and joined us after February 22nd, we write this email because you use our products and deserve to know how your data is being handled.

Upon finding out about the public user data, we took immediate action to secure it by closing any databases in question.As an additional security measure, we recommend that you reset your Slickwraps account password. Again, no passwords were compromised, but we recommend this as a standard safety measure. Finally, please be watchful for any phishing attempts.

We are deeply sorry for this oversight. We promise to learn from this mistake and will make improvements going forward. This will include enhancing our security processes, improving communication of security guidelines to all Slickwraps employees, and making more of our user-requested security features our top priority in the coming months. We are also partnering with a third-party cyber security firm to audit and improve our security protocols.

More details will follow and we appreciate your patience during this process.

Sincerely, 
Jonathan Endicott 
CEO @ Slickwraps”

If you’re concerned as to the status of your Slickwraps user data, you can contact the company via its website at www.slickwraps.com