Apple initiates repair program to address blurry iPhone 6 Plus camera issue

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Date: Monday, August 24th, 2015, 07:09
Category: Hardware, iPhone, News


If the pictures taken by your iPhone 6 Plus have been blurry, there’s an explanation for that.

A number of users who’ve experienced image quality problems with their iPhone 6 Plus’s iSight camera may be eligible for a free repair, as Apple on Friday acknowledged a problem with a “small percentage” of units and will replace the affected component free of charge.

The program, dubbed the “iSight Camera Replacement Program for iPhone 6 Plus,” is available to any iPhone 6 Plus owner whose device is producing blurry photos and carries the problematic part. Affected users can check their serial number at Apple’s website, linked below.

Apple stops short of detailing the exact nature of the problem, saying only that some iPhone 6 Plus iSight cameras contain a “a component that may fail causing your photos to look blurry.”

The iPhone 6 Plus camera represents Apple’s most advanced iSight camera effort yet to date, and is the first iPhone to include optical image stabilization, a feature used to distinguish it from its smaller sibling. Both iPhone 6-series handsets also sport phase detection autofocus — which Apple markets as “Focus Pixels” — and the ability to capture slow-motion video at 240 frames per second.

Users taking advantage of the repair program are advised to back up their devices before handing it over at an Apple Store or Apple authorized service provider. Affected units will be eligible for repair for up to 3 years after the iPhone’s original purchase date.

If you’ve seen this issue on your end, please let us know about the experience in the comments.

Via AppleInsider and Apple

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