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Apple offering 32GB replacement units to some customers bringing 16GB iPhone 5c units in for repair

If your 16GB iPhone 5c is headed into the shop, Apple might be replacing it with a 32GB model instead.

A new directive sent out to Apple Authorized Service Providers this morning offered the following guidance:

“Orders for whole unit service inventory of iPhone 5c (16GB) models may be substituted to iPhone 5c (32GB) models until further notice.”


While not all 16GB iPhone 5c units will be replaced with a 32GB unit, some customers that take their units in for repair for a manufacturing issue or other problem may see an upgrade to the larger capacity 32GB model.

Apple has yet to offer a specific reason for the potential upgrade, albeit this is often due to the available supply at any given time.

Apple stopped offering 16 and 32GB iPhone 5c models for sale in most countries in September of 2014, but continued selling an 8GB model until September of 2015. In India, the iPhone 5c was still available through February of 2016, but since that time, the iPhone 5c has been fully discontinued in all countries.

Stay tuned for additional details as they become available.

Via MacRumors