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Apple releases statement that iPhone Battery Warning utility might not function as intended

This probably calls for a software update in the near future.

Following news that a new iOS feature warned users if an iPhone battery can’t be verified as genuine, Apple released the following statement defending its stance.

“We take the safety of our customers very seriously and want to make sure any battery replacement is done properly. There are now over 1,800 Apple authorized service providers across the US, so our customers have even more convenient access to quality repairs. Last year, we introduced a new feature to notify customers if we were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes.

This information is there to help protect our customers from damaged, poor quality, or used batteries that can lead to safety or performance issues. This notification does not impact the customer’s ability to use the phone after an unauthorized repair.”

The warning indicates that users can’t check their iPhone’s battery health upon going to Settings > Battery > Battery Health. This is due to Apple batteries featuring a special chip that allowed for it to run diagnostics.

Batteries that don’t come from an Apple authorized service provider or from Apple itself may feature this chip. The warning appears in iOS 12 and iOS 13, affecting the iPhone XR, iPhone XS, and iPhone XS Max.

Stay tuned for additional details as they become available.

Via The Mac Observer