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AppleCare Hardware iPad News retail

Apple launches three year extended repair program for first-gen iPad Pro Smart Keyboard units

If your first-gen iPad Pro Smart Keyboard is acting up, Apple’s recently-launched three year extended repair program might be there to help. Users with a Smart Keyboard for first-gen 9.7- and 12.9-inch Pros can can get repairs or replacements for free, so long the accessory is suffering from one of several specific issues. These include […]

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Apple Watch battery Hardware News Wearables

Apple begins offering free repairs of 42 mm Apple Watch Series 2 units with swollen batteries, startup issues

If your Apple Watch Series 2 unit doesn’t power on or has a swollen battery, it looks like Apple may repair it free of charge as part of a new service policy. “Apple has determined that under certain conditions, some Apple Watch Series 2 devices may not power on or they may experience an expanded […]

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battery Hardware iPhone News

Apple Store locations bring in external contractors to help with backlog of iPhone battery replacement

Apple has struggled to keep up with the demand for iPhone battery replacements and it looks like the company has begun bringing in both AppleCare employees and external contractors to work in retail stores on iPhone battery replacements specifically. The deluge of repair requests follows Apple’s admitting to assorted battery-related iPhone slowdowns/unexpected and the reduction […]

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AppleCare+ Hardware iPhone News Touch ID

Some iPhone 8 users experiencing errors after upgrading to iOS 11.3 after third-party screen repairs

A number of iPhone 8 owners who had their screens replaced with third party aftermarket screens have found that the iOS 11.3 software update essentially killed their devices. Per a report published on Tuesday by Motherboard, the release of iOS 11.3 has killed the touch functionality in “thousands” of iPhone 8 devices with screens repaired […]

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Hardware iPhone News Rumor

Rumor: Apple could introduce iPhone with triple-lens rear camera in 2019

The rumor mill has it that Apple will release an iPhone model in 2019 complete with a triple-lens rear camera featuring a 12-migapixel lens. Per Taiwan’s Economic Daily News, the report claims the camera will have a 6P lens design with 5x zoom, but it doesn’t specify whether that pertains to optical, digital, or hybrid […]