Samsung cites nearly 60 percent return rate for faulty Note 7 devices

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Date: Wednesday, September 28th, 2016, 05:16
Category: battery, Hardware, News, Samsung


The Samsung recall on the Note 7 device and its affected batteries seems to be working.

As of Monday, 57 percent of Note 7 owners had swapped for new devices, Samsung Europe said. Note 7s were available for pre-order only days before the recall, limiting the number sold in the region, it said. Most of the devices to be recalled in the region were in Britain, France and Germany.

Some analysts predict that the cost of the recall and lost sales could drain nearly $5 billion in revenues from Samsung this year. Samsung in turn has stated that 90 percent of customers who turned in their Note 7 units opted for a replacement unit, but it remains unclear how strong demand from new customers would be when sales resume.

Stay tuned for additional details as they become available.

Via Reuters

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