Some early iPhone 6s, 6s Plus adopters reporting Touch ID, speaker, power, 3D Touch issues

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Date: Thursday, October 1st, 2015, 08:10
Category: Hardware, iPhone, News, Software


There may be some issues to sort out with the first batches of the iPhone 6s and 6s Plus handsets.

Following last week’s launch of the newest iPhones, a number of customers have reported issues ranging from overheating Touch ID buttons to random power-offs, significant audio distortion, and 3D Touch glitches.

The problems include the following:

– Touch ID: Some users of the iPhone 6s have reported that their Home buttons/Touch ID scanners are becoming “really hot” to the touch, a problem that can apparently be resolved by holding down the Sleep/Wake and Home buttons for 10 seconds to reset the phone.

– Power: Some iPhone 6s users say that their devices are randomly powering off despite still having battery power. The iPhones can be powered back on again by holding down the Sleep/Wake buttons, but stop functioning once the power goes out.

– Speakers: A number of iPhone 6s and iPhone 6s Plus users have been reporting significant audio distortion through the devices’ speakers, including “super loud” notification sounds that mimic the speaker being blown. While it’s unclear whether the issue is in hardware or software, some users believe that it’s a software bug related to restoring from an older iPhone backup; others believe that the iPhone 6s and 6s Plus speakers have taken a step down from the iPhone 6 and 6 Plus.

It’s also been noted that that the iPhone 6s Plus sometimes behaving oddly with the Phone app, sometimes performing audio such as phone calls and ringtones through the wrong speakers and at the wrong volumes.

Other issues have been noted with the 3D Touch feature, including a refusal of Safari to open web links using regular (non-deep) taps.

These kinds of issues have appeared in the past with the first batches of new iPhones and some of the issues may require hardware fixes while others can be replaced with software or firmware updates.

Let us know if you’ve seen any of these issues on your new iPhone 6s or 6s Plus units and please tell us whatever’s on your mind in the comments.

Via 9to5Mac

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3 Responses to “Some early iPhone 6s, 6s Plus adopters reporting Touch ID, speaker, power, 3D Touch issues”

  1. @addicted2iphone had mine replaced this morning for all of the issues listed

  2. @JasonOGrady new phones, old issues. overheating has affected many different iphone models, even when the real issues were software crashes

  3. I am one with those issues. Phone locks up also and have had to force Quit. Today i had new issues with iTunes..But its been helpful. Thanks