Tag: characters

  • MacBook owners can now claim payouts following butterfly keyboard class action lawsuit

    MacBook owners can now claim payouts following butterfly keyboard class action lawsuit

    If you own a MacBook Pro with a malfunctioning butterfly keyboard, it’s about time to collect the legal payout from Apple.

    Back in 2022, a class action lawsuit was filed in federal court in San Jose, California, regarding the Butterfly Keyboard in MacBook models introduced between 2015 and 2019. The lawsuit was settled in November after a judge approved a proposal by Apple to pay owners of affected MacBook models, and now those customers are being contacted to claim their payout.

    An email sent to qualifying customers detailed how Apple has agreed to pay $50 million into a settlement fund. After removing attorneys’ expenses, service awards, and other fees, the funds will be distributed among the members of the class action lawsuit. The payouts will vary depending on each class group.

    In one instance, owners of MacBook Pro notebooks that had their keycaps replaced will be eligible for a $50 payout. Those who have had the entire keyboard replaced will be paid $125, and users who have had to order a keyboard replacement more than once can earn up to $395. Each Mac must have been taken to Apple or an authorized service provider to be eligible for the payout.

    Within the terms of the settlement, the class action lawsuit alleged that the “butterfly” keyboard mechanism in certain MacBook laptops is defective, and can result in characters repeating unexpectedly; letters or characters not appearing; and/or the keys feeling “sticky” or not responding in a consistent manner.

    Apple has denied all of the allegations stated in the lawsuit, including that any MacBooks are defective, and has denied that the company did anything improper or unlawful. The proposed Settlement is not an admission of guilt or wrongdoing of any kind by Apple. The United States District Court for the Northern District of California approved this notice.

    The lawsuit currently only covers MacBooks purchased in California, Florida, Illinois, Michigan, New Jersey, New York, or Washington. If you have an eligible MacBook, you need to submit an application by March 6, 2023, through the KeyboardSettlement.com website in order to get the payout.

    For customers looking to exclude themselves from the class action lawsuit, they’ll need to do so by February 10, 2023. If nothing is done, there will be no payout received.

    The butterfly keyboard was first introduced with the 2015 MacBook as a solution to make the computer even thinner. However, after it was put on the market, many customers were frustrated as the Butterfly Keyboard had many malfunctions, such as keys repeating unintentionally or even keys that stopped working.

    Apple later expanded the butterfly keyboard to its entire lineup of MacBooks, including the MacBook Pro and the MacBook Air. In 2018, Apple finally announced a repair program that allowed owners of affected MacBooks to replace the keyboard for free if needed.

    After almost five years, Apple brought back its classic keyboard, now dubbed the “Magic Keyboard,” to its full notebook line. A series of class action lawsuits were filed in a number of U.S. states, alleging that Apple knew from internal testing that the keyboard design was faulty yet released the machines anyway. Apple tried and failed to have the lawsuits dismissed.

    Stay tuned for additional details as they become available.

    Via 9to5Mac

  • Apple officially acknowledges issues with butterfly keyboard design on current MacBook, MacBook Pro notebooks, offers four year warranty to address issue

    After a fair amount of hemming and hawing, Apple has officially acknowledged that there are problems with its “butterfly” mechanism built into the keyboards of the recent MacBook and MacBook Pro notebooks. The company is now offering an extended keyboard service program for computers affected by the issue.

    The extended warranty covers replacement of one or more keys or the whole keyboard, depending on the extent of users’ problems, and it covers eligible laptops up to four years after the computer was bought at retail. Each MacBook and MacBook Pro notebook equipped with the keyboard seems to be included. The four year warranty is dramatically longer than the limited warranty the computers ship with or even Apple’s extended AppleCare Plus.

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  • Apple posts dates for Apple Camp, Kids Hour summer programs

    I wish I’d had this during my summers when I was a kid.

    Apple on Tuesday announced its multi-day summer camp sessions, entitled “Apple Camp,” which goes along with the special kid-focused Today at Apple creative workshops. Apple Camp and Today at Apple sessions are free, but space is limited, so you’ll want to grab a slot while you can.

    The programs are available at your local Apple store.

    Apple Camp itself runs as a three-day program that includes 90-minute sessions for kids age 8 to 12 years old. Apple offers three different sessions: Coding Games and Programming Robots; Creating Characters and Composing Music; and Stories in Motion with iMovie.

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  • Apple releases supplemental updates to Mac OS X 10.7.5, 10.8.2 operating systems

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    Late Thursday, Apple released supplemental updates for both its Mac OS X 10.7.5 (Lion) and OS X 10.8.2 (Mountain Lion) operating systems.

    The Mac OS X 10.7.5 Supplemental Update 1.0 fix, a 2.1 megabyte download, offers the following fixes and changes:

    – Resolves an issue that may cause Time Machine backups to take a very long time to complete.

    – Addresses an issue that prevents certain applications signed with a Developer ID from launching.

    – The Supplemental Update is recommended if you installed the Mac OS X Lion v10.7.5 Update (build 11G56).

    The OS X 10.8.2 Supplemental Update 1.0 fix, a 27.9 megabyte download, offers the following fixes and changes:

    – Resolves an issue that may cause certain Japanese characters to appear incorrectly in Mail.

    – Allows Safari to access secure sites when parental controls are enabled.

    – Addresses an issue that may prevent systems with more than 64 GB of RAM from starting up.

    – Resolves an issue that may cause DVD Player to unexpectedly quit.

    The updates can be found, downloaded and installed via Mac OS X’s built-in Software Update feature and require Mac OS X 10.7.5 and Mac OS X 10.8.2 to install and run, respectively.

    If you’ve tried the updates and have any feedback to offer, please let us know in the comments.

  • Google Chrome updated to 21.0.1180.75

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    Hey, updates are useful.

    On Wednesday, Google released version 21.0.1180.75 of its Chrome web browser. The update, a 40.7 megabyte download, adds the following fixes and changes:

    – Flash videos not longer remaining in fullscreen when clicking a secondary monitor while the video is playing (Issue: 140366).

    – Flash video full screen displays on wrong monitor (Issue: 137523).

    – REGRESSION: Rendering difference in Chrome 21 and 22 that affected on Persian Wikipedia (Issue: 139502).

    – Some known crashes (Issues: 137498, 138552, 128652, 140140).

    – Audio objects are not “switched” immediately (Issue: 140247).

    – Print and Print Preview ignore paper size default in printer config (Issue: 135374).

    – Candidate windows is shown in wrong place in Retina display (Issue: 139108)
    more of the choppy and distorted audio issues (Issue: 136624).

    – Japanese characters showing in Chinese font (Issue: 140432).

    – Video playback issues with flash-based sites (Issue: 139953).

    – Sync invalidation notification broken after restart (Issue: 139424).

    Google Chrome 21.0.1180.75 requires an Intel-based Mac with Mac OS X 10.5 or later to install and run. If you’ve tried the new version and have any feedback to offer, please let us know in the comments.