Tag: January 13

  • Apple sets up web site, offers refunds and credits for claimants in iTunes Store class action lawsuit

    It’s hard to argue with the results of a class action lawsuit.

    Still, it might be a refund coming your way thanks to your children purchasing items via the iTunes Store.

    Per AppleInsider, Apple appears to have finalized the details of its settlement agreement for a class action suit over in-app purchases on iPhones and iPads, with the Cupertino company offering millions of dollars in refunds and iTunes credits.

    A home page for the settlement program went live recently, laying out the options available for claimants in the class action suit over Apple’s in-app purchase policies. That suit, filed in 2011, alleged that Apple’s structure for processing in-app purchases was insufficient to stop minors from charging tens, hundreds, and sometimes thousands of dollars to their parents’ accounts without permission.

    Under the settlement agreement, Apple will provide a single US$5 iTunes Store credit to claimants in the suit or a credit “equal to the total amount of Game Currency that a minor charged to your iTunes account without your knowledge or permission within a single forty-five day period.” For claimants that no longer have an active iTunes account, a cash refund is available, as is the case for those whose claims exceed US$30 in total.

    All United States residents are eligible for an award from the settlement, provided that, prior to May 2, 2013, they paid for an in-app purchase in a qualified app. The purchase must have been charged to their iTunes account by a minor without their knowledge or permission. The deadline to submit a claim is January 13, 2014, and the deadline to object to or opt out of the settlement is August 30, 2013.

    In-app purchases stepped into the spotlight over the last few years as developers looked for a way to further monetize their apps. As the option became more popular, complaints arose that it was too easy for children to rack up sizable charges on their parents’ accounts.

    Apple already had some protections in place to stop minors from abusing in-app purchases, but the company was forced by the attention from several cases to modify its iTunes Store listings in order to warn users which apps featured additional paid content. The company has since stepped up its educational efforts in order to bring parents up to speed on what they can do to head off unwanted expenditures.

    If you feel you meet the criteria for a claim, head over to the web site and let us know how your experience panned out in the comments.

  • China Unicom customers can snag free iPhone 4S handset after signing multi-year contract

    Incentives are always a good thing.

    Apple’s carrier partner in China is offering an aggressive promotion in which customers can get a brand new iPhone 4S for free if they sign a multi-year service contract.

    Per Bloomberg, customers can pay as little as 286 yuan, or US$45 per month, for the plan to get a free iPhone 4S. The promotion will begin Friday, Jan. 13, which is the day the iPhone 4S will go on sale in mainland China and 21 other countries.

    China Unicom subscribers can get a free 32-gigabyte iPhone 4S with a three-year service contract. And the 16GB model is available free for those who agree to a two-year contract.

    The iPhone has already proven to be costly for China Unicom, as the carrier saw its 3G-related cost increase nearly fourfold in the first half of 2011. Some analysts believe the carrier’s heavy iPhone 4S subsidy will only accelerate those costs.

    China Unicom’s 3G business has been a money-losing operation for the carrier through the first six months of 2011. Subsidies of smartphones reportedly accounted for 45 percent of the 3G service costs.

    The subsidies being offered by China Unicom are much more aggressive than other carriers across the world. For example, in the U.S., customers on AT&T, Sprint and Verizon can get a 16GB iPhone 4S for US$199 with a new two-year plan, while the 32GB model is US$299 and 64GB is US$399.

    Customers in the U.S. and some other countries to have an option for a free handset in the form of the iPhone 3GS, which was first released in 2009. That promotion started with the release of the iPhone 4S in October.

    Stay tuned for additional details as they become available.

  • iPhone 4S to arrive in China, 21 additional countries on January 13

    If you’re in Asia or about to head over there, then the timing worked out.

    The iPhone 4S handsetwill be available in China and 21 additional countries on Friday, January 13. eginning Friday, January 13, iPhone 4S will be available in Anguilla, Antigua and Barbuda, Bolivia, Botswana, British Virgin Islands, Cameroon, Cayman Islands, Central African Republic, China, Dominica, Dominican Republic, Ecuador, Grenada, Guam, Guinea Conakry, Ivory Coast, Jamaica, Kenya, Madagascar, Mali, Mauritius, Niger, Senegal, St. Vincent and The Grenadines, Trinidad and Tobago, Turks and Caicos and Uganda.

    The iPhone 4S comes in either black or white for a suggested retail price of US$199 for the 16GB model, US$299 for the 32GB model and US$399 for the 64GB model. The handset will be available in China through the China Unicom wireless carrier.

    Stay tuned for additional details as they become available.