Tag: swollen

  • New Jersey resident launches class-action lawsuit against Apple concerning swollen Apple Watch batteries

    If your Apple Watch battery looks like that, then things have gone awry.

    New Jersey resident Gina Priano-Keyser has launched a class-action lawsuit against Apple related to swollen Apple Watch batteries.

    Per the court documents that were accessed by MacRumors, Ms. Priano-Keyser says all Apple Watch models are prone to a defect that causes its battery to swell and make the screen “crack, shatter, or detach from the body.” According to the case, Apple should have known about this, or already knew, before selling the Series 4.

    In the past, Apple has acknowledged swollen Apple Watch batteries have occurred in previous models of the smartwatch. Ms. Priano-Keyser says she bought an Apple Watch Series 3 in October 2017. In July 2018 she says her screen fell off and cracked. Although her daughter pushed the screen back on, the watch was unusable.

    Ms. Priano-Keyser, who booked an Apple Genius Bar appointment in August 2018, stated that Apple denied the repair under warranty for free, instead quoting a $229 out-of-warranty fee. Priano-Keyser has stated that she seeks damages “in an amount to be proven at trial for herself and all others similarly situated.”

    Stay tuned for additional details as they become available.

    Via The Mac Observer and MacRumors

  • Apple offers two-year warranty extension for first-gen Apple Watch users with expanded/swollen batteries

    Even Apple Watch batteries can swell.

    Responding to user complaints about the issue, Apple has extended its warranty coverage for the first-gen Apple Watch’s expanded/swollen battery issues to three years. This covers customers for services an additional two years beyond the complimentary 1-year Limited Warranty Period.

    The issue with swollen and expanded batteries on first-gen Apple Watch models has been documented online by users experiencing the problem— here on Apple support forums, for example, and on Reddit— but appears to not be widespread or something that has made mainstream media headlines.

    (more…)