When Steve Jobs announced iTunes 7 I couldn’t reload the download page fast enough. I was anxious to try out the first whole number upgrade to Apple’s venerable jukebox application in almost a year. In the 10 or so days that I’ve been using the new iTunes I’ve had little or no problems with it. Unfortunately others haven’t been so lucky.
Read the rest of the story on my ZDNet Blog: The Apple Core.
When Steve Jobs announced iTunes 7 I couldn’t reload the download page fast enough. I was anxious to try out the first whole number upgrade to Apple’s venerable jukebox application in almost a year. In the 10 or so days that I’ve been using the new iTunes I’ve had little or no problems with it. Unfortunately others haven’t been so lucky.
Read the rest of the story on my ZDNet Blog: The Apple Core.
One reply on “The Apple Core: iTunes 7 and iPod 1.2 update confound users”
EASY FIX for IPod crashes and reboots
caused by 1.2 update
After I updated my IPod to version
1.2, it repeatedly crashed and rebooted
whenever I started playing any recording.
Here’s how I fixed it.
Enable disk use in your IPod
preferences using ITunes if it is not
already enabled. You may need to then
eject and reconnect the IPod.
Open Windows Explorer. If there’s only
one pane visible, click the Folders icon
to activate the two-pane view.
In the Tools menu, select Folder
Options. Then click the View tab. Under
Advanced Settings, click “Show hidden
files and folders.” Then click on the
“Apply to all folders” button.
Navigate to your IPod and click on it
to select it.
In the right pane, you should see a
hidden IPod_Control folder in your IPod.
Open it.
In the right pane, you should see a
hidden subfolder under the IPod_Control
folder called Device. Open it and delete
the files called Preferences and
radio.
I then ejected my IPod using first the
ITunes eject button and then the Windows
“Safely Remove Hardware” tool in the
systray. Then I rebooted the IPod by
holding down the center button and the
Menu button simultaneously.
Now the IPod’s fine. If I could only
fix the g*******d ITunes 7 noise . . .
And if only ITunes 7 gave me as much
flexibility as ITunes 6 in selecting
podcasts to transfer . . .