Apple launches free repair program for iPhone 6s users experiencing random shutdowns

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Date: Tuesday, November 22nd, 2016, 05:16
Category: battery, Hardware, iPhone, News

iphone6slineup

If you’re an iPhone 6s owner, you might want to look into this.

Apple has launched an iPhone 6s repair program focused on users that are affected by a battery flaw that causes their iPhone 6s to unexpectedly shut down.

Apple claims that the issue plagues “a very small number of iPhone 6s devices” that were manufactured between September and October of 2015. To remedy the problem, Apple is offering to replace the battery on affected units, free of charge.

The company has pointed out that this issue does not affect user safety in any way and offered the following comment on the issue:

Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.

If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device’s serial number checked to confirm eligibility for a battery replacement, free of charge.

If you feel that your iPhone 6s is affected by this issue, Apple instructs you to visit an Apple Retail Store or an Apple Authorized Service Provider to confirm your eligibility. From there, your battery will be replaced free of charge.

Apple has offered the usual restrictions to the repair program, stating that issues such as a cracked screen will not be eligible for the repair program until the other damage is repaired. Notably, Apple explains that anyone who paid to have their battery replaced because of this issue can contact customer support about obtaining a refund.

Users can begin the repair process by heading to the Apple web site to start the process.

If you’ve seen this issue on your end, please let us know about it in the comments.

Via 9to5Mac and Apple

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