Apple says it will work with Consumer Reports to isolate potential battery issues found in 2016 MacBook Pro
Date: Tuesday, December 27th, 2016, 05:08
Category: battery, Google, Hardware, MacBook Pro, News, Software
Following up on Consumer Reports refusal for the first time to recommend the 2016 MacBook Pro due to inconsistent battery life, it looks like Apple will be working with the publication to try to sort out potential issues with the battery.
“Working with [Consumer Reports] to understand their battery tests,” Apple Vice President of Worldwide Marking Phil Schiller tweeted. “Results do not match our extensive lab tests or field data.” Apple claims its internal testing has seen the new MacBook Pro providing up to 10 hours of battery life when watching iTunes movies or browsing the web.
Consumer Reports’ test has come under scrutiny since publication of the non-recommendation. The tests were conducted by opening a series of 10 web pages sequentially on Safari. This tests’ inconsistency had the 13-inch MacBook Pro with Touch Bar registering 16 hours, 12.75 hours and 3.75 hours of battery life. A 15-inch MacBook Pro ranged from 18.5 hours to 8 hours of battery life.
The Consumer Reports tests appear to have focused heavily on using Google Chrome as the default web browser as opposed to Apple’s Safari. Chrome has been criticized as something of a battery hog by some users, making this a point of contention. “For this exercise, we ran two trials on each of the laptops, and found battery life to be consistently high on all six runs,” the report said. Consumer Reports did not think it was enough data to draw a conclusion, though they also point out their test results only take default browsers into consideration.
Consumer Reports noted in its report that if Apple issues a software update that it claims will fix battery life inconsistency, they will conduct fresh tests.
As always, stay tuned for additional details as they become available.