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Tag: U.S.

  • Apple Watch SE overheating cases surface, 10 cases noted so far

    This definitely isn’t what a company wants to hear about its product.

    Apparently a small number of Apple Watch SE devices have shipped with a defect that causes the units to malfunction and overheat. The instances initially appeared in South Korea, but the problem has begun to spread.

    There are currently a total of 10 cases wherein the Apple Watch SE has overheated. The problem seems to affect the 40mm model in multiple varieties, and reports have indicated that the Silver, Space Gray, and Nike Edition watches have overheated.

    The issue seems to be present in both the GPS and cellular varieties, and has occurred either during charging or soon after charging. After the incident, owners noted a strange yellow blotch on the screen, near the Digital Crown. At present, the issue seems to have surfaced in South Korea and the U.S.

    The problems all occurred within three days of use after unpacking, and they all have factory codes of H4 or G9. The H4 factory code is manufactured in Zhejiang, China, while G9 points to Chongqing, China.

    If your Apple Watch SE has a factory code wherein the first two letters of the serial number are H4 or G9, please be careful. Don’t wear it to bed for at least three days, and if the device feels hot, remove it and contact Apple to obtain a replacement.

    Apple has yet to make an official statement regarding the issue.

    Via The Mac Observer and @cozyplanes

  • iPhone 12 Pro delivery dates begin to slip, will now arrive in early November in some regions

    There’s supply and demand, and they’re never exactly in perfect synch with each other.

    Following Apple’s acceptance of pre-orders for its iPhone 12 Pro handsets, a number of estimated delivery dates have begun to move back around the world.

    The delivery dates, which began at October 23, slipped back into November within three to four minutes of pre-orders being accepted, and some models and configurations saw delivery dates slipping back one and then two weeks. U.S. customers appear to have fared better, but worldwide it appears that Apple is already unable to keep up with initial demand on time.

    U.S. customers seem to be in a more fortunate position, and it’s still possible to get the iPhone 12 delivered by October 23, assuming you order soon. There is also an option for collecting in-store and a random sampling of possible stores from New York to Los Angeles is showing the same October 23 date, as of October 16, 10:40 AM. ET 

    For France and Australia, the delivery date has slipped from October 23, and instead now lists the devices as available within five to seven working days, which means the date may actually have slipped to Monday 26.

    Per the UK, the iPhone 12 is now available for delivery on November 2-9 at the earliest.

    Stay tuned for additional details as they become available.

    Via AppleInsider

  • U.S., U.K., post some of the slowest 5G wireless network speeds on average

    5G networks are still a work in progress, especially in the United States and the United Kingdom.

    According to a series of tests conducted by Opensignal, the United Kingdom has the worst 5G speeds, with the United States not far behind.

    The United Kingdom features average download speeds of 32.6Mbps, with the United States posting speeds around 33.4mbps. The U.S. speed is only about 1.8 times faster than 4G. The fastest 5G speeds can be found in Saudi Arabia and Canada, the Saudis posting an average download speed of 144Mbps, or 14 times faster than 4G. Canada posted average download speeds of 90Mbps, which is consistent with the wireless architecture in that country.

    Still, the U.S. offered exceptional 5G wireless availability, with 19.3 percent coverage. The UK was last, with roughly 4.5 5G wireless coverage. Saudi Arabia again led the way, delivering a 5G connection 34 percent of the time.

    Stay tuned for additional details as they become available.

    Via The Mac Observer and MacRumors

  • AT&T’s 5G network available across the United States, will activate for current plans on August 7th

    AT&T announced today that its 5G network is now available nationwide, and that all of its current unlimited wireless plans will come with 5G at no additional cost as of August 7th.

    Additionally, starting August 7 5G will be added to the AT&T Business Unlimited Web-Only, Starter, Performance, and Elite plans, again at no extra cost. Unfortunately, the fine print says that both consumer and business plans may find their speeds throttled if the network is congested. For the Business Unlimited Performance plan, throttling will only happen after 50GB of data has been used.

    iPhone users won’t have true bragging rights for a few more months, as the only smartphones with 5G capability include the Samsung Galaxy Note10+ 5G, the Samsung Galaxy S20 family, the Samsung Galaxy A71 5G, the LG V60 ThinQ 5G, and the LG VELVET 5G.

    The current rumors have 5G capabilities arriving in one or more of the iPhone 12 models slated to arrive later this year.

    Stay tuned for additional details as they become available.

    Via The Mac Observer and AT&T

  • Apple reopens more than 70 U.S., Canadian Apple Store locations

    The Apple Store retail location reopening continue in both the United States via a mixture of appointment, curbside, storefront, and in-store service. At present, all 50 U.S. states have entered a reopening process allowing for retail operations to resume in some capacity.

    As of June 16, 154 of Apple’s 271 U.S. stores have reopened, the company having reopened 365 of its 510 stores across the globe.

    Apple recently offered the following comments:

    This week we’ll return to serving customers in many more US locations including by appointment in New York City, where we’re proud to stand beside New Yorkers as they emerge from this incredibly difficult time. All stores continue to practice additional steps for the health of employees and customers, including temperature checks, face coverings and social distancing. As hours and services vary by location, we encourage everyone to check their local store webpage for more information. Customers can also visit for support by phone or chat.

    We are committed to reopening our stores in a very thoughtful manner with the health and safety of our customers and teams as our top priority, and we look forward to seeing our customers again soon.

    The newly reopened Apple Store locations are as follows:

    “California

    In-store Service & Sales

    • Valley Fair (Santa Clara) (Reopened June 15)
    • Oakridge (San Jose) (Reopened June 15)
    • Glendale Galleria (Glendale)
    • Northridge (Northridge)
    • Pasadena (Pasadena)
    • Third Street Promenade (Santa Monica)
    • Manhattan Village (Manhattan Beach)
    • Beverly Center (Los Angeles)
    • Sherman Oaks (Sherman Oaks)
    • Topanga (Canova Park)
    • Los Cerritos (Cerritos)
    • The Americana at Brand (Glendale)
    • Valencia Town Center (Valencia)

    Connecticut

    In-store Service & Sales

    • Danbury Fair Mall (Danbury)
    • Trumbull (Trumbull)
    • Westfarms (Farmington)
    • New Haven (New Haven)
    • Evergreen Walk (South Windsor)

    By Appointment Only

    • SoNo Collection (Norwalk)
    • Greenwich Avenue (Greenwich)

    Delaware

    Curbside Service & Sales

    • Christiana Mall (Newark)

    Indiana

    In-store Service & Sales

    • The Fashion Mall at Keystone (Indianapolis)

    Louisiana

    In-store Service & Sales

    • Lakeside Shopping Center (Metairie)
    • Mall of Louisiana (Baton Rouge)

    Massachusetts

    In-store Service & Sales

    • MarketStreet (Lynnfield)
    • CambridgeSide (Cambridge)
    • Chestnut Hill (Chestnut Hill)
    • South Shore (Braintree)
    • Derby Street (Hingham)
    • Boylston Street (Boston)
    • Burlington (Burlington)
    • Holyoke (Holyoke)
    • Natick (Natick)
    • Legacy Place (Dedham)
    • Solomon Pond Mall (Marlborough)

    Michigan

    In-store Service & Sales

    • Woodland (Grand Rapids)

    Mississippi

    In-store Service & Sales

    • Renaissance at Colony Park (Ridgeland)

    New Hampshire

    In-store Service & Sales

    • Rockingham Park (Salem)
    • Pheasant Line (Nashua)
    • The Mall of New Hampshire (Manchester)

    New Jersey

    Storefront Service & Sales

    • Tice’s Corner (Woodcliff Lake)

    Curbside Service & Sales

    • Rockaway (Rockaway)
    • Garden State Plaza (Paramus)
    • Freehold Raceway Mall (Freehold)
    • Short Hills (Short Hills)
    • Menlo Park (Edison)
    • Bridgewater (Bridgewater)
    • Willowbrook (Wayne)
    • Sagemore (Marlton)
    • Cherry Hill (Cherry Hill)
    • Quaker Bridge (Lawrence Township)

    New York

    By Appointment Only

    • SoHo (NYC)
    • Fifth Avenue (NYC)
    • West 14th Street (NYC)
    • Upper West Side (NYC)
    • Ridge Hill (Yonkers)
    • Manhasset (Manhasset)
    • Grand Central (NYC)
    • Upper East Side (NYC)
    • Williamsburg (Brooklyn)
    • Downtown Brooklyn (Brooklyn)

    Storefront Service & Sales

    • Nanuet (Nanuet)

    Curbside Service & Sales

    • Roosevelt Field (Garden City)
    • The Westchester (White Plains)
    • Walt Whitman (Huntington Station)
    • Smith Haven (Lake Grove)
    • Queens Center (Elmhurst)
    • Staten Island (Staten Island)

    Pennsylvania

    In-store Service & Sales

    • South Hills Village (Pittsburgh) (Reopened June 16)
    • Ross Park (Pittsburgh) (Reopened June 16)

    Storefront Service & Sales

    •  Lehigh Valley (Whitehall)

    Curbside Service & Sales

    • King of Prussia (King of Prussia)
    • Suburban Square (Ardmore)
    • Willow Grove Park (Willow Grove)
    • Park City (Lancaster)

    Canada

    • Masonville (London)
    • Bayshore Shopping Centre (Ottawa)
    • Conestoga (Waterloo)
    • Place Ste-Foy (Quebec City)”

    If you’ve had a chance to visit a newly-reopened Apple Store location, please let us know about your experience in the comments.

    Via 9to5Mac