Cyber Monday deals continue on U.S. Apple Store web site

Posted by:
Date: Monday, November 29th, 2010, 07:37
Category: News, retail

applelogo_silver

The savings continue and you won’t need to be trampled at a mega-store to get them…

Per the Mac Observer, Apple is offering Cyber Monday deals on items such as the Beats by Dr. Dre Beatbox iPod and iPhone speaker dock for US$359.95, iPhone and iPad cases by Michael Kors, Panasonic’s HM-TA1 HD video camera for $152.95, the G-Technology Mobile Hard Drive for $89.95, Twelve South’s Compass portable iPad stand for $35.95, and more.

The deals are available on November 29 and only through Apple’s U.S. Web-based store.

If you’ve found a good deal elsewhere, please let us know and thanks!

Black Friday prices appear for Apple iOS-based devices

Posted by:
Date: Friday, November 26th, 2010, 05:16
Category: Hardware, iPad, iPod, iPod Touch, retail

It’s begun.

Per the mighty AppleInsider and its iOS price guide, Apple is offering savings for the shopping holiday, though the company has sold out of its US$79.99 Apple TV deal and may be running low on its US$199 8GB iPod touch inventory.

iPods:
Meanwhile, Amazon.com is offering US$29 off the 8GB iPod touch. The online big-box reseller on Thursday held the best prices on the remained of Apple’s iPod line but has since raised its prices. As such, Apple’s Black Friday sale is extending the best discounts the rest of the iPod touches (up to US$51 off), as well as the iPod nano (up to US$21 off).

iPads:
Unfortunately, supply concerns have prompted Apple not to authorized resellers to take orders for the iPad online, so the product is not yet included in the price guide. Although iPads are listed on Amazon, they are priced above MSRP and sold online through other parties. Therefore, the best deals on iPads (US$41 off) come from Apple, in addition to the MiFi bundle deals offered by Verizon.

Stay tuned for additional Black Friday details as they become available and if you’ve heard of any good deals on your end, please let us know.

Apple, authorized resellers offer Black Friday savings on desktop Macs, notebooks

Posted by:
Date: Friday, November 26th, 2010, 05:40
Category: Hardware, Mac mini, Mac Pro, MacBook, MacBook Air, MacBook Pro, News, retail

applelogo_silver

Black Friday has begun and so have the discounts.

Per iPodNN, Apple is presently offering US$101 off certain Macs, albeit authorized resellers are offering up to $150 off white MacBooks, $270 off MacBook Pros, $180 off iMacs, $130 off MacBook Airs and $100 off Mac minis.

Apple’s Black Friday sale offers US$101 off MacBook Pros, iMacs and 13-inch MacBook Airs, in addition to US$41 off iPads, up to US$21 off iPod nanos, and up to US$41 off iPod touches, plus a handful of accessory deals. In every case but the iPad, however, resellers have well undercut Apple, as can be seen in AppleInsider’s Mac Pricing Guide, below.

White 13-inch MacBooks:
For its part, MacConnection (Black Friday sale) maintains the lowest price on the sole white MacBook, blowing out units at US$849.99 (a US$149 discount).

MacBook Airs:
Long-time reseller MacMall has teamed up with AppleInsider to offer its readers an additional, exclusive 2% discount off Apple’s new family of MacBook Airs when using the links in this article or the price guide. Unlike MacConnection, whose deals are tied to mail-in-rebates, MacMall’s Black Friday savings all run off instant discounts, meaning the prices you see on the reseller’s website are the prices you pay, no rebates needed.

The exclusive coupons on the Airs bring the bringing the 1.40GHz 11″ MacBook Air 64GB to US$929.04 (US$70 savings), the 1.40GHz 11″ MacBook Air 128GB to US$1,116.22 (US$83 savings), the 1.86GHz 13″ MacBook Air 128GB to US$1,174.04 (US$125 savings), and the 1.86GHz 13″ MacBook Air 256GB to US$1,468.04 (US$131 savings).

MacBook Pros:
For MacBook Pros, MacConnection continues to extend the best deals across the board with its mail-in-rebates. Among the standouts are the 2.66GHz 13″ MacBook Pro for US$1,299 (US$200 savings), the 2.4GHz 15″ MacBook Pro for US$1,599 (US$200 savings), the 2.53GHz 15″ MacBook Pro for US$1,579 (US$240 savings), and the 2.53GHz 17″ MacBook Pro for US$2,029 (US$270 savings).

iMacs:
MacConnection is also offering the 3.06GHz 21.5″ iMac for US$1,049.00 (US$150 savings), the 3.20GHz 21.5″ iMac for US$1,349 (US$150 savings), the 3.20GHz 27.0″ iMac for US$1,529 (US$170 savings), and the 2.80GHz 27.0″ iMac quad-core for US$1,819.00 (US$180 savings).

Mac minis:
MacConnection is also offering the 2.40GHz Mac mini for US$599 (US$100 savings), with a strict limit of 1 per customer. Amazon, however, has matched the US$599 pricing without imposing a limit. For the 2.66GHz Mac mini Server, MacMall, Amazon, and B&H Photo have the lowest pricing at US$954 (US$45 savings).

Mac Pros:
When it comes to Mac Pros, a handful of resellers are offering similar pricing on the 2.80GHz 4-Core and 2.40GHz 8-Core models. For its part, MacMall has taken US$400 off the high-end 2.66GHz 12-Core Mac Pro

It should also be noted the both MacConnection and MacMall are offering free shipping and free printers with each Mac purchase. MacMall is also offering a free copy of Parallels Desktop 6 with each Mac purchase. Both offers are tied to rebates.

If you’ve seen any memorable Black Friday Mac deals in your area, please let us know.

Apple internal memo surfaces, cites dead pixel/replacement policies for hardware

Posted by:
Date: Monday, November 8th, 2010, 05:14
Category: iPad, iPhone, News, retail

applelogo_silver

A leaked memo dictating Apple’s internal policy on replacing devices with dead LCD pixels surfaced last week, revealing that the company will replace an iPhone if it has just one dead pixel, while an iPad must have at least three to qualify.

Per Boy Genius Report, the loose guidelines employees must follow when a customer attempts to return a device with bad pixels on its display state that one dead pixel is good enough for a replacement on a device with a screen size of between 1″ and 3.5″.

Apple’s 9.7″ iPad display must have three or more dead pixels for the unit to qualify for a replacement. Things get a bit more complicated with larger screens and devices such as notebooks, iMacs and the company’s Cinema Display demand that a distinction is made between “bright” and “dark” faulty pixels.

Apple Store Geniuses are, however, given some leeway. The internal document states that authorized service providers must explain to the customer that they can replace the product, but that replacement may have even more dead pixels or other issues. Apple will not replace the product again if the replacement product is within the written guidelines.

Members of Apple’s retail team also contacted The Unofficial Apple Weblog to clarify the company’s policy even further:

“If you ask for a first replacement product due to bad pixels, you should always get it, with no arguments and no restock charges (if this isn’t your first experience, ask to discuss it with a supervisor),” the report said. “However, if the replacement unit is still within spec — which for anything other than an iPhone or iPod touch, may mean more pixels depending on how bad the first unit was — a second replacement is ruled out.”

If you’ve seen this on your end or had a similar Apple retail experience, let us know.

Apple ends Personal Shopping service for retail store locations

Posted by:
Date: Wednesday, November 3rd, 2010, 04:29
Category: News, retail

applelogo_silver

Apple has brought an end to its Personal Shopping program in its retail stores, removing all mention of the service online and within its Apple Store iOS app.

Per ifoAppleStore, the elimination of Personal Shopping “became effective yesterday and stems from the belief that every customer should receive the same attention and amount of service.”

Originally set up in 2007 as a way for individuals to reserve an appointment with an Apple retail store employee, the company once described the program as “a whole new way to shop at the Apple Store.”

As a free service “where you and a dedicated Mac Specialist explore and test-drive products to find out which ones are best for you,” the program was intended to foster an environment of personal attention within the company’s retail outlets.

“We know the store can be busy, so when you’re ready to talk, Personal Shopping is a way for us to give you our undivided attention.”

However, as stores got busier, the premise of Personal Shopping became more difficult to deliver. At the launch of iPhone 3G in 2008, Apple suspended the program for iPhone-related visits.

“It is critical that all stores follow the same process to ensure every customer has an equal and fair opportunity to purchase a phone,” the company told its store managers.

Since I went out to the Apple Store yesterday during the middle of a weekday and it was basically overrun, there might be something to be said for this.

As always, let us know what you think in the comments.

Target to begin selling iPhone 3GS, iPhone 4 handsets and accessories on November 7th

Posted by:
Date: Tuesday, November 2nd, 2010, 04:17
Category: iPhone, News, retail

It’s not the most exciting news in the world, but it’s useful in a pinch.

Per Engadget, the Minneapolis-based Target retail chain will begin offering Apple’s iPhone 3GS and black iPhone 4 handsets at various Target Mobile locations nestled within some 846 Targets across the country starting on November 7th.

Pricing for the handsets and accessories will be the same as everywhere else in the Apple/iPhone retail chain.

Still, it’s another place to buy an iPhone-based item if you need one in a pinch and that’s never a bad thing.

iPad to hit Verizon retail outlets on October 28th

Posted by:
Date: Friday, October 15th, 2010, 05:11
Category: iPad, News, retail

verizonlogo.jpg

A few major changes may be coming to fruition as wireless carriers AT&T and Verizon announced Thursday that they will begin selling Apple’s iPad in their brick-and-mortar retail stores on Thursday, October 28th, with the latter offering the device in conjunction with its MiFi mobile hot spots.

Per AppleInsider, AT&T said all three iPad Wi-Fi + 3G models will be available at more than 2,200 AT&T Stores starting October 28th. The wireless operator said it will be pitching the tablets alongside its 3G pre-paid data plans complete with Apple’s easy on-device activation and management.

Plans start at US$14.99 per month for 250MB and US$25 per month for 2GB with no term contract. Both plans include unlimited access to AT&T’s 23,000+ domestic Wi-Fi Hot Spots. The iPads themselves will sell for Apple’s suggested retail price of US$629 for the 16GB model, US$729 for the 32GB and US$829 for the 64GB.

For its part, Verizon will offer only the WiFi versions of the iPad, bundling them with its Verizon MiFi 2200 Intelligent Mobile Hotspot routers for a suggested retail price of US$629.99 for iPad Wi-Fi 16GB + MiFi, US$729.99 for iPad Wi-Fi 32GB + MiFi and US$829.99 for iPad Wi-Fi 64GB + MiFi.

Verizon is offering a monthly access plan to iPad customers of up to 1GB of data for US$20 a month. In addition, the carrier will also offer all three iPad Wi-Fi models on a stand-alone basis.

Verizon’s MiFi 2200 unit allows users to create a personal Wi-Fi cloud capable of sharing the high-speed Internet connectivity of the Verizon Wireless 3G Mobile Broadband network with up to five Wi-Fi-enabled devices. The MiFi 2200’s rechargeable battery provides up to four hours of active use and 40 hours of standby time on a single charge.

Stay tuned for additional details as they become available.

iPad to hit Walmart shelves Friday, October 15th

Posted by:
Date: Tuesday, October 12th, 2010, 04:00
Category: iPad, News, retail

Retail giant Walmart has announced that hundreds of its stores will begin selling the iPad on Friday, October 15th. This number will eventually expand to 2,300 stores throughout November.

Per Electronista, Walmart revealed the news Monday evening, confirming last week’s rumor that the Bentonville, Arkansas mega-retailer would start carrying Apple’s iPad this week. The chain’s stores will offer all six models of the tablet device.

The iPad can be ordered online from the Walmart web site but must be picked up in store. Retail stores will feature the device as part of a “separate showcase of Apple hardware,” the report noted.

According to sources, some Walmart stores have already placed the iPad on the shelves alongside Apple’s iPods in advance of Friday’s official launch.

If you’ve seen the iPad at your local Walmart prior to the Friday launch, let us know.

iPad to arrive at U.S. Best Buy locations on September 26th, may be sold at Walmart and Target by end of 2010

Posted by:
Date: Wednesday, September 15th, 2010, 05:11
Category: iPad, News, retail

If you’re looking for additional stores to purchase an iPad in, factor in Best Buy later this month.

Per AppleInsider, the Best Buy retail chain will begin carrying Apple’s tablet on September 26th, amounting to 1,093 of the company’s U.S. retail locations selling Apple’s device.

Best Buy announced the expansion on Tuesday, the same day that the company revealed its strong quarterly earnings. Those sales were buoyed by demand for devices like the iPad, the company said.

The iPad was available at Best Buy when the device launched earlier this year, though it was limited to 673 retail stores with Apple Shop locations. Now, All 1,093 stores in the U.S. will carry both the Wi-Fi and Wi-Fi + 3G models on September 26th.

Best Buy officials indicated that stores experienced “constrained inventory” when the iPad launched earlier this year. But with supply issues apparently alleviated, Chief Executive Brian Dunn anticipates that the iPad, along with other tablet devices, will be “big for us during the holidays.

In addition to selling the iPad, Best Buy stores will also carry a range of accessories for Apple’s touchscreen tablet.

Apple is also rumored to make the iPad available for sale at Target in the coming weeks, as recent evidence has suggested the device could see a launch in stores on October 3rd. Earlier this year, Walmart, the largest retailer in the U.S., also indicated it hopes to sell the iPad by the end of 2010.

Stay tuned for additional details as they become available.

Rumor: Apple looking to revamp Genius Bar process at retail locations

Posted by:
Date: Wednesday, July 14th, 2010, 13:29
Category: retail, Rumor

applelogo_silver

As useful as the Apple Store retail locations tend to be, there’s always a bit of a wait.

This may change as Apple is said to be prepping major changes to the Genius Bar at its brick-and-mortar retail stores, in hopes of offering customers shorter wait times and quick overnight repairs according to a story on MacRumors.

The site has stated that it has received word that Apple plans to overhaul its Genius Bars in an effort to increase customer satisfaction. The details come a day after sources close to the story reported that Apple is now drumming up excitement with its retail employees, promising something that will make a “big” impact.

Specifically, author Eric Slivka cited three new changes that will allegedly be implemented:

Active queue management: Apple’s goal is for walk-in customers headed to the Genius Bar to be served within 30 minutes. To meet this goal, the stores will reassign some employees from other areas of the store when needed.

Overnight repairs: Retail stores will reportedly place a greater focus on overnight repairs, with the goal of a faster turnaround for customers who need their Apple products fixed. however, this will come at somewhat of an expense to “While You Wait” repairs.

Multitasking: Genius Bar employees will be asked to serve multiple customers at once, rather than just focusing on one person. Employees will help another customer during downtime (such as during a computer reboot), and support staff will attempt to pair customers who have reservations for similar or identical issues.

“While Apple is pitching the changes as a significant enhancement to support services in its retail stores, others are not so sure,” the report said. “One Apple retail store employee familiar with the changes noted that the company is trying to ‘do more with less,’ pulling in less-qualified Creatives and offering less personal attention through multitasking in order to deal with customer demand rather than hiring new staff.

“The employee also expressed concern about low stocks of parts available at retail stores and how without a change in how parts are allocated and delivered many repairs will not be able to be completed overnight as planned.”

If this can happen, great. If not, well, they’ll still hand you a free bottle of water while you explain that you didn’t mean to stick your iPhone in the toaster that morning…