Apple offers apology for iPhone speed throttling controversy, reduces prices for replacement batteries for qualifying iPhones to $29

Posted by:
Date: Friday, December 29th, 2017, 03:03
Category: battery, iOS, iPhone, News, Processors, retail

following up on the iPhone processor slowdown scandal that’s been plaguing the company, Apple on Thursday offered an apology and has also lowered the price of out-of-warranty battery replacements to $29. The company has also stated that it will issue a software update in early 2018 to let users find out more information about the health of their device’s battery.

The new battery replacement is marked down from $79 and will be available for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018.

Apple offered the following letter of apology regarding the issue and following controversy:

“December 28, 2017

A Message to Our Customers about iPhone Batteries and Performance

We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.

(more…)

Face ID unable to approve family purchases, reasons for this unknown

Posted by:
Date: Friday, December 29th, 2017, 03:58
Category: Face ID, iPhone, News, security, Software, Touch ID

This is a bit strange.

A number of iPhone X owners have discovered that Face ID isn’t available as an authentication method for the “Ask to Buy” feature, which allows parents to approve their kids’ iOS purchases and downloads. At present, the parent, or controlling Apple ID account holder, must enter their entire Apple account password to approve each individual purchase attempt.

As a result, users are frustrated given that this equivalent functionality was available on Touch ID devices and seems to have been lost in the transition to the iPhone X. Face ID can be used as an authentication method for other purchases, just like Touch ID before it—but Touch ID also worked for “Ask to Buy,” and Face ID doesn’t.

(more…)