If you’re having an issue with your 2018 MacBook Air, there’s a chance Apple might repair it for free.
In a recent internal document to its repair staff, Apple has confirmed an issue it says is present in a “very small number” of MacBook Air notebooks. Apple Stores and authorized repair staff have been informed to replace the main logic board in affected machines at no cost to customers, according to the document.
The memo has identified “an issue” with the main logic board in the 2018 13-inch Retina MacBook Air notebooks with certain serial numbers. Apple will begin emailing customers with the serial numbers as being affected. Otherwise, customers can take their notebooks to an Apple Store location or authorized repair staff to have their computers examined.
Apple’s documents list symptoms as issues with “power,” but do not elaborate on what problems users are experiencing exactly. In the case of some users with these machines, the computers were unable to power on at all.
Apple has not yet publicly announced the program or listed it on its “Exchange and Repair Extension Programs” webpage where it lists recall and service programs. In some cases Apple doesn’t list programs that only affect a small number of devices, but it’s not clear what criteria it uses to decide to publicly announce a repair or recall program.
The repair and exchange program will continue for four years after the original purchase date.
Stay tuned for additional details as they become available.
Via 9to5Mac