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Pogue on AT&T’s iPhone Bill: Hateful and Pythoneseque

Classic Pogue and absolutely true. I was waiting for someone else to figure out AT&Ts hateful and Pythoneseque bill (couldn’t have said it better myself, David). David does just that, right after the jump…

I just got my first AT&T bill for my iPhone…
It’s a staggeringly, hatefully complex document, designed by some Monty Pythoneseque committee in charge of consumer confusion.
For starters, although I signed up for what iTunes told me was a $60 plan (450 minutes, unlimited Internet), the bill says I have a $40 voice plan and a $20 Internet plan, and lists them on separate pages.
The first bill, believe it or not, comes to $150. It’s filled with unexplained services and features that were never mentioned during the signup process, like MEDIA MAX, EXPD M2M, VOICE PRIVACY, and AT&T DIRECT BILL.

iPhone+AT&T Bill=Uh-Oh РPogue’s Posts РTechnology РNew York Times Blog

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Classic Pogue and absolutely true. I was waiting for someone else to figure out AT&Ts hateful and Pythoneseque bill (couldn’t have said it better myself, David). David does just that, right after the jump…

I just got my first AT&T bill for my iPhone…
It’s a staggeringly, hatefully complex document, designed by some Monty Pythoneseque committee in charge of consumer confusion.
For starters, although I signed up for what iTunes told me was a $60 plan (450 minutes, unlimited Internet), the bill says I have a $40 voice plan and a $20 Internet plan, and lists them on separate pages.
The first bill, believe it or not, comes to $150. It’s filled with unexplained services and features that were never mentioned during the signup process, like MEDIA MAX, EXPD M2M, VOICE PRIVACY, and AT&T DIRECT BILL.

iPhone+AT&T Bill=Uh-Oh РPogue’s Posts РTechnology РNew York Times Blog

Tags: , , , , ,

By Jason O'Grady

Founded the PowerPage in 1995.