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Leaked Apple memo acknowledges iPhone 14 SIM card software error

This is another reason iOS and firmware updates exist.

Apple has officially acknowledged another iOS bug impacting customers of the iPhone 14, this time related to cellular data and SIM card support.

Per a leaked memo, the company acknowledged that some users of its iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max may see an error message stating “SIM Not Supported” on their device. Following the pop-up message, the unit may entirely freeze. Apple has stated that it’s “investigating” the issue and notes it’s not a hardware problem, adding that customers should keep their software up to date.

In the meantime, Apple has advised customers to wait a few minutes to see if the message disappears. Should the message remains, Apple has stated that customers should not attempt to restore the device. Instead, customers should head to an Apple Store or authorized service provider where a request for technical assistance can be submitted, and the issue resolved.

The issue follows other bugs that have been associated with the iPhone 14. In the days and weeks following its launch, the handsets have had several issues, including issues with device activations and camera vibrations. Both issues have been addressed in subsequent ‌iOS 16‌ updates. Apple is currently testing iOS 16.1 with developers and public beta testers, with a launch expected at the end of this month.

Stay tuned for additional details as they become available.

Via MacRumors