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Apple Business Face ID Hardware iPhone iPhone 12 News retail

Apple internal memo points to new process for replacing Face ID module without having to replace the entire iPhone

According to an internal memo to employees, Apple may be making a major change to the Face ID process on iPhone 12 and newer handsets. The change will allow Apple Stores and Apple Authorized Service Providers to repair Face ID without having to replace the entire iPhone itself.  Per the memo, Apple is giving authorized […]

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Apple AppleCare AppleCare+ Business Hardware iPhone retail Retail Store Rumor

Rumor: Apple to implement change, offer AppleCare+ policies outside of its standard 60-day window

While Apple typically only offers its AppleCare+ extended warranty for 60 days after activating an iPhone or Mac, the company is reportedly making it easier for customers to get a second chance. Per an internal memo seen by MacRumors, Apple users who have their iPhone or Mac repaired at an Apple Store or Apple Authorized […]

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Apple Business Developer Face ID Hardware iOS iPhone iPhone iPhone 13 News retail Software

Apple walks back iPhone 13 display repair restriction that can disable Face ID feature

Following blowback from repair providers unhappy with an apparent new restriction in that replacing the iPhone 13 display restricts the Face ID function, Apple has changed its policy regarding the repair. In an interview with The Verge, the company stated that it plans to introduce a software update that will allow for standard display repairs […]

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Accessory AirPods Pro Apple Business Hardware News retail

Apple quietly extends AirPods Pro support program for additional year to address crackling/static/Active Noise Cancellation issues

Back in October of 2020, Apple quietly introduced a service program to address AirPods Pro issues that could lead to their experiencing issues with static, crackling sounds, or problems with their Active Noise Cancellation feature. Apple also simultaneously stated that the program would cover the ‌AirPods Pro‌ for two years after the retail sale of […]

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Apple battery Developer Hardware iOS iPhone News photos Pictures retail

iOS 14.4 beta code indicates possible warnings about non-genuine camera parts following iPhone repairs

It looks like iOS 14.4 will crack down on questionable aftermarket camera parts. Following the second beta of iOS 14.4 to developers and public testers, user Stever Moser discovered code indicating that Apple will be introducing a new warning on iPhones that have had their camera repaired or replaced with aftermarket components rather than genuine […]