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AppleCare Hardware MacBook Pro News Thunderbolt

First-gen MacBook Pro notebooks with Retina display round corner, now considered “vintage” or “obsolete” by Apple

As heartbreaking as it may be, the first MacBook Pro notebooks with a Retina display are now considered vintage. The notebook was also praised in many reviews, which awarded it top marks for its mix of functionality and portability. Marco Arment, a well-known developer, even called it “the best laptop ever made,” with a “crowd-pleasing […]

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Apple Watch battery Hardware News Wearables

Apple begins offering free repairs of 42 mm Apple Watch Series 2 units with swollen batteries, startup issues

If your Apple Watch Series 2 unit doesn’t power on or has a swollen battery, it looks like Apple may repair it free of charge as part of a new service policy. “Apple has determined that under certain conditions, some Apple Watch Series 2 devices may not power on or they may experience an expanded […]

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Hardware iPhone News retail

Apple offering 32GB replacement units to some customers bringing 16GB iPhone 5c units in for repair

If your 16GB iPhone 5c is headed into the shop, Apple might be replacing it with a 32GB model instead. A new directive sent out to Apple Authorized Service Providers this morning offered the following guidance: “Orders for whole unit service inventory of iPhone 5c (16GB) models may be substituted to iPhone 5c (32GB) models […]

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Apple AppleCare Hardware iPhone News

Apple now allows users to book repairs via Apple Authorized Service Providers through support web site

It’s a quiet update, but it makes a difference. Apple recently updated its Support web site to include a feature that allows users to find and schedule repairs for iPhones, Macs, and iPads from Apple Authorized Service Providers. When troubleshooting a product, choosing “Bring in for Repair” after going through Apple’s support prompts now brings […]